Aston Place, B1

Please tell us what you like and dislike about this area:

The apartment is right in the city centre next to mailbox, all the facilities are available nearby. There is no downside of staying in this location.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing I could think of. I knew everything before I moved in.

How has the building management responded to any problems or issues you have raised:

No, I never had any issues while staying in the apartment.

Please tell us what you like and dislike about this area:

The city center is so close to the building.
You will have a mailbox (restaurants, bars, shopping stores) less than 5 minutes by walk. The train station is just less than 10 minutes away.
You also have a library and the metro between 2-3 minutes by walk.
The street near the building is clean and safe. You can exit from the parking by walk or with your car.
The building is near a road so you might hear some traffic sounds but it doesn’t me bother much that much. Furthermore, if you close the door, you don’t hear that much.

Please share one thing (or more) which you wish you had known before you moved in:

Good : Parcel room, club room and Gym, loved it

I have not viewed the apartment in person before moving however here are few things I did not expect :
-The co-working place is not very big and not private. It is a open space and close to the concierge and the gym. I planned to work in the co-working thinking it will be in a quiet place and soundproof. It is a bit disappointed as if you are working from home and wish to use a space in the building.
-The bathroom tiles floor need to be regularly cleaned so it can be get easily dirty with time.

How has the building management responded to any problems or issues you have raised:

Everything was raised quickly. They will phone you directly so the management team can come and resolve your issue

The views are breathtaking from my apartment which is on the 21st floor. It can get a bit noisy sometimes because of the prime location but the windows are sound proofed so that’s not much trouble. Overall it’s a wonderful place.

Please tell us what you like and dislike about this area:

I don’t think there are any bad aspects. The good ones are that the place is very well connected, everything is within walking distance.

Please share one thing (or more) which you wish you had known before you moved in:

The one thing I should have known before I moved to the UK was that London is overrated and this place is much better to live in. Especially when you compare the rent and properties in London to here, this place is just so much better for the same price.

How has the building management responded to any problems or issues you have raised:

They are incredibly helpful and friendly. They always stop by as soon as the problem is reported. Their customer service is very good.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Please tell us what you like and dislike about this area:

I’ve only been here for 2 months but so far love living here. The place is at walking distance of everything (shops, restaurants, transports, etc..) . The street is quiet and secured. The area is busy but not too noisy.

The only bad thing is that the address is not well known so it’s a little complicated for deliveries.

Please share one thing (or more) which you wish you had known before you moved in:

There are private services available for residents (cleaning, laundry, etc..).

How has the building management responded to any problems or issues you have raised:

All issues were sorted within the same week we’ve reported them.

Please tell us what you like and dislike about this area:

Aston Place in good area in city centre Of Birmingham, convenient, and good security, only 10-15 minutes arrive chinese centre.

Please share one thing (or more) which you wish you had known before you moved in:

Each management staff are polite, always keep smile, I am very happy live in Aston Place.

How has the building management responded to any problems or issues you have raised:

The building management responded quickly, they try their best to help me solve any problem.

Please tell us what you like and dislike about this area:

The best feature about Aston Place is the location. It is located in the city centre within five minutes walking distance to New Street station, Victoria square and Bullring shopping centre. This means all your needs are covered. The only downside is that it may be a bit noisy on some weekends or on days there are parades/protests. However, those are rare occurrences and would not discourage me from recommending Aston Place.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is an extra charge, 100 per month for Crowne Plaza parking and 150 per month for the Aston Place parking. If that’s too much, you can consider other nearby options for parking, for example The Cube offers parking spaces at 80 pounds per month (2 minutes walking distance to Aston Place).

How has the building management responded to any problems or issues you have raised:

I only had one incident when the washing machine in my flat suddenly stopped working. I alerted the management team, it was replaced with another washing machine within 48 hours. Excellent service.

Facilities: Aston Place provides a range of facilities that cater to residents’ needs and enhance their quality of life. These may include amenities such as a gym, communal spaces, and outdoor areas that promote an active and enjoyable lifestyle.

Property Management: Property management plays a vital role in ensuring the overall well-being of a residential complex. Kishore has been helpful, even with matters unrelated to the building, it demonstrates a commitment to providing exceptional service.

Kishore’s dedication and helpfulness in addressing residents’ needs, both related and unrelated to the building, further enhance the positive environment. It’s commendable to have someone like Kishore who provides excellent support and contributes to residents’ satisfaction.

Please tell us what you like and dislike about this area:

When it comes to living in Aston Place in Birmingham, there are numerous positive aspects to consider:

1. Community: Aston Place fosters a strong sense of community, allowing residents to connect and engage with their neighbors, creating a friendly and supportive environment.
2. Location: Aston Place offers convenient access to various amenities, including shopping centers, restaurants, entertainment venues, and recreational facilities.
3. Transportation: Aston Place benefits from good transportation links, such as nearby bus stops or train stations, making commuting and exploring the city more accessible.
4. Cultural opportunities: Birmingham is known for its rich cultural heritage, which means that being at Aston Place provides opportunities to enjoy local art galleries, museums, theaters, and cultural events.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew where the best shopping places were for home goods.

How has the building management responded to any problems or issues you have raised:

Every issue i have ever raised have been solved almost instantly with no fuss whatsoever.

Please tell us what you like and dislike about this area:

Living in Aston Place building is fantastic! There’s a great range of local shops, restaurants, and bars nearby, offering a variety of options to explore and enjoy. The open spaces in the area are lovely and transport links are convenient, making it easy to get around. Parking availability is decent, and bin collections are regular. Aston Place building is a wonderful place to be! 🌟

How has the building management responded to any problems or issues you have raised:

The building management at Aston Place has been very responsive and helpful in addressing any problems or issues I’ve raised. 🏢👍

Please tell us what you like and dislike about this area:

I love living in this area. I can have long walks with my dogs around and I feel very safe. Also, is just 5 min walk to the train station so is very handy for traveling.

Please share one thing (or more) which you wish you had known before you moved in:

That we don’t have parking spots for guests that coming to visit, as a free parking spot for them. In my prior home I had free parking spot for guest by 4 hours, then they have to pay. (I don’t know if I explain it well enough haha)

How has the building management responded to any problems or issues you have raised:

I haven’t had any yet because I just been living here for 1 month

The environment of the Club room is comfortable.

The management is so good , they respond within days and sort out all we need.

The property is well designed overall and we have spaces to put things together.

Please tell us what you like and dislike about this area:

It is convenient to public transport, library as well as banks.
Parking spaces are large enough for new drivers.

Please share one thing (or more) which you wish you had known before you moved in:

The fringe is small; however, a free on top freezer can be provided on request.

How has the building management responded to any problems or issues you have raised:

Quick and helpful responses. Problem solved within days.

Please tell us what you like and dislike about this area:

The property is situated in the heart of the town centre, surrounded by shopping, restaurants, libraries and corporate offices. Transport is convenient as it is a 5 minute walk from the large train station and 2 minute walk from busstops. The only negative surroundings are noise pollution from the train station and homeless community on the side of the underpass just outside the property.

Please share one thing (or more) which you wish you had known before you moved in:

Council tax and utilities are expensive and did not know beforehand.

How has the building management responded to any problems or issues you have raised:

Always accommodating to any requests. Handled it with urgency and friendliness.

Please tell us what you like and dislike about this area:

The area is a nice place where you can get all your groceries and stuff needed within walking distance. Also a good transport link is essential for someone don’t want to drive.

Please share one thing (or more) which you wish you had known before you moved in:

The fridge is so small that I can’t store too much food in it.

How has the building management responded to any problems or issues you have raised:

Yes of course. We just have to report and they will respond within 48 hours.

Please tell us what you like and dislike about this area:

I have never felt anything that was bothersome living in Aston place. We always had help from the concierge and rhe whole staff is very welcoming and nice.

Please share one thing (or more) which you wish you had known before you moved in:

The amoumt of storage space I require would be much more than an average wardrobe.

How has the building management responded to any problems or issues you have raised:

Any complaints we had were resolved within the next few working days.

Please tell us what you like and dislike about this area:

It’s in the heart of Birmingham with lots of shops and restaurants and things to do. Walking distance to train stations and bus stop. Could get quite busy as it’s the centre but it’s expected.

