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Located on Suffolk Queensway in central Birmingham, Aston Place is less than 0.1 miles from The Mailbox and wide range of bars, restaurants and cafes around the canal area. Offering a choice of studio, one and two bedroom apartments, residents benefit from a free gym with fitness classes, resident lounge and co-working facilities and bookable dining room. The onsite team organises a popular calendar of social events and car parking is also available. As well as this, the development is just five minutes from Birmingham New Street Station and less than 10 minute’s walk from The Bullring and Grand Central shopping district.
Aston Place, B1 Reviews
Write a Review Upload PhotosGreat building but building management needs improvement
Great modern design and great facilities like a gym. However I have been disappointed by building management as it has taken days for building management to come and sort out issues I’ve had in my apartment and any enquiries I have sent to customer services/reception have taken days to get a reply to. In some instances I’ve had to chase them up too.
Please tell us what you like and dislike about this area:
Amazing location, very close to everything you would need for essentials and entertainment. Only a 5 minute walk from New Street Station.
Please share one thing (or more) which you wish you had known before you moved in:
Building is nice and cool in summer, even when really hot I didn’t have to resort to putting on a fan or a portable air con unit I had brought with me from my last place, however it can get very cold in Winter, I haven’t found the radiators to be very effective at warming the apartment.
How has the building management responded to any problems or issues you have raised:
Issues get fixed but take too long to get resolved.
Manager Response
Thank you very much for your feedback – I’m very pleased to read that you’re happy with your apartment and the location, but sorry to read that you’ve been disappointed by our customer service, as this is something we take very seriously. I am based at Aston Place Monday to Friday so please feel free to contact me directly and I will be happy to discuss this with you.
Mostly good.
Facilities is great with great location. near to the New Street Station and the central of Birmingham. Also near to the Birmingham Library. Can reach Sainsbury Local in 5 min.it will be quiet at night even Aston Place located in the quite center in Birmingham.
Please tell us what you like and dislike about this area:
it will be better if we can have windows or floor drain in the bathroom. parking is also great. well gym.
Please share one thing (or more) which you wish you had known before you moved in:
There are only two elevators for the apartment which is in 22 floors.
How has the building management responded to any problems or issues you have raised:
Quite efficient, but not always at the first time. Might need to talk to reception for more than 1 time.
Home in the heart of Birmingham
The on site gym is well maintained and the management take the initiative to host many events which cater to everyone’s interests. However breakfast Fridays are easily my favourite! The common areas of the housing and neat and tidy. The staff is always very friendly and eager to help. You get a sense of community in the building and the staff go the extra mile to ensure that you feel comfortable.
Please tell us what you like and dislike about this area:
Close to the high street. 5 mins walk away from grocery store and the train station. Quiet area and relatively safe
Please share one thing (or more) which you wish you had known before you moved in:
In a pleasant surprise, I wish I had known about the various events at the building, I would’ve secured my tenancy sooner!
How has the building management responded to any problems or issues you have raised:
A prompt response to solve issues with a formal process to ensure the complaint has been dealt with
Perfect location!
The building is kept in great condition. The staff, including Paul, Abs, Bash, Kishor, and others, are always ready to assist us. It’s a pleasant place to live and make new friends. They also organize events during the month, which adds to the enjoyment.
Please tell us what you like and dislike about this area:
The building is in a fantastic location. You can easily walk to the main train and bus stations. There are many restaurants and stores in the vicinity.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known which direction the sunlight hits, as my apartment is quite chilly.
How has the building management responded to any problems or issues you have raised:
The building management responded in a timely manner.
Manager Response
Hello Thais, I’m very pleased to hear that you’re enjoying life at Aston Place and thank you very much for the kind feedback on the team as everyone takes a great deal of pride in making sure residents enjoy their time here. We really value your feedback thank you!
An almost great development stuck in the limbo of change.
The development when i first moved in was satisfactory however as time has progressed it has stayed the same and not progressed with time. The facilities in the club room drastically need improving, to help integrate others and to ease the well being of residents. I would recommend some cool down facilities, recreational such as a games console for all to use (xbox or ps5) to liven the mood of the place. The area could also do with a vending machine for small produce either in the club room or outside and a toaster of similar branding to the kettle in the club room kitchen. The building management has generally been good however they need to adapt a policy to match or better the competition. this would improve the overall feel at this development. Kishor has been a good help but needs to move with change to match the other developments around. The front desk team has always been excellent a personal mention to Abdul Naqqash. The maintenance team has always been prompt and efficient in their response to an issue. Hussain has been an extra help and extremely thorough in his work and will not leave until it is perfect. overall the development is good but needs changes to push it to great.
Please tell us what you like and dislike about this area:
nothing excellent area. good shops and transport links. working areas and links to the facilities are excellent.
Please share one thing (or more) which you wish you had known before you moved in:
Air con, the climate is changing and the well insulated apartments gets extremely humid.
How has the building management responded to any problems or issues you have raised:
quick and prompt. dealt with properly and with extra care.
Manager Response
Thank you for your thoughts on improvements we can make which we take on board and will share with our senior management team. I’m really pleased to hear that the team has been so helpful and they’ll be very pleased to receive this feedback.
Dandara Living – Aston Place… The place to be!
Aston Place is very new and modern inside, the apartments all have a great layout, furnished nicely inside.
