Please tell us about the good and bad aspects of living in your local area:

Rough end of a good neighbourhood. Some unsavoury characters are still in the area, as it's all redeveloped council estates, but it should gentrify in time. The main reason to avoid is because of HomeGroup and their complete lack of competence or care.

Please share one thing (or more) which you wish you had known before you moved in:

HomeGroup will make your experience a nightmare, and you will feel trapped and helpless as they are a bunch of incompetent jobsworths with no ability to follow through on anything. Issues go unresolved for weeks/months, emails and calls go unanswered, and they are completely failing in even the most basic requirements of their job.

What is the best feature of your home:

Good insulation, close to transport and shops, energy efficient.

Please tell us about the good and bad aspects of living in your local area:

This is one of the most air polluted and noise polluted area in London. It is however a great location near all attractions of London.

Please share one thing (or more) which you wish you had known before you moved in:

That there would not be a nice garden with allotments in the back garden like they promised.

What is the best feature of your home:

Back facing balcony where it's wonderful to spend time in the summer.

Please tell us about the good and bad aspects of living in your local area:

Would be a decent enough place to live if there was any return for the service charge. No security and no maintenance. Currently targeted by thieves on a daily basis who can just walk into the building. Has been like this for weeks and SMG couldn’t care less. Estate was supposed to be refreshed after a decade and hasn’t happened. Lifts have never worked properly.

How has the building management responded to any problems or issues you have raised:

They don’t respond. They send you emails, but don’t actually do anything that involves physical work

Please share one thing (or more) which you wish you had known before you moved in:

That you will have to pay service charges and ground rent on an ongoing basis, but will then have to pay for any work that needs doing on the estate yourself as SNG will just take the money and run

What is the best feature of your home:

Convenience – it is very near to the tube station and shops

Please tell us about the good and bad aspects of living in your local area:

Located in quiet and beautiful area near Northolt Park. There is no busy and noisy streets near by. There is a lack of big shops near by. Just one local grocery shop. South Ruislip and Greenford are the closest big shopping centres.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew before there will be parking limitations

What is the best feature of your home:

The best feature in my home is kitchen with nice joinery units and Zanussi appliances

Please tell us about the good and bad aspects of living in your local area:

Great location quiet away from busy roads. Only negative is collection of bins had some minor issues to the point bins were not even being collected but apart from that a good area

Please share one thing (or more) which you wish you had known before you moved in:

More in depth description about the appliances in the flat

What is the best feature of your home:

The kitchen alongside all the appliances and the bathroom