Please share one thing (or more) which you wish you had known before you moved in:

The traffic could be really bad in the city, it’s better to keep destinations close

How has the building management responded to any problems or issues you have raised:

They are always responsive and helpful, i haven’t encountered many issues yet

Please tell us what you like and dislike about this area:

it will be better if we can have windows or floor drain in the bathroom. parking is also great. well gym.

Please share one thing (or more) which you wish you had known before you moved in:

There are only two elevators for the apartment which is in 22 floors.

How has the building management responded to any problems or issues you have raised:

Quite efficient, but not always at the first time. Might need to talk to reception for more than 1 time.

Please tell us what you like and dislike about this area:

The location is very central, minutes away from the symphony hall, Birmingham library, the Mailbox, Birmingham New Street station, lots of shops, cafes and restaurants which makes it a vibrant and convenient place to live.
Being so central, of course there is some noise from the streets and construction work going on in nearby buildings. But generally if you have your windows closed the noise level is quite low.

Please share one thing (or more) which you wish you had known before you moved in:

Storage is somewhat limited if you are a person or family with lot of belongings or moving from a bigger place here so you may need to have creative wuss to store your stuff. A lot of people use their balconies for storage as the balconies are quite large (long).

How has the building management responded to any problems or issues you have raised:

I haven’t had many issues to report over the two years but the once or twice I had issues like the lights going off in half my apartment one day, the apartment maintenance person quickly came to my apartment and resolved the issue.

Please tell us what you like and dislike about this area:

I highly recommend living in the city centre where all services are available. Easy reach to other areas of the city and surrounding cities and towns via New Street Train Station. For larger families with kids in school, city centre might not be the option to go for. The need for larger accommodations with more suitable rent prices in addition to nearby schools might influence the decision.

Please share one thing (or more) which you wish you had known before you moved in:

The bin store is located in the basement which can be inconvenient sometimes. New residents can get an extra table-top fridge/freezer.

How has the building management responded to any problems or issues you have raised:

There is an online resident hub where residents can report maintenance issues, pay the rent, book the club room, and find other services. The concierge is also available 24/7 for any support needed.

Please tell us what you like and dislike about this area:

Lots of nearby shops and restaurants. Very close to train station and buses. Very convinient location.

Please share one thing (or more) which you wish you had known before you moved in:

This is a flat where you will feel at home, where everything is well cared of and in an amazing location.

How has the building management responded to any problems or issues you have raised:

Quick and efficiently. We have had no problems and all our communication has been quick.

Please tell us what you like and dislike about this area:

Good: Lots of shops closer to the Apartment which is good for all the Tenants
Bad: Noise which is impossible to control by the Aston Team

Please share one thing (or more) which you wish you had known before you moved in:

Good: good location, closer to main train station and local buses
Bad: solve the problem for us, we need to ask for a simple change loads of time and takes more than 4 months to solve, then they send a filthy object in poor condition

How has the building management responded to any problems or issues you have raised:

Takes long to solve and when they solve it’s inappropriate. My Flatmate asked for change the sofa since April, they send yesterday the SECOND hand which was somewhere in the building, really poor condition and filthy.
This is unacceptable for the price of the rent we pay monthly, I believe we should have a better treatment by the Managers.

Please tell us what you like and dislike about this area:

Close to the high street. 5 mins walk away from grocery store and the train station. Quiet area and relatively safe

Please share one thing (or more) which you wish you had known before you moved in:

In a pleasant surprise, I wish I had known about the various events at the building, I would’ve secured my tenancy sooner!

How has the building management responded to any problems or issues you have raised:

A prompt response to solve issues with a formal process to ensure the complaint has been dealt with

Please tell us what you like and dislike about this area:

The most favorable aspect has to do with its excellent location, close to the train station and shopping area, making day-to-day management much easier.

Please share one thing (or more) which you wish you had known before you moved in:

everything was well explained and demonstrated during the visit

How has the building management responded to any problems or issues you have raised:

always available and very helpful. The team doesn’t hide behind excuses but informs and helps solve the problem.

Please tell us what you like and dislike about this area:

Amazing location in the city centre close to shops, restaurants and train station. Would love to have space for a bigger fridge.

Please share one thing (or more) which you wish you had known before you moved in:

We loved the virtual 360tour which is a lot better than a video. Public areas are very well maintained and clean. The gym facilities are great. Flats don’t have hallway, lack of space where to put shoes and coats. Excellent activities are organised to get together with neighbours.

How has the building management responded to any problems or issues you have raised:

Straight away and sorted all requests in a professional manner.

Please tell us what you like and dislike about this area:

Great location and very close to all the amenities. Good if you work in London because the train station is just minutes walk from you.

Please share one thing (or more) which you wish you had known before you moved in:

I think the car park underneath the building should have been the main residence car park and Central Arena car park should be the public car park. When you have groceries then you have to walk all the way to the building lift.

How has the building management responded to any problems or issues you have raised:

Very good, they take immediate actions just that sometimes they had to wait for parts to arrive so then they couldn’t fix the issue straight away.

Please tell us what you like and dislike about this area:

Great central location right in the centre of Birmingham useful for getting to anywhere. Close to trains etc.

Please share one thing (or more) which you wish you had known before you moved in:

Can’t think of anything other than to walk around the area and see what’s around

How has the building management responded to any problems or issues you have raised:

Respond really quickly and sort any issues out very fast.

Please tell us what you like and dislike about this area:

The Bullring, local shops, restaurants, as well as a wide range of bars and cafés are just around the corner. Aston Place is right in the middle of the city centre, it takes 3 minutes to walk to Grand Central station. Moreover, the Library of Birmingham/Centenary Square/Symphony Hall and a huge range of festivities and events are in short walking distance as well. The location of this apartment complex could not possibly be more convenient.

Please share one thing (or more) which you wish you had known before you moved in:

Aston Place is next to a busy road that gets noisy at night – but that‘s what you get for living in the city centre! 🙂

How has the building management responded to any problems or issues you have raised:

Quick and efficient! The team is always on top of the game!

Please tell us what you like and dislike about this area:

Great apartment in an excellent location. Spacious, clean and fantastic place to rent – highly recommend!

Please share one thing (or more) which you wish you had known before you moved in:

Only two lifts but not an issue during non-peak times. Great apartment – highly recommend.

How has the building management responded to any problems or issues you have raised:

No problems or issues so far but staff at concierge are helpful and lovely !

Please tell us what you like and dislike about this area:

Good Location, near train Station, bus stop, Shopping Mall and china centre. Safety location and cleaning.

Please share one thing (or more) which you wish you had known before you moved in:

I think “How to control the boiler” are very important for me since the bills very expensive in winter.

How has the building management responded to any problems or issues you have raised:

Your Management are Professional, Helpful, Nice and good smile.

The management team is really top-notch! Kishor, Paul, Abs, Priya, Grace, and the others have all been extremely welcoming and accommodating in any requests and in answering any questions I had. They facilitated the move-in process which was seamless, and they continue to be helpful if there are any issues.

Everything from the parcel room facilities, the gym, the clubroom, and the 24 hour reception really makes this place a cut above the rest. Aston Place has exceeded my expectations!

Please tell us what you like and dislike about this area:

Aston Place is in an amazing location, close enough for a few mins walk from city centre, but far enough where it is still quiet and not too busy. Everything is nearby, such as the local shops, restaurants, and shopping. I personally do not drive, but I do not need to as this property has excellent transport links with buses, trams, and New Street Station all less than a 5 min walk away.

Please share one thing (or more) which you wish you had known before you moved in:

The staff organises events for the residents ever so often, and they really cultivate a sense of community and belonging, which I really do like. For example, there are breakfast clubs, they organise tenant get-togethers and socials, and they stream current sports events such as World Cups/Wimbeldon

I wish I had known how good this place was going to be so I could have stopped looking at other places sooner!

How has the building management responded to any problems or issues you have raised:

Before moving in, I was concerned about the lack of freezer space. They immediately offered a new countertop freezer to us free of charge, and it was installed within 6 hours of moving in. I have not had any issues since.

Please tell us what you like and dislike about this area:

Good
– amazing staff
– great gym
– great neighbours

Bad
– car park access could be more secure
– parking should be free

Please share one thing (or more) which you wish you had known before you moved in:

– Don’t live with someone you’re dating and not married to.

