Cross Heath Grove, LS11

Please tell us about the good and bad aspects of living in your local area:

The good think is, my living location is really close to the city center. Even if you don't own a car, you can just wait for buses along the main road with a bit walking from my home. Unfortunately, the bad thing is, when a football match happens, we have to be very careful and cautious about the road closure arrangement, although I am a big fan of Leeds Union!!

How has the building management responded to any problems or issues you have raised:

Well, although I like the neighbors and the management company, PlaceFirst, as their staff members are mostly nice and polite. However, if it comes to the efficiency on solving any of our urgent issues, I sincerely suggest there are still rooms for their improvement. For example, more responsive and supportive? We desperately need that.

Please share one thing (or more) which you wish you had known before you moved in:

I would suggest the size of the toilet can be reduced by 1/3 while the size of the sleeping room can be increased by 1/3.

Please tell us about the good and bad aspects of living in your local area:

Expensive however facilities are good and issues are dealt with quickly. The general area feels clean and neighbourhood is friendly

How has the building management responded to any problems or issues you have raised:

Promptly with no issues at all, I am impressed with this

Please share one thing (or more) which you wish you had known before you moved in:

I was provided with all information needed prior to moving in

Please tell us about the good and bad aspects of living in your local area:

Great location to the city centre, close to the m1 but feels closed off and residential also. Only bad aspect is when football is on the traffic is terrible getting home!!

How has the building management responded to any problems or issues you have raised:

Yes, had an issue with our fridge recently and was replaced within a few days no issues at all.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew you needed a permit permit straight away!! Don’t get caught out get it sorted as soon as you move in

Please tell us about the good and bad aspects of living in your local area:

I have been here 10 years now. Great communication from Placefirst. Maintenance could be a bit more proactive but on the whole a great place to live

How has the building management responded to any problems or issues you have raised:

They have took my request on board and most of the time the issues are resolved in a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

Pets weren’t allowed in the upstairs properties but are now. I can hear upstairs dog walking around and things

Please tell us about the good and bad aspects of living in your local area:

Cross Heath Grove is located very close to Leeds, the city centre, with less than 10 or 15 minutes , I can get to the city to go shopping and work. The benefit of location is one of the biggest values of Cross Heath Grove.

How has the building management responded to any problems or issues you have raised:

Yes but response is a bit slow. And the only way we can contact is through email , plus that we have to wait a few days to process any request even for emergency.

Please share one thing (or more) which you wish you had known before you moved in:

We can have more parties to welcome new neighbours.