Drayton Green, W13

Please tell us about the good and bad aspects of living in your local area:

Good > The park is well maintained > Close to local shops > Walking distance of the Elizabeth line > Many schools nearby > Excellent caretakers Bad > Consistent drug users in the park > Drug users, taking said drugs in broad daylight in family areas (such as the play area) > Grafetti > Regular fly tipping > A basketball park with no hoops > Street lights that hardly ever work. This is putting vulnerable people at risk during winter > A curfew placed on the basketball cage with zero explanation from management

Please share one thing (or more) which you wish you had known before you moved in:

1. About the reoccurring mould 2. About the regular mice infestations 3. About the poorly insulated walls 4. About the council allowing people with severe mental health issues reside next to families with small children 5. About how awful my previous housing officers at Notting Hill Genesis were going to be 6. How cheap Notting Hill Genesis are for example more often than not they would rather patch things up than replace them. This made worse by the fact that they now utilise outside contractors to limit the liability on themselves. I coukd go on.

What is the best feature of your home:

> The size of the rooms > Having two bathrooms > Within walking distance of the Elizabeth Line > Close to schools > Close to local shops > Drayton has a nice park

Please tell us about the good and bad aspects of living in your local area:

Drayton Green has convenient transport links and nearby shops, with open spaces like Drayton Green Park adding value. However, recycling bins often overflow, common areas can remain littered, and streetlights have been out for a long time. Parking is limited, staff responses are slow, and repairs sometimes take too long or are done to a poor standard. Management does make efforts to engage tenants, and Shannon’s outreach is appreciated, but overall maintenance and responsiveness need improvement.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how often recycling bins overflow, how long common areas stay littered, and how difficult it can be to reach officers and management—but I also value that Shannon and the team genuinely seek tenant feedback.

What is the best feature of your home:

The best feature of my home is its peaceful setting and proximity to green spaces, which provide a sense of calm and sanctuary. The layout is functional, and the location offers reasonably convenient access to transport links and nearby shops.

Please tell us about the good and bad aspects of living in your local area:

Coleridge Square is in a good area very close to the Elizabeth line which is a big plus, the area has all the amenities nearby.

Please share one thing (or more) which you wish you had known before you moved in:

That the rent goes up yearly higher than inflation.

What is the best feature of your home:

Being near the Elizabeth line is a great advantage.