How has the building management responded to any problems or issues you have raised:

– Helpful
– Understanding
– Quick to respond
– Friendly

Please tell us what you like and dislike about this area:

The building is in a fantastic location. You can easily walk to the main train and bus stations. There are many restaurants and stores in the vicinity.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known which direction the sunlight hits, as my apartment is quite chilly.

How has the building management responded to any problems or issues you have raised:

The building management responded in a timely manner.

Please tell us what you like and dislike about this area:

It is really close to about anything and even though we are in the middle of the city center you can barely hear any noise

Please share one thing (or more) which you wish you had known before you moved in:

It is not a full sized fridge, but with shops close or a table top fridge, this is not a problem

How has the building management responded to any problems or issues you have raised:

No problems so far, but they are always happy to lend a hand when needed

Please tell us what you like and dislike about this area:

I have been living here for over 10 months and I love everything about the place, the location and also the monthly events organised by the teams are really great

Please share one thing (or more) which you wish you had known before you moved in:

It would be great to know abt the events which are being hosted at the place. It was really great once I got to know abt it. It is really a great thing to know before moving in

How has the building management responded to any problems or issues you have raised:

It was smooth for me, issue was resolved quickly as soon as I asked for it.

Please tell us what you like and dislike about this area:

Write in the heart of the City, Aston place has immediate access to all the places in the city centre that you need. 5 mins walk from Brindley Place, New Street, Victoria Square and many other areas makes it an ideal location to live. Everything is quite literally at your doorstep. It also has its own parking which adds to the convenience of living here

Please share one thing (or more) which you wish you had known before you moved in:

Access to surrounding locations in City centre is excellent

How has the building management responded to any problems or issues you have raised:

Respond promptly and rectify problems as soon as they are notified of them

Please tell us what you like and dislike about this area:

The location of Aston place is very nice. It’s very close to the train station. In addition, the people are very nice.

Please share one thing (or more) which you wish you had known before you moved in:

I knew everything before I moved in, the building and apartment description were very accurate

How has the building management responded to any problems or issues you have raised:

Building management has been very helpful and responds very quickly

Please tell us what you like and dislike about this area:

Aston place genuinely feels like a place I can call home. It is always so comfortable and the staff is always ready to help, namely Kishor.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. The staff was always transparent. No problems.

How has the building management responded to any problems or issues you have raised:

Always without hesitation, whenever me and my sister needed.

Please tell us what you like and dislike about this area:

The location is great. Easily accessible to the city centre. New street station is just 5 mins away.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing as such I can think of. So far happy with Aston .

How has the building management responded to any problems or issues you have raised:

Very Prompt with the response. Only problem was during the weekends.

Please tell us what you like and dislike about this area:

Right at the city centre, very easy access and good locality. All shops near by, good transport connections to the other parts of city as well.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing as such. All details were clearly mentioned

How has the building management responded to any problems or issues you have raised:

They were very prompt in providing services and are helpful

Please tell us what you like and dislike about this area:

With the canal being one side of Aston Place and New Street Station the other side – the location is perfect.

Please share one thing (or more) which you wish you had known before you moved in:

I love how there are 4 activities per month organised by the management here.

How has the building management responded to any problems or issues you have raised:

They have responded very quickly and have come to sort out any issues as promptly as possible. They’re great.

Please tell us what you like and dislike about this area:

Excellent building and location! Modern design, friendly wardens, very safe and secure. There’s always an event/residents activities to look forward to within the building

Please share one thing (or more) which you wish you had known before you moved in:

I wish they had more elevators in the building as there are 22 floors.

How has the building management responded to any problems or issues you have raised:

Yes. I’ve had an issue with my sliding wardrobe and maintenance were really quick to fix it

Please tell us what you like and dislike about this area:

Aston Place is located in central Birmingham and is conveniently situated near both the high street and train station.

Please share one thing (or more) which you wish you had known before you moved in:

The road nearby is always busy, so you will constantly hear the sound of car engines.

How has the building management responded to any problems or issues you have raised:

The building manager promptly notified the service provider when the WiFi went down. The issue was resolved within three hours.

Please tell us what you like and dislike about this area:

Aston Place locates at the central of Birmingham, it closes to the high street and the train station.

Please share one thing (or more) which you wish you had known before you moved in:

Aston Place is surrounded by a few construction sites, it is a bit of mess and noisy.

How has the building management responded to any problems or issues you have raised:

WiFi was out of order, the building manager reported to the service provider immediately. Eventually, the service was resumed within 3 hours.

Please tell us what you like and dislike about this area:

nothing excellent area. good shops and transport links. working areas and links to the facilities are excellent.

Please share one thing (or more) which you wish you had known before you moved in:

Air con, the climate is changing and the well insulated apartments gets extremely humid.

How has the building management responded to any problems or issues you have raised:

quick and prompt. dealt with properly and with extra care.

Please tell us what you like and dislike about this area:

Good location.
Close to the station.
Close to all good restaurants.
Great friendly staff.
My parents when visiting Birmingham love the warmth and love given by the staff members.

Please share one thing (or more) which you wish you had known before you moved in:

No parking space for relatives or family for overnight parking.

How has the building management responded to any problems or issues you have raised:

All problems were heard and understood.
Prompt response.

The reception team is also very kind and helpful, and probably the best team I have met so far. They hold different activities each month, e.g. breakfast club, craft club, walking tours in Birmingham. The team has helped me with many things so far, e.g. Kishor and Abs both helped me print out some documents when my printer broke down. Also when I applied for a parking space, I asked the team if I could get a place that is easy to park, as I am a new driver and not good at parking, Paul personally run down to the parking lot to check the remaining parking space, and allocated the most spacious one to me.

Please tell us what you like and dislike about this area:

The location is fantastic, as the building is right in the heart of city centre. It is only 5-10min walk away from New Street station and close to many restaurants and bars and fun places like Bullring, Mailbox, and Brindleyplace. The apartment also has its own underground car park, and it is easy to drive around and go on to motorways.

Please share one thing (or more) which you wish you had known before you moved in:

Move in with confidence! You don’t need to worry about anything!

How has the building management responded to any problems or issues you have raised:

Very quick and efficient. There was a leak in my bathroom, and the team allocated a plumber to check the next day. Also when the light went out in my bathroom on a Saturday, the team came in and fixed it half an hour later after I raised this request.

Please tell us what you like and dislike about this area:

Excellent location in and around the heart of Birmingham that is easily accessible by train and car. The bins are easy and convenient, being located within the building itself, and there is little by way of anti-social behaviour in this location.

Please share one thing (or more) which you wish you had known before you moved in:

The carpark is publicly accessible which gives members of the public an access point that is not secure if they tailgate another resident into the building.

How has the building management responded to any problems or issues you have raised:

With all but one issue that was raised, repairs were conducted within 2 business days. The current outstanding issue requires the contractors to provide assistance.

Please tell us what you like and dislike about this area:

All necessities are nearby. Railway station, Bus station , pharmacy etc are easily accessible . Since it is in city centre those kinds of noise can be expected during weekends . Otherwise all good.

Please share one thing (or more) which you wish you had known before you moved in:

All good but if microwave oven was also available it would have much more easy.

How has the building management responded to any problems or issues you have raised:

They are amazing. I would like to mention everyone specifically Kishore , Abs Bashar, they are very quick in responding to emails or queries.

Please tell us what you like and dislike about this area:

Excellent location in the city centre. Easy road links to get in and out of the city. Fairly close to all train stations in Birmingham city centre.

Please share one thing (or more) which you wish you had known before you moved in:

Cost of heating during the winter months. Evening traffic because of the M6.

How has the building management responded to any problems or issues you have raised:

They have always responded promptly and taken care of any issues.

Please tell us what you like and dislike about this area:

Great location in central Birmingham, within walking distance to transport links (e.g. New Street station) and amenities

Please share one thing (or more) which you wish you had known before you moved in:

I would recommend Aston Place to anyone looking for an apartment in central Birmingham

How has the building management responded to any problems or issues you have raised:

Always responded promptly to any maintenance issues and sorted these without any hassle

Please tell us what you like and dislike about this area:

The property here boasts a friendly and efficient management team, offering a pleasant apartment environment and excellent facilities. I highly recommend it.

