Evolution, NW10

Please tell us about the good and bad aspects of living in your local area:

Southall is a fantastic mix of Indian culture and modern living. You've got everything you need within walking distance, from local shops to the Elizabeth line. Vin collection is managed very properly

Please share one thing (or more) which you wish you had known before you moved in:

Unfortunately, the after-sales service has not met our expectations. We discovered several issues on the day we moved in and promptly reported them to the after-sales team. Despite these reports, the problems remain unresolved.

What is the best feature of your home:

Wake up to stunning views from your private balcony. The apartment's modern interior, complete with elegant glass doors, offers a sense of security and style.

Please tell us about the good and bad aspects of living in your local area:

Transport links are great, parking is bad, there is no visitor parking. Traffic noise is bad, this Charles House on Bridge Road attracts a lot of people, cars and rubbish around the area, the constant gridlock and air pollution isn’t great. There is no range of shops, supermarkets and it’s very frustrating to see other new areas with a built in Tesco and Sainsburys except for Southall. Why isn’t there no convient store ? Why is there no additional bins on the streets for the extra people living here. What’s is the council doing to reduce traffic? Why is there no one way system to stop excessive short cuts and traffic. Bridge road and Charles House attracts a lot of unwanted behaviour stealing, cars, people who are spitting throwing food containers. This place needs to go.

Please share one thing (or more) which you wish you had known before you moved in:

The heating system, the neighbours social housing tenants which most of them cause a lot of problems as they are not home owners and are making noise, throwing rubbish out the windows and not caring, had I known that I wouldn’t have moved here.

What is the best feature of your home:

Hallway, massive and spacious and the nice laminated flooring.

Please tell us about the good and bad aspects of living in your local area:

I live 5 minutes away from an Elizabeth line station (Southall) so transport links are great. There are plenty local shops and restaurants although they lack in diversity.

Please share one thing (or more) which you wish you had known before you moved in:

That the developer (Network Homes) would provide zero aftercare.

What is the best feature of your home:

The size of the kitchen and the quality of appliances.

Please tell us about the good and bad aspects of living in your local area:

I appreciate the proximity to the railway station, making commuting easy. The airport is conveniently located near the Elizabeth line. Shopping is just a 10-minute drive away, and there's a nearby bus stop for added convenience. The school is also within close reach, which is great

How has the building management responded to any problems or issues you have raised:

From the very beginning, I've encountered several issues. My heating system hasn't been functioning properly, and the air conditioning isn't performing as expected. Additionally, three sockets in my property are non-functional. I reported these problems via email, but unfortunately, none of them have been resolved yet.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew that the after service was not that good, have emailed them from day one but still not resolved

What is the best feature of your home:

The security system and the concierge Makes me feel secured and safe

Please tell us about the good and bad aspects of living in your local area:

Good things Great location to use the Elizabeth line and bus routes. Downside no shops near by, no parking, a lot of traffic in the area. Poor service from council, hasn’t providdd enough bins.

How has the building management responded to any problems or issues you have raised:

Very poor, once the guarantee for build had ended they washed their hands. The guarantee should start when the building was occupied not when it was built, otherwise nothing is tested to see if anything could go wrong. Multiple items have broken some Iv paid for some are still broken.

Please share one thing (or more) which you wish you had known before you moved in:

Guarantee/ other residents living here. Council residents have been a big problem, caused a number of issues in the building.