One great benefit to living in Aston Place is the gym included on the lower ground floor which I make great use of and has really saved me from having to get a gym membership elsewhere. The gym is what you would expect, it’s quite small but does have most of the facilities/equipment that you would need. I will say it’s lacking some of the basic machines you might find at other gyms and some of the cardio equipment seems to be broken sometimes but overall it is a great little gym and definitely a plus to living in Aston Place.
The staff working in Aston Place are all very friendly and approachable, Paul in particular is extremely helpful with any issue you may have and it’s always great to be greeted with a friendly face when entering the building. We are very happy with the staff and the community within Aston Place and would recommend this to anyone.
I have noticed there are some aspects of the building which have not yet been completed such as some of the staircases to some floors, as some staircases are not carpeted.
Overall the building and apartments are in good condition and quite clean, when we moved into our first apartment here on a different floor it was in perfect condition. The second apartment we moved into was already lived in so we did expect a little bit of wear and tear, however we noticed the washing machine had a slight smell which was hard to get rid of and the bathrooms could have been cleaner.
Please tell us what you like and dislike about this area:
Living in Aston Place is very central, you are close to New St station and the Bullring etc, so it is a great location especially since both of us work in the city centre.
Our closest supermarkets are Tesco in the Mailbox and a small Sainsbury’s which aren’t the best in terms of selection so we get our groceries delivered which we have no issue with.
Since Aston Place is so central, you will have easy access to all the nightlife in Birmingham city centre, such a short walk to Broad Street as well as Arcadian, Chinese quarter etc.
Please share one thing (or more) which you wish you had known before you moved in:
Aston Place is a great place for professionals to reside, the building is quite quiet and even in the evenings and on the weekends there is not much noise. However if you do tend to play music in the evenings you may get a complaint from a neighbour.
How has the building management responded to any problems or issues you have raised:
We have raised some problems we have had when we first moved in and these were eventually dealt with.
Manager Response
Angela, we really appreciate your feedback and review – thank you! I’m really pleased to hear that you’ve been making the most of the gym, and appreciate your patience with the cardio equipment, which our servicing partner is working on. I hope you’ll continue to be very happy at Aston Place, and please don’t hesitate to let any member of the team know if you have any problems – we’re here to help.
Dandara Living Birmingham
Is a very good and beautiful building. The apartments could have a bigger fridge but apart from that is very nice, new and fresh designs. It has good areas of enjoyment, easy access through the building. The apartments are very nice and spacious. I am happy with my apartment overall
Please tell us what you like and dislike about this area:
Is a good area to live but it should have own building parking that is not to be paid. Apart from that is good.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing come to mind. When I came to view, all information was given to me, I had a look to the apartment and everything. I was only not shown the other building facilities before I moved but that’s minor.
How has the building management responded to any problems or issues you have raised:
Always respond quickly and helps immediately when needed
Manager Response
Hello Angela. Thank you for sharing your feedback and leaving us a review. If there’s every anything we can do to help, please just let us know and I hope you’ll be very happy here at Aston Place.
Aston Place Review
The property management is very good with excellent staff 24/7. The facilities are good, especially the gym. The finish in the flats could be a slightly higher standard. Good parking facilities and good bin storage. There is only 2 lifts which can be an issue
Please tell us what you like and dislike about this area:
City center is easily accessible with shops and transports. The A38 main road is below and engins are loud in the tunnel.
Please share one thing (or more) which you wish you had known before you moved in:
Size of the freezer and the noise from the road outside
How has the building management responded to any problems or issues you have raised:
Very friendly and sort out the problems quickly and efficiently
Manager Response
Hi James, thank you for your review and 5-star rating, we really appreciate it. Thank you also for your comments regarding the freezer, lift availability and road noise, these have been passed on to our senior team. If there is anything else we can help you with, please let us know.
Fabulous Experience
Good experience with all the available facilities and especially the staff and managerial .
Beside the available services in the building and the cleaning rate is really high.
The design need to be developed in new building as the flat sizes are really small
Please tell us what you like and dislike about this area:
All close and available around the area of the building . Beside the available services around the building and the green area.
Please share one thing (or more) which you wish you had known before you moved in:
The kindness staff and building services are amazing and satisfied
How has the building management responded to any problems or issues you have raised:
The good quality services, they always response directly in the next day or same day if available
Manager Response
Hi there, thank you for your review and 5-star rating, we really appreciate it. If there is anything else we can help you with, please let us know.
Noise problem
Just wondering why do not have the heater in the bathroom. And the noises
And I at the end still need to got a bigger fridge instead of the apartment one
The internet photos are same with the apartment size.
The design is good. Building management is good
Please tell us what you like and dislike about this area:
I care the traffic noise like it’s 24/7.
I think the hsbc bank area is quiet and clean.
But I heard many people said they got stole their bike even under the apartment lock
Please share one thing (or more) which you wish you had known before you moved in:
The lobby should be have more privacy. And I feel a little crowd sometimes
How has the building management responded to any problems or issues you have raised:
Quick and good. Don’t know what to comment like just moved here for 1 month
Manager Response
Hello Soph,
Thank you for taking the time to leave us a review. We’re very grateful for your comments and will take all of your feedback into consideration. If there’s anything further we can do to improve things please just let us know.
Best wishes
Resident photos
Facilities
24 Hours
Balcony
Central
Coworking
Concierge
Gym
Lounge
Onsite Maintenance
Parcel Lockers
Pet Friendly
Private Dining
Resident Events
WiFi Included
