Cheviot House, E1

Please tell us about the good and bad aspects of living in your local area:

Good: • Excellent location with great access to transport (District, Hammersmith & City, and Overground nearby). • Central East London location, walking distance from Shoreditch, Brick Lane, and Whitechapel Market. • Good variety of local shops and supermarkets. Bad: • Major issues with anti-social behaviour, including drug use and dealing, particularly around flat 411 and at the building entrance. • Repeated break-ins and vagrants entering the premises due to removed 24/7 concierge and poor security. • Poor bin collection and overflowing waste leading to unsanitary common areas. • Post boxes repeatedly vandalised, affecting mail security.

How has the building management responded to any problems or issues you have raised:

Poorly. Most responses are slow or non-existent. Requests for clarity around energy billing have been ignored or passed around. Attempts to escalate concerns were met with formal threats instead of cooperative dialogue. There has been no real resolution to safety, maintenance, or transparency concerns.

Please share one thing (or more) which you wish you had known before you moved in:

That the 24/7 concierge was not permanent, that there were serious safety concerns, and that energy bills would be unreasonably high and inconsistent. I also wish I had known how management would treat tenant feedback—with resistance rather than support.

Please tell us about the good and bad aspects of living in your local area:

Excellent for location as you have nearby train stations and bus stops to take uou around london. Parking available is a bit limited and during the night time the traffic noise does get abit too much.

How has the building management responded to any problems or issues you have raised:

Fast, professionally and very efficient. They have supported us and helped us with action.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the noise during the night with traffic because it can get very loud.