Balfron Tower, E14

Please tell us about the good and bad aspects of living in your local area:

Balfron Tower is in a very convenient location with a good range of local shops, supermarkets, cafés, restaurants and takeaways within walking distance, particularly around Chrisp Street Market and Canary Wharf. There are several parks and open spaces nearby, including Bartlett Park and the River Lea. Transport links are excellent, with All Saints DLR, Langdon Park DLR and Canary Wharf all easily accessible, providing quick connections across London. Bus services are frequent, although roads can be busy during peak hours. Parking is limited and often requires a permit, but bin collections are generally reliable. Like many busy urban areas, there can occasionally be traffic noise and some anti-social behaviour, but overall the area is well connected, practical and convenient for everyday living.

How has the building management responded to any problems or issues you have raised:

Whenever I have raised an issue, the building management has been professional, approachable and responsive. They acknowledge concerns promptly and keep residents informed about any maintenance or repairs. The concierge team, especially Lia, is always friendly and helpful, making it easy to report issues and ensuring they are followed up efficiently. Overall, I have been pleased with the level of service and communication provided.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how convenient the location really is. Everything from supermarkets and cafés to public transport is within easy reach, and Canary Wharf is only a short walk away. I also didn’t realise how much natural light the large windows provide or how impressive the views are from the upper floors. One practical tip for new neighbours is that parking is limited, so it’s worth checking permit options in advance if you own a car. Overall, the building has a strong sense of community, and the concierge team is very helpful, making settling in much easier.

Please tell us about the good and bad aspects of living in your local area:

The location is very convenient, with a good selection of local shops, supermarkets, cafés, restaurants, and takeaways all within walking distance. Public transport links are excellent, making it easy to travel around London. Living on the ground floor, we have occasionally experienced some unpleasant behaviour from people outside the building, but overall the area is convenient and well connected.

How has the building management responded to any problems or issues you have raised:

The management has been excellent whenever we have needed support. We experienced a few issues related to unpleasant behaviour outside the building, and they responded promptly and professionally. They took our concerns seriously, communicated clearly, and resolved the situation efficiently. Shafi and Luciana have both provided outstanding customer service and have always been helpful and supportive.

Please share one thing (or more) which you wish you had known before you moved in:

There wasn’t anything major that we wish we had known before moving in. The only point worth mentioning is that the flats can become quite warm during the summer specially bedroom. Aside from that, our experience has been very positive, and the building, facilities, and management have met our expectations.

Please tell us about the good and bad aspects of living in your local area:

One of the best aspects of living in my local area is that it is quiet, safe, and well connected to public transport. There are also supermarkets, park, and other facilities.

How has the building management responded to any problems or issues you have raised:

The building management has always responded promptly and professionally to any issues I have raised. They communicate clearly and resolve problems in a timely manner, which makes living here a positive experience.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how important it is to get a real feel for the day-to-day atmosphere beyond a viewing. Living here is generally comfortable and convenient, and overall it has been a positive experience.

Please tell us about the good and bad aspects of living in your local area:

All the neighbours are lovely, a local shop is easily accessible and well stocked. It is well connected to DLR with Langdon Park and All saints around the corner.

How has the building management responded to any problems or issues you have raised:

They were proactive in solving issues once raised and sorted immediately. Not only this, but they did a remarkable job.

Please share one thing (or more) which you wish you had known before you moved in:

Would just bring a fan for the heatwave, bedroom gets a bit hot sometimes

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with excellent transport links including DLR, Underground and bus connections. There are plenty of shops, supermarkets, restaurants and cafés within walking distance, making everyday life easy. The area feels safe and well maintained, with pleasant open spaces nearby. Bin collections are regular and reliable, and any occasional issues are dealt with quickly. Overall, it is a vibrant and well-connected place to live with everything needed close at hand.

How has the building management responded to any problems or issues you have raised:

Any issues or questions I have raised have been dealt with promptly and professionally. The management team communicates clearly and keeps residents informed. Luciana, Lia and Abdi deserve special recognition for their excellent work, as they consistently go above and beyond to help residents and ensure that any concerns are addressed efficiently

Please share one thing (or more) which you wish you had known before you moved in:

My advice to new residents would be to make full use of the facilities and not hesitate to contact the team, as they are genuinely friendly, professional and committed to creating a positive living environment.