Please share one thing (or more) which you wish you had known before you moved in:

Each room here boasts a spacious, independent balcony, which is quite rare to find in the UK.

How has the building management responded to any problems or issues you have raised:

The management team is exceptionally friendly and responsible. Upon moving in, I had numerous questions regarding matters such as package delivery and the location of the garbage room. The team members patiently and kindly assisted me, not only helping with the transportation of my luggage to the apartment door on the day of my arrival but also addressing all of my inquiries. They proved to be a highly responsible and professional team. Thanks to their efforts, I will definitely recommend this apartment to my friends.

Please tell us what you like and dislike about this area:

Right in the heart of Birmingham city centre. Great transportation links and access to shops. Parking is an extra charge and is under Crowne Plaza hotel (can be directly accessed from Aston Place)

Please share one thing (or more) which you wish you had known before you moved in:

The electric heaters are located in different places in each apartment, so be careful not to choose an apartment with a heater far from where you sit as it would be useless in winter months.

How has the building management responded to any problems or issues you have raised:

The facilities are top quality, I had just one issue with the washing machine, when I flagged it up they replaced the washing machine within 48 hours with a new one.

Please tell us what you like and dislike about this area:

The location of this place could not be better. It is a five minute walk from the New Street train station, two minute walk from the Birmingham Library and the Mailbox commercial centre, five minute walk to the Gas Street basin and Victoria Square. The building is placed in a relatively separated area, with the Crowne Plaza hotel on the back, which “shields” it from noise. There’s a Tesco and a Sainsburys within walking distance, and the entrance of the building is very convenient for large deliveries.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known the washing machine also had a dryer function, since I brought with myself a small dryer from a previous flat I didn’t actually need.

How has the building management responded to any problems or issues you have raised:

The landlords have been extremely helpful, be it with requests for repairs or just normal help.

One great benefit to living in Aston Place is the gym included on the lower ground floor which I make great use of and has really saved me from having to get a gym membership elsewhere. The gym is what you would expect, it’s quite small but does have most of the facilities/equipment that you would need. I will say it’s lacking some of the basic machines you might find at other gyms and some of the cardio equipment seems to be broken sometimes but overall it is a great little gym and definitely a plus to living in Aston Place.

The staff working in Aston Place are all very friendly and approachable, Paul in particular is extremely helpful with any issue you may have and it’s always great to be greeted with a friendly face when entering the building. We are very happy with the staff and the community within Aston Place and would recommend this to anyone.

I have noticed there are some aspects of the building which have not yet been completed such as some of the staircases to some floors, as some staircases are not carpeted.

Overall the building and apartments are in good condition and quite clean, when we moved into our first apartment here on a different floor it was in perfect condition. The second apartment we moved into was already lived in so we did expect a little bit of wear and tear, however we noticed the washing machine had a slight smell which was hard to get rid of and the bathrooms could have been cleaner.

Please tell us what you like and dislike about this area:

Living in Aston Place is very central, you are close to New St station and the Bullring etc, so it is a great location especially since both of us work in the city centre.

Our closest supermarkets are Tesco in the Mailbox and a small Sainsbury’s which aren’t the best in terms of selection so we get our groceries delivered which we have no issue with.

Since Aston Place is so central, you will have easy access to all the nightlife in Birmingham city centre, such a short walk to Broad Street as well as Arcadian, Chinese quarter etc.

Please share one thing (or more) which you wish you had known before you moved in:

Aston Place is a great place for professionals to reside, the building is quite quiet and even in the evenings and on the weekends there is not much noise. However if you do tend to play music in the evenings you may get a complaint from a neighbour.

How has the building management responded to any problems or issues you have raised:

We have raised some problems we have had when we first moved in and these were eventually dealt with.

Good facilities- gym, common room, concierge, parcel room, events organized weekly so you can get to know your neighbours, balconies for each apartment, internet included, welcome gift when you move in.
Possible cons- not enough storage space within the apartment for cleaning supplies etc, garbage bins are at the basement level but not a huge issue, mini fridge.

Please tell us what you like and dislike about this area:

LOCATION! 7 minute walk to the train station and central to everything. Restaurants, pubs, canals, entertainment all within walking distance.

Please share one thing (or more) which you wish you had known before you moved in:

Insufficient closed storage space to keep cleaning supplies, vacuums etc.

How has the building management responded to any problems or issues you have raised:

Whatever issue I’ve had has been sorted out asap. Great customer service.

Design of the building is very modern, they even changed it and put more plants around the building so the place has more calm feeling. They also decorate the reception area, for example there is always HUGE tree for Christmas, for queens jubilee we had queen standing right next to the reception. Apartments have great furniture too which gives you an option to decorate it yourself nicely or you can get help from decoration team.

Please tell us what you like and dislike about this area:

Building is located right next to the Mailbox. In 5 minutes by foot you can access bars, restaurants, shopping or the canals. It only takes 10 minutes to get to the Grand central and Bullring. It is very convenient even when you don’t want to go anywhere, because most of the restaurants deliver to your door. Building has lots of parking spaces and you can be on M6 in 10 min. Even when building is next to the main road you won’t get too much of a traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

Great concierge service. Feeling 100% safe in the building

How has the building management responded to any problems or issues you have raised:

Customer service is FANTASTIC! Everyone is always smiling and ready to help you. They truly spoiled us here.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Please tell us what you like and dislike about this area:

It has a good location with easy access to shops and railways. So, you don’t need to go far for shopping.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. We are happy to stay with them for a third year in a row.

How has the building management responded to any problems or issues you have raised:

Yes, we previously had an issue and they responded very fast to solve it.

Please tell us what you like and dislike about this area:

It’s clean, and well service starting from the reception to the facilities. location is great near the Main Library and bus stops and train station. Many restaurants and Markets are nearby.

Please share one thing (or more) which you wish you had known before you moved in:

I think they already studied many expected wishes before they arise.

How has the building management responded to any problems or issues you have raised:

The Management team are all Gentle and friendly and provide support with no hesitation. It was Great chance to get know to some of that great team like Kishor, Naqqash, Farooq, Abs and Faris. Those people and the rest of the team are always the Active Engine there.

Please tell us what you like and dislike about this area:

near shops and city centre, various options of restaurants, shops, parks and gyms near the apartment, near working place too

Please share one thing (or more) which you wish you had known before you moved in:

The only thing I think it might improve is there is no lock for bedrooms door so I suppose it is better to live with friends rather than not familiar person

How has the building management responded to any problems or issues you have raised:

Quick and always receiption here to help, really nice

Please tell us what you like and dislike about this area:

Occasionally, the noise can be bothersome, particularly when it originates from inebriated individuals passing by our building.

Please share one thing (or more) which you wish you had known before you moved in:

It is important to be informed in advance about the view and the intensity of sunlight in the balcony.

How has the building management responded to any problems or issues you have raised:

the response is prompt and i am satisfied with this

I must also single out the staff here for some kind words as they have been incredibly efficient and helpful. They attend to you at the shortest notice with speed of a meteor to ensure that any issue raised is solved. Messrs Abdul, Hussain, Paul, Mark & Kishor have been amazing. Good guys, no questions asked. I am certain that some others that I haven’t met might equally be nice. I think, it is in their DNA to be kind and accessible. Personalised professionalism is equally in their arteries and veins-nice guys.

Please tell us what you like and dislike about this area:

The property is beautifully located and easily accessible to all major shops, in addition, transport is readily served due to the location. Since I moved in a week ago, I can confirm that the property has excellent sound proof, up to zero decibel of noise when the windows and doors are closed.

There is paid parking availability at the basement of the property leading directly to the lifts for the comfort of the residents. I can further confirm that there has not been any known or recorded anti-social behaviour within the vicinity of the property and traffic noise exists nowhere due, I think, to the structural and architectural finesse of the property.

Please share one thing (or more) which you wish you had known before you moved in:

The property has 2 lifts that serve all the floors. During viewing, I thought it will be a problem but having now settled here, I can confirm that the lifts work perfectly and I haven’t experienced unnecessary delays due to traffic of residents.

How has the building management responded to any problems or issues you have raised:

All issues raised have been responded to and solved to my satisfaction.

