East Village, E20

Please tell us about the good and bad aspects of living in your local area:

The area is good and well connected, their service is inhumane and not helpful at all, they don’t care if you’re living precariously as long as they can take rent.

How has the building management responded to any problems or issues you have raised:

Terrible, they don’t fix anything and imply you’re making up the issues in the house

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would’ve known it wasn’t a functioning home and that the heating would cause health issues to my partner

Please tell us about the good and bad aspects of living in your local area:

Good: Shops (Sainsbury's, Nisa, Waitrose), proximity to Westfield mall, restaurants, bars. Green, spacious, open-air community.

How has the building management responded to any problems or issues you have raised:

They responded promptly and had it resolved within a day or two.

Please share one thing (or more) which you wish you had known before you moved in:

There was a theft problem in the area (primarily phone thefts), although that has reduced now

Please tell us about the good and bad aspects of living in your local area:

Nice but pricey bars and restaurants nearby. Walking distance to DLR and Stratford station. High crime stats in area.

How has the building management responded to any problems or issues you have raised:

No response or follow up to recent maintenance requests.

Please share one thing (or more) which you wish you had known before you moved in:

There is a concierge but they are only there sometimes, can’t accept packages and can’t deal with maintenance requests so not sure what they’re for!

Please tell us about the good and bad aspects of living in your local area:

Local shops are very good with everything you need in easy walking distance. The resistance to chains can be a blessing and a curse though.

How has the building management responded to any problems or issues you have raised:

Generally very fast though can need prompting but usually good once on it.

Please share one thing (or more) which you wish you had known before you moved in:

The high epc ratings mean flats can beg very very warm in summer.

Please tell us about the good and bad aspects of living in your local area:

East Village is a nice place to live in. It is well designed with good green space, and is extremely pet friendly. It also has a lot of children playground facilities, thus if you have kids, your kids won’t get bored. Small shops/restaurants are the mandate here so you won’t see high street brands (except for supermarket/off license) here. Transportation is great here while Stratford station is just 15 minutes walk away and you could also take one station from Stratford International station (DLR) which is just a few minutes walk. Stratford is Stratford, there’s occasional anti-social behaviours here especially phone snatchers and parcel theft. But there is a local security team here which is handy to report your concerns, and they will come help sort out pretty quickly (for some cases you have to report to police directly). One big down side of living here is that the whole area here is under a green power arrangement (or whatever they want to call it). Basically it means all hot waters (thus your heat too) are supplied centrally by a company called East London Energy who is not really regulated and could be quite expensive. You’ll find your energy bill higher than living in spaces without these arrangement.

How has the building management responded to any problems or issues you have raised:

Very quick. If it is a problem their local maintenance team can resolve, it will usually be visited and checked in the next working day. Should it need a specialist or engineer, it may take longer but in general, they will let you know when a specialist/engineer will come so you would have a state of mind.

Please share one thing (or more) which you wish you had known before you moved in:

Like many other new builds, there are a higher mix of affordable housing/social housing around this area, partly a commitment made for the break down and rebuilding of the old Stratford area. Thus you may find some issues around here with less educated kids who might give you trouble once a while.