Bolney Meadow, SW8

Please tell us about the good and bad aspects of living in your local area:

Great location. Access to tubes and buses and a wide variety of food. There is of course a large Portuguese community but, almost any other type of food you would like is available. Bin collection is excellent, as is the collection of other household items. There a Sainsbury's superstore at Nine Elms, and many other local shops.

How has the building management responded to any problems or issues you have raised:

Extremely poorly.I have sent countless emails over many years without any remedy.

Please share one thing (or more) which you wish you had known before you moved in:

Many years ago it was a very undesirable area to live in.

What is the best feature of your home:

Strong structure and well built. The thick walls give good p4ivacy of sound.

Please tell us about the good and bad aspects of living in your local area:

The local area is exceptionally poor in a variety of shops, whilst the only two small off-licence shops on Dorset Road are open over limited hours. A number of shops on Dorset Road close to the junction with Kibworth Street were shut down a few years ago as a result of local authority compulsory order for the redevelopment of the site. Despite the regeneration plan also including some shops, their construction and availability to private businesses is years away. Additionally, the LTN scheme that was imposed by the local authority some years ago, banning all motor vehicles access through Clapham Road as a "rough and ready” and easily implemented measure has become a constant source of stress and frustration to many residents and is damaging local businesses alike. The scheme falls short of addressing the problems that the ban of access to and from Clapham Road has generated for motor vehicle users who live or have business associations within the area. Residents and services providers are forced to access our homes or business only through South Lambeth Road having to endure unnecessary stress and anxiety as a result of additional traffic and driving time, including an increased risk of road accidents, through busy Vauxhall and Harleyford Road that is frequently jammed. Not only because we can no longer access our homes through Clapham Road but also because we can no longer access our nearest convenience stores Lidl and Tesco - unless of course we embark on a tour around Vauxhall and Kennington or Stockwell and Clapham North in pursuit of a turn back to Clapham Road.

How has the building management responded to any problems or issues you have raised:

Yes, but slowly and often well overdue. Services must be provided with reasonable care and skill, which unfortunately is not the case with NHG management. Any apology or other redress offered as an admission of bad service received is undoubtedly void if there is no record of improvement.

Please share one thing (or more) which you wish you had known before you moved in:

The merger between NHHT and Genesis that signalled an ever-deteriorating level of service quality and value for money.

What is the best feature of your home:

Its interior design and decoration give a positive note to the otherwise negative aspects of living in the area.

Please tell us about the good and bad aspects of living in your local area:

Very local to my family, good transportation links A wide vertical of shops, tea and bars also very local gyms

Please share one thing (or more) which you wish you had known before you moved in:

The process to transfer is impossible were very over crowded and nothing is done about damp

What is the best feature of your home:

What I have done to it, decor The flats can be done up nice but this is constantly ruined by damp and mould

Please tell us about the good and bad aspects of living in your local area:

Good range, close to public transpor. Feels a sense of community and close to supermarkets, schools and restaurants.

How has the building management responded to any problems or issues you have raised:

Yes but at times not in a timely manner. Would be great to have more presence when needed.

Please share one thing (or more) which you wish you had known before you moved in:

That the front porch isnt a private land but is communal.

What is the best feature of your home:

Location and size especially compared to similar properties

Please tell us about the good and bad aspects of living in your local area:

An excellent range of local, high street shops and stores also great public transportall in short walking distance.

Please share one thing (or more) which you wish you had known before you moved in:

Explore the Bolney Meadow area. So many hidden qualities.

What is the best feature of your home:

My flat.is like the Dotor Who tardis "appears small on the outside but ver spacious on the inside'.