Please tell us what you like and dislike about this area:

It is really a pleasure to live in the hearth of Birmingham city centre where you can reach various nice restaurants, pubs and additionally transport links maximum in 5-10 minutes. It is a real privilege.

Please share one thing (or more) which you wish you had known before you moved in:

Even though the building is in the hearth of Birmingham city centre, the insulation is excellent so that there are not any traffic, etc noise inside your apartment.

How has the building management responded to any problems or issues you have raised:

It’s always nice to find people who are willing to help you whenever you need it.

Standout feature is the Concierge, maintenance and management team. They are so on it! They’re really nice and friendly, go the extra mile and fix issues quickly.

I’ve had a great few years, living here in and would’ve stayed if I wasn’t moving to a different city.

Please tell us what you like and dislike about this area:

Super convenient to New Street station, six minute walk and can even be a four minute walk when I walk quickly!

Quiet – almost never traffic noise or nightlife noise.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known about the very regular resident events- I would have made a mental note to look out for them so I could attend, I didn’t really get the chance to do this as I didn’t get into the groove of it.

How has the building management responded to any problems or issues you have raised:

Excellently. Issues have been picked up and fixed quickly.

Only slight thing is maybe more robustly dealing with very disruptive loud instrument/ music noise from tenants but I know it’s very difficult to regulate grown adults and this got better.

Please tell us what you like and dislike about this area:

Excellent location right in the middle of the city centre. Great transport links from New St which is a 5 min walk away.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is paid and a little expensive, but not surprising as it is the city centre.

How has the building management responded to any problems or issues you have raised:

Maintenance requests are responded to and sorted out immediately.

Please tell us what you like and dislike about this area:

In my opinion I love everything, I love how transport link is very close by especially so you don’t need to walk for long before finding one. There’s enough parking availability in and around of the building. I personally don’t hear any traffic noise and for that I really appreciate.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i had know about my kitchen walls, Warm humid air through cooking, and the steam causes the way to sweat, so my tip is open your balcony door when cooking and also ask for advice

How has the building management responded to any problems or issues you have raised:

responding is very quick, and the problem get resolved immediately

The furniture provided is of high quality and I’ve never had any issues with any appliances within my apartment itself. The on site gym has been a massive perk for me and has saved me from paying an additional cost for a gym membership, but also made me go more frequently as it is so convenient. It is well equipped for what I need it to be and you can go anytime!

There is also regular events hosted by management and you are often invited to free breakfast or other cultural festivities. The team make a real effort and go above and beyond to make it an exciting and welcoming place to live. I have had many happy memories at Aston Place and can highly recommend it as a property!

Please tell us what you like and dislike about this area:

This area is probably the best in Birmingham! It is literally 5 minutes walk away from News Street station, so couldn’t be more central and has fantastic transport links. But it is on a quiet street away from any sort of anti-social behaviour or traffic noise making it a calm place to live.

There is a local Sainsburys a few minutes walk away and all your other high street shops are all within walking distance too! Parking on the basement floor of the apartment block makes it ideal for when guests come to visit but the fab location also means there is no real need for a car personally. There is also bin disposal point in the basement of the building, meaning as residents there is no need to stress about bin collection days and it’s hassle free.

Please share one thing (or more) which you wish you had known before you moved in:

It is in the most convenient location, so you don’t have to worry about how you will get to anything and everything is on your door step!

How has the building management responded to any problems or issues you have raised:

I have had very few problems in my apartment but anything that has arisen has been dealt with quickly.

Please tell us what you like and dislike about this area:

Good location, relatively good noise control considering being close to Queensway. Bin collection very straightforward.

Please share one thing (or more) which you wish you had known before you moved in:

There wouldn’t be much to add other than anyone who prefers a sun facing balcony- not all are!

How has the building management responded to any problems or issues you have raised:

Very well whenever we have needed them. Helpful team!

Please tell us what you like and dislike about this area:

It’s so close to the train station! And so many restaurants and grocery stores close to the property.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know I’d get direct sunlight but I do (all afternoon)!

How has the building management responded to any problems or issues you have raised:

Very quick to solve problems. Haven’t had any significant issues yet though.

Please tell us what you like and dislike about this area:

The location is perfect – right next to the tram lines & a few minutes from the train station. Close enough to walk to any bars/ shops or activities but far enough away that it’s quiet and peaceful at night. I love looking over the library and square and seeing what’s happening in the city. Plenty of parking spaces in the garage too!

Please share one thing (or more) which you wish you had known before you moved in:

It can be a little bit hard to find on your first visit due to the roadworks!

How has the building management responded to any problems or issues you have raised:

No issues raised so far but I know that any issues would be dealt with super quickly

Please tell us what you like and dislike about this area:

Everything is near you, from shops stores restaurant as short as 10 minutes.there is a dedicated parking and bin area.

Please share one thing (or more) which you wish you had known before you moved in:

There was nothing i wish i would have know everything was explained and expected

How has the building management responded to any problems or issues you have raised:

I have not encountered any problems so far, but the management team is fast and will reply within a day

Please tell us what you like and dislike about this area:

Best location with quick access to all major amenities in Birmingham- new street station , mail box, library, broad street, bridleys place etc. Also, one can find lot of super markets near by.

Please share one thing (or more) which you wish you had known before you moved in:

Weekly events hosted at the property is very nice .

How has the building management responded to any problems or issues you have raised:

Always supportive and helps immediately with any issue raised!

Please tell us what you like and dislike about this area:

The building has an excellent location! right in the middle of city centre and is located near the the main train station of birmingham. Variety of shops and restaurants in a close radius

Please share one thing (or more) which you wish you had known before you moved in:

Building has only 2 elevators which can be time consuming at busy hours and there is no garbage shoot on each floor (it’s in the second level of basement -2 which isn’t convenient!)

How has the building management responded to any problems or issues you have raised:

Whenever assistance was required, Naqqash, Kishor, Hussein, Abdul, Abdulbashar and Bash have always tried resolving issues immediately

Please tell us what you like and dislike about this area:

Perfect location at the heart of the city. The place has everything you need from parking, gym, maintenance etc…

Please share one thing (or more) which you wish you had known before you moved in:

Only two lifts available + there is only one garbage place.

How has the building management responded to any problems or issues you have raised:

Staff always available whenever assistance is needed.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Please tell us what you like and dislike about this area:

The neighbourhood is safe and clean. You can get access to transportation easily also a lot of shops, restaurants, mall in a walking distance.

Please share one thing (or more) which you wish you had known before you moved in:

No thing really, apart from the fridge size which is good for two, but considered small if you have big family.

How has the building management responded to any problems or issues you have raised:

Whether we need assistance with a specific issue or just have a general inquiry, the team is always willing to go the extra mile to ensure that we get what we need.

Please tell us what you like and dislike about this area:

The development is in the city centre and close to shops like Tesco, Sainsbury’s. It is also a 7 minutes walk to the train station

Please share one thing (or more) which you wish you had known before you moved in:

Social events are organised by regularly and they invite everyone

How has the building management responded to any problems or issues you have raised:

They respond to problems immediately and try to solve any problems

Please tell us what you like and dislike about this area:

the location is very convenient, being close to new street giving you the opportunity to have access to train station, shopping center & variety of restaurant & bars just with a 10-minute walk from your home

Please share one thing (or more) which you wish you had known before you moved in:

there are only 2 lifts in the building which considering the number of floors could have been more but it wouldn’t be stopping me to rent the apartment.

How has the building management responded to any problems or issues you have raised:

the management have always been very supportive & helpful. any issue can be addressed through the webpage or in person with the team & they are always available to take immediate action. very professional & amazing team. Mr. Kishor Tahiliani (City Operation Manager) & the rest of the team always make you feel taking care of, respected & like a big family.

Please tell us what you like and dislike about this area:

It is a very good location everything surrounds me, work, universities, shops, ad the train station.

Please share one thing (or more) which you wish you had known before you moved in:

I’m happy with everything, i don’t need many things

How has the building management responded to any problems or issues you have raised:

Personally, I didn’t have any issues, but if I ever need help, I am happy to know that there are important people to help me.

Please tell us what you like and dislike about this area:

The local are is very good, close to centre, shops, transport.
With beautiful view from balcony, aston place is in heart of all of it

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would know about aston place earlier, it would make my moving to Birmingham way easier, aston place is near to everything which is amazing, plus for me as a chef working very long ours, living only few minutes from work is amazing bonus

How has the building management responded to any problems or issues you have raised:

If any issues team members act straight away, trying to solve problem asap.

Please tell us what you like and dislike about this area:

It’s very quiet here, always get a good rest.
Good location. Easy access to train station and city center.
Life is very convenient, very safe, and the neighbors are very nice.

Please share one thing (or more) which you wish you had known before you moved in:

Convenience facilities of the building, how to report for repair.

How has the building management responded to any problems or issues you have raised:

I’ve lived here for a year and a half, and everything is fine.
The staff here are very nice. especially Kishor Tahiliani is a very nice and helpful staff, always smiling and solving our problems promptly, thank you very much.

Please tell us what you like and dislike about this area:

As a convenient distance to the train station, city center and Chinatown, the surroundings are not noisy at all. I find it convenient and private.

Please share one thing (or more) which you wish you had known before you moved in:

This apartment couldn’t be more perfect in my mind. If I had to cite one minor drawback, it would be that the elevators are a little congested during rush hour.

How has the building management responded to any problems or issues you have raised:

The staff is always patiently and actively in helping me solve all problems, and the maintenance is quick as well.

However, my favourite part of Aston Place is definitely the people in it.

As someone who is coming from abroad, Indianjit has made my move a smooth journey. She has guided me through the process and also assisted me with settling in. Indianjit has also supported me through the defect process of the apartment and any shortcomings during my first few days in the apartment.

Abs, Paul, Naqqash & Bash are among those that have been very welcoming – they are the friendly faces you will see at the concierge area every day and they are also very helpful with any comments, feedback and issues you have encountered in the apartment. They have made every effort to get to know their residents and their family & friends.

Kishor is also very proactive and helpful in any escalation on the apartment. He is very approachable and react to the feedback from its residents.

The management organises monthly events such as walking tours, breakfast gathering and festival celebrations. This is a great way for the residents to socialise and to get to know their neighbours.

There is no such thing as a perfect place and the same goes with Aston Place but it is so minor that the good supersedes the small issues such as having a small fridge (which they have compensated it well with additional freezer!), a carpeted floor in every corner of the apartment and a bit of a distance for common bin area.

Please tell us what you like and dislike about this area:

The area is amazing! Aston Place is a walking distance and easily accessible to all parts of the city.

Their security system is good, and the back door or basement entrances cannot be used without keys. Furthermore, the concierge is very mindful of who enters the building and is let up to the apartments.
Moreover, the double glazed windows help reduce the noise from the street to a bare minimum.

Please share one thing (or more) which you wish you had known before you moved in:

There is no heater in the bathroom, which sometimes results in this remaining damp for longer than usual. However, the fan system in the bathroom works well and does its job.

How has the building management responded to any problems or issues you have raised:

The management has promptly responded to any complaints regarding the apartment and Kishor has been a good escalation point for any unresolved issues.

Please tell us what you like and dislike about this area:

The location is great! It is close to shops, stations, restaurants, etc. Living in the city center, it is not as noisy as I expected, actually no problem with noise!

Please share one thing (or more) which you wish you had known before you moved in:

Good thing: all electricity and water utility issues are done on behalf of you, before you move, so you dont need to do anything more.

How has the building management responded to any problems or issues you have raised:

They solve it as soon as possible and never turn you down.

Please tell us what you like and dislike about this area:

Excellent location with vicinity to main city centre attractions, food and restaurants. Near to bus and metro stops as well. The best part is you can live with your pets.

Please share one thing (or more) which you wish you had known before you moved in:

The celebrations of different cultural events is a big positive which is a surprise to us, particularly by 5yo daughter.

How has the building management responded to any problems or issues you have raised:

I requested an additional refrigerator and it was provided by the management without much wait.

Please tell us what you like and dislike about this area:

The buildings location is very ideal, as it is situated in the center of the city. Several grocery shops and railway stations are only a few minutes walk from the building. Most restaurants, shopping centers, and cinema complexes are conveniently located closely as well. Yet, the building’s street is relatively quiet and is not effected much by the city’s traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

The Aston Place is a great building to live in, no issues were faced throughout my stay due to the management and customer serivces that are always available.

How has the building management responded to any problems or issues you have raised:

The management supplies an online portal account to each resident to raise any issues/problems that may arise during your stay. This system allows for a response within a couple of days, without delays. Regardless, customer service is always available in the lobby to address any emergency concerns.

Please tell us what you like and dislike about this area:

Amazing place to live in the heart of Birmingham, and it has a great view. The location is superbly perfectly situated for all aspects of Birmingham City centre, restaurants, shops, railway station and canal network.
The staff are professional, friendly and helpful, in particular Kishor Tahiliani, Naqqash Khalid, Abdul Khayem and Abs Bashar. The staff are continuously trying to create a family spirit.

Please share one thing (or more) which you wish you had known before you moved in:

So far, I am pleased with the move into Aston Place. The staff have been really friendly and helpful, and it is great to have a concierge service.

How has the building management responded to any problems or issues you have raised:

The staff are professional, friendly and helpful, particularly Kishor Tahiliani, Naqqash Khalid, Abdul Khayem and Abs Bashar. The team are continuously trying to create a family spirit.
Kishor Tahiliani responds to emails, answers all our questions, and helps us.

Please tell us what you like and dislike about this area:

The building is conveniently situated near the the Mailbox, train station, high street, great restaurants and the tram stop

Please share one thing (or more) which you wish you had known before you moved in:

The building is located in such a convenient location and the facilities are great

How has the building management responded to any problems or issues you have raised:

Positively and efficiently. The concierge team always makes sure the problems/issues raised are resolved as soon as possible.

Please tell us what you like and dislike about this area:

The building is in the city centre so you will find all kinds of restaurants and shops in the vicinity.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know the balconies have a nice view, they should advertise it more.

How has the building management responded to any problems or issues you have raised:

I didn’t experience a problem lately but one time I had a washing machine problem and they replaced it on the same day and made sure everything worked out well.

Please tell us what you like and dislike about this area:

I like that it is very close to the canals and has access to all kinds of shops and transporation. It is definitely a convenient place to live in.

Please share one thing (or more) which you wish you had known before you moved in:

They do community events and make it fun for everyone, I didn’t expect this. But I wish I knew parking comes separate with a monthly fee.

How has the building management responded to any problems or issues you have raised:

In my time living here, I have not experienced problems.

Please tell us what you like and dislike about this area:

One of the biggest selling points of this development is its proximity to
– City centre
– New Street station
– Birmingham canal that is great for runs and walks
– major offices (depending on where you work)
– Good restaurants

Please share one thing (or more) which you wish you had known before you moved in:

The wardrobes do not have shelves and would require tenants to purchase makeshift shelves / storage boxes to organise their clothes / belongings.

How has the building management responded to any problems or issues you have raised:

They were quick and prompt in responding to problems and issues raised. Very helpful.

Please tell us what you like and dislike about this area:

Good management and concierge service, nice and friendly staff. Clean lifts and corridors. helpful staff

Please share one thing (or more) which you wish you had known before you moved in:

excellent staff and very good service, diverse neighbourhood, regular monthly events and catch up

How has the building management responded to any problems or issues you have raised:

Recently our glass Hob got a crack- it was immediately replaced the very next day.

The only downside of the apartment is the shower, while the shower is great it really needs a door to stop the floor getting a pool of water after every use, not a big deal though.

Not use the gym but equipment looks good and clean. The main areas of the building is kept really clean. All staff are amazing friendly and nothing is too much trouble. Have to say Abdel has been brilliant from the day I have moved in! Having the Parcel safe room has been great and works well. Wish I had move here sooner. Would recommend Aston place great place to live.

Please tell us what you like and dislike about this area:

Great location so close to New st station and other transport links. Shops and restaurants. I have parking in Arena central car park at additional cost good value and car park has security 24/7 and very secure. Design of the building means you can’t really hear traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

Just a great place to live, would recommend Aston place

How has the building management responded to any problems or issues you have raised:

I’ve asked a few questions and they have been answered extremely quickly. All staff are friendly and knowledgeable. Not needed maintenance so far.

Please tell us what you like and dislike about this area:

Aston Place is the best place you can live if you want to be in the city centre close to all amenities, they have a gym in the ground floor that is really nice if you want to do a quick work out session. They also have a lot of activities that happen regularly and I think that gives it a special touch and it’s amazing to socialise with other tenants. The only down side is that you have to pay for your parking and people that come visit need to pay a crazy amount if they spend the whole day.

Please share one thing (or more) which you wish you had known before you moved in:

Parking expenses, knowing that parking expenses was going to be that amount and it wasn’t for free for tenants

How has the building management responded to any problems or issues you have raised:

Quickly and promptly, we only had issues once but it was resolved quickly

Please tell us what you like and dislike about this area:

I like that restaurants and cafes are close to my residence, also their quality is wonderful and famous, also the streets are not crowded and the services are all I need for this I liked the location of the building

Please share one thing (or more) which you wish you had known before you moved in:

The fact is that the location of the building is very close to the center, so I always advise everyone to live here

How has the building management responded to any problems or issues you have raised:

solve it quickly
I live in this building, it is safe, clean, and the services are fast

Please tell us what you like and dislike about this area:

The apartment is located right in the centre of Birmingham so you will be able to find all the shops, restaurants, bars and open spaces available within a couple minutes of walking. Transport is very convenience as you have access to buses and trams right outside the flat and Newstreet station is only 5mins away. Rubbish are all thrown away on the -2 floor and there are plenty of space there to place different kinds of rubbish recyclable, glass etc and you don’t have to worry about collection. Haven’t seen anti-social behaviour so far and traffic noise is relatively minimal if you keep the windows closed.

Please share one thing (or more) which you wish you had known before you moved in:

Would’ve liked to known that the extraction fan motor is right next to the bed when you’re in a studio and it can be noisy sometimes.

How has the building management responded to any problems or issues you have raised:

Building management has resolved all my issues promptly.

Please tell us what you like and dislike about this area:

Is a good area to live but it should have own building parking that is not to be paid. Apart from that is good.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing come to mind. When I came to view, all information was given to me, I had a look to the apartment and everything. I was only not shown the other building facilities before I moved but that’s minor.

How has the building management responded to any problems or issues you have raised:

Always respond quickly and helps immediately when needed

Please tell us what you like and dislike about this area:

Aston Place is literally in the heart of Birmingham. In less than 5mins you can visit the city centre, Mailbox, the Victoria Square and the Library. I couldn’t think of a better location.

Please share one thing (or more) which you wish you had known before you moved in:

I cant think of anything. Everything I had to be aware of was mentioned when I view the building.

How has the building management responded to any problems or issues you have raised:

Yes! I had a small issue with my shower which was solved immediately.

Please tell us what you like and dislike about this area:

Aston’s location is perfect, it’s literally a 5mins walk to New street station and bull ring centre.

Please share one thing (or more) which you wish you had known before you moved in:

There’s plenty of activities for tenants on a weekly basis as well as occassional complimentary breakfasts.

How has the building management responded to any problems or issues you have raised:

All of my queries and issues while living in Aston place were addressed professionally and in a timely manner.

Please tell us what you like and dislike about this area:

The location is unbeatable. The apartments is situated right in the heart of the city, making it easy to get around and explore everything that Birmingham has to offer. It is in close proximity to top attractions, restaurants, and shopping.

Please share one thing (or more) which you wish you had known before you moved in:

As of today, I have not encountered or experienced any surprises that I wish I had known about prior to moving in.

How has the building management responded to any problems or issues you have raised:

One of the standout features of living at Aston Place Birmingham is the excellent customer service provided by the friendly and professional staff. The management team goes above and beyond to ensure that residents feel valued and appreciated, taking care of any issues or concerns in a prompt and efficient manner.

Please tell us what you like and dislike about this area:

City center is easily accessible with shops and transports. The A38 main road is below and engins are loud in the tunnel.

Please share one thing (or more) which you wish you had known before you moved in:

Size of the freezer and the noise from the road outside

How has the building management responded to any problems or issues you have raised:

Very friendly and sort out the problems quickly and efficiently

Please tell us what you like and dislike about this area:

Aston Place is perfectly located for city living, it’s a 5 minute walk from Birmingham New Street and located in the middle of the city centre so everything you need is within a couple of minutes walk.

Please share one thing (or more) which you wish you had known before you moved in:

The viewings and moving in process is really clear and thorough so there aren’t really any surprises

How has the building management responded to any problems or issues you have raised:

Staff are always receptive and helpful if you come to them with a problem. In a hear and a half I’ve only had one problem and it was to do with my parking space being accidentally reallocated – they were apologetic and sorted it out with me then and there within 15 minutes.

Please tell us what you like and dislike about this area:

It is located in the city centre where all kinds of restaurants from German to Thailand and shops are all nearby. What’s more, China Town is only a 10 minutes walk from here which makes life full of fun and exciting things to explore. There is more than three bus stop nearby and the most important thing is that there are three train stations, especially for the new street station which only needs a 7 minutes walk. Above all, life is convenient here!

Please share one thing (or more) which you wish you had known before you moved in:

The take-out sometimes would miss out and do not know where is the main entrance of the building. They usually tend to meet me outside the Crown Plaza, but they now know where to go with the experience increase. Above all, nothing to worry about too much.

How has the building management responded to any problems or issues you have raised:

No matter whether by email or communication downstairs, the responses are always in less than one working day and with high quality.

Please tell us what you like and dislike about this area:

The local area is simply fantastic. Easy access to the entire City Centre – everything is just a short walk away. Convenient transport links with local buses and trams nearby, as well as Birmingham New Street station only a 5-10min walk away. Always a lot of footfall around the building, so I’ve always felt safe coming back, regardless of the time of day. Very minimal traffic noise despite being close to main roads.

Please share one thing (or more) which you wish you had known before you moved in:

Simply amazing team – everyone at Dandara Living really makes you feel like you’re part of a family! And it was, by far, the smoothest moving in process that I have ever experienced.

How has the building management responded to any problems or issues you have raised:

After moving in, I had a maintenance query regarding my front door, which was not lining up properly and so making it difficult to lock each morning. The repair team came to inspect the door the very same day, and then fixed it the next day without any issue! I’m very thankful for their quick service!

Please tell us what you like and dislike about this area:

It’s nice every thing is nearby the neighbors are nice and friendly you get along with everyone and it’s a friendly environment

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known to bring my own food because the food sucks in here

How has the building management responded to any problems or issues you have raised:

I didn’t raise any complaints or any requests so I don’t know

Please tell us what you like and dislike about this area:

All close and available around the area of the building . Beside the available services around the building and the green area.

Please share one thing (or more) which you wish you had known before you moved in:

The kindness staff and building services are amazing and satisfied

How has the building management responded to any problems or issues you have raised:

The good quality services, they always response directly in the next day or same day if available

Please tell us what you like and dislike about this area:

The range of local shops, restaurants, bars and open spaces is great – almost anything you could want is within easy reach. There are also good transport links, with regular buses and trains, and the nearest train station is a few minutes’ walk away. Living on the street is generally pleasant – parking availability is good, and noise from traffic and anti-social behaviour is minimal. Bin collections are regular, and the neighbourhood is nice and quiet. The only thing one could point out needing improvement is ventilation.

Please share one thing (or more) which you wish you had known before you moved in:

The city is in a rather damp environment so it is important to be aware of the risk of mould developing in the property. Checking for any signs of mould and take steps to prevent it from occurring, such as ventilation and dehumidifiers.

How has the building management responded to any problems or issues you have raised:

The building management has responded to issues I have raised in a professional manner.

Facilities: The building has all the facilities you would expect from a modern, high-end property. There is a gym, and other amenities onsite. The building also has a concierge service to help with any queries.

Building Management: The building management team especially Kishor and Naqqash are very helpful and responsive to any queries. They are also proactive in keeping the building in good condition and making sure that all tenants are happy. They have a good working relationship with the tenants and make sure that any issues are dealt with quickly and efficiently.

Property Management: The property management team are also very helpful and knowledgeable. They are always willing to help tenants with any queries or issues they may have. They are also proactive in keeping the building up to date and ensuring that it is well-maintained. They are also very proactive in making sure that any problems are dealt with quickly and efficiently.

Please tell us what you like and dislike about this area:

The range and quality of local shops, restaurants, bars, and open spaces is excellent. There is a good selection of grocery stores, coffee shops, and restaurants to choose from. The convenience and availability of transport links is also great. There are plenty of bus stops, train stations, and taxi services nearby. Parking availability is limited, but there is usually a spot on the street. Bin collections are reliable and usually on time. Anti-social behaviour and traffic noise are minimal. Overall, living on this street is pleasant and convenient.

Please share one thing (or more) which you wish you had known before you moved in:

1. Get to know your neighbors! A great way to learn more about the local area and get to know people is to introduce yourself to your neighbors. Many people are happy to share their knowledge about the area, and it can be a great way to make new friends.

2. Take advantage of local events and activities. Many neighborhoods host events throughout the year such as farmers’ markets, concert series, festivals, and more. Getting involved in these events is a great way to get to know the area and meet new people.

3. Ask questions. Don’t be afraid to ask questions if you’re curious about something. Your neighbors can be great resources for information and advice.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive to any issues that I have raised. They have quickly addressed my concerns and taken appropriate action to resolve the problem. They have also been very accommodating in allowing me to communicate my issues to them and in providing timely feedback.

Please tell us what you like and dislike about this area:

Aston Place is located in the center of Birmingham, very easy access to shops, restaurants, pubs and city life

Please share one thing (or more) which you wish you had known before you moved in:

Beautiful view from the center of the city, and the apartment is fit with everything you need for a comfortable daily life!

How has the building management responded to any problems or issues you have raised:

The property management is very kind and always available to promptly address all your needs

Please tell us what you like and dislike about this area:

This apartment is located at the city centre of Birmingham. High street , library, train station (New Street) and tram are within 15 minutes walking distance. Crowne Plaza Hotel and Holiday inn express are just next to the building. It’s convenient to have families or friends to visit me.

Please share one thing (or more) which you wish you had known before you moved in:

The office building is under demolish and will be rebuild to a building as high as Aston Place.

How has the building management responded to any problems or issues you have raised:

On Friday, I requested one more small freezer which is provided to resident free if required. It was delivered to me on next Tuesday.

Please tell us what you like and dislike about this area:

Everything is on your doorstep, parking underground and on street, close to Aston Expressway but noise limited, I’m on 13th floor and hear very little from outside.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure you check where the sun is throughout the day. The apartments with balconies facing the Crowne Plaza get the sun between 12pm and 8pm through the summer assuming you’re in the top half of the building. Some apartments do not get any sun at all, I.e. the ones facing the library or paradise.

How has the building management responded to any problems or issues you have raised:

A few small issues over the 30 months I’ve been here. Replaced defective equipment without hesitation and fixed issues in a timely manner.

Design of the building is stunning – lots of nice communal areas and you can even book out the club room free of charge as much as you like!

Please tell us what you like and dislike about this area:

Great area, right near Birmingham New Street station and the mailbox. Lots of restaurants and bars nearby too.

Please share one thing (or more) which you wish you had known before you moved in:

Gym is amazing! Lots of facilities plus an extra private room.

How has the building management responded to any problems or issues you have raised:

All maintenance issues are sorted swiftly! Concerige services are a 10/10 – every member of the team is so lovely and friendly!

Please tell us what you like and dislike about this area:

Everything is great. We love the staff, attention to details, customer service, events organized by the team.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really to mention. Great living with great services.

How has the building management responded to any problems or issues you have raised:

Management responded to any problems or issues immediately.

Please tell us what you like and dislike about this area:

Great location. The apartment is located in city centre, which is very convenience. It takes only 5 mins walk to restaurants, supermarket and the train station.

Please share one thing (or more) which you wish you had known before you moved in:

It is excellent and perfect! Nothing to complain!!!

How has the building management responded to any problems or issues you have raised:

Excellent! The staff are helpful and to solve the problem rapidly.

Please tell us what you like and dislike about this area:

very very short distance to the heart of cultural and leisure districts. just next to the grade a offices area so the streets around are clean and bright

Please share one thing (or more) which you wish you had known before you moved in:

it is good to live here if you don’t know driving.

How has the building management responded to any problems or issues you have raised:

when i have raised an issue, the team will quickly handle and solve

5

Facilities

4

Design

5

Location

5

Value

5

Management

Please tell us what you like and dislike about this area:

One of the best location in Birmingham City Centre, close to shops, restaurants, nightclubs etc.
If you need to use the public transport Aston Place is located close to train stations, public buses and easy access to motorway plus others places that you need to go in your daily tasks or something. Aston Place have their own garage space for the residents and visitors, 24hrs security and safe place to be.

Please share one thing (or more) which you wish you had known before you moved in:

Weekend noise, but it’s normal as we live in the City Center of Birmingham.

How has the building management responded to any problems or issues you have raised:

I have been living here for almost 3 years and all the time when I ask for something they contact me and the issue is sorted in the next 24hrs.

Please tell us what you like and dislike about this area:

Aston place is just a few minutes walk from new street and snow hill train stations, and also the library tram stop.
There are hundreds of restaurants and bars close by. Broad street, the Mailbox, Bullring and Chinatown are on the doorstep!!
Although Suffolk Street Queensway is right by the building, the windows and balcony doors are soundproof. Apart from the odd car revving at 2am occasionally, we’ve never had issues with traffic noise or other noise.

The area is very safe and 24/7 concierge adds that extra element of safety.

Please share one thing (or more) which you wish you had known before you moved in:

If you plan on having a pet at any point in the future, please request accommodation on a pet friendly floor.

How has the building management responded to any problems or issues you have raised:

Every time any minor problems are raised, building management will ensure they are addressed in under 24 hours, which is amazing really. I’ve never been left waiting for an issue to be resolved for over a couple of days.

The staff are amazing and really make this an awesome place to live. It feels like home

Please tell us what you like and dislike about this area:

The building in the best area , no noise ,next to the mailbox and the train station. There are different kind of restaurants

Please share one thing (or more) which you wish you had known before you moved in:

I’ve got what they’ve shown to me, and I’ll recommend to my friends

How has the building management responded to any problems or issues you have raised:

There is a phone in each flat for helping, they solve any problem as soon as possible

This was my first every experience living alone and I must say i feel super safe. The location is ideal in the centre with everything within a walking a distance and grocery stores nearby.

Mantainence is quickly resolved where Paul who looks after this is super effecient.

One more plus: aston organises events for tenants because of which I ended up making so many friends!

For those who are confused – dont be! Aston is the place to be 🙂

Please tell us what you like and dislike about this area:

Absolutely the best!

Everything from looking the apartment to actually living it now has been a superb experience.

My experience started with Naqqash who showed me the apartment very professionally and answered all the queries.

I then met Kishore who is the owner and was super friendly and made me feel welcomed.

Please share one thing (or more) which you wish you had known before you moved in:

I knew everything as the team made sure I was informed of all

How has the building management responded to any problems or issues you have raised:

Without any followups, resolved right away! Very responsible staff

Please tell us what you like and dislike about this area:

Dandara is very close to restaurants, bars, coffee shops and entertainment plus area is very secured.

Please share one thing (or more) which you wish you had known before you moved in:

All big furniture are included like couch, bed, table and chairs and drawers so you don’t need to buy big furniture when you move in.

How has the building management responded to any problems or issues you have raised:

Staff are quick to respond and very considerate with tenant needs.

Please tell us what you like and dislike about this area:

Aston Place is close to the busiest street of Birmingham, but it situates at the quiet and safe area.

Please share one thing (or more) which you wish you had known before you moved in:

The colour of the bathroom’s floor is white, we have to spend extra time to take care it.

How has the building management responded to any problems or issues you have raised:

I found a problem with the chair, and reported it. The building management replaced another one for me very soon.

Please tell us what you like and dislike about this area:

Central location only 5 minutes walk from New Street station and all the city centre amenities. For such a central location the flats are very quiet.

Please share one thing (or more) which you wish you had known before you moved in:

Parking isn’t in the building itself, but in a separate car park next door which is less secure

How has the building management responded to any problems or issues you have raised:

Yes, they are always very prompt in their response to maintenance issues