Located on Suffolk Queensway in central Birmingham, Aston Place is less than 0.1 miles from The Mailbox and wide range of bars, restaurants and cafes around the canal area. Offering a choice of studio, one and two bedroom apartments, residents benefit from a free gym with fitness classes, resident lounge and co-working facilities and bookable dining room. The onsite team organises a popular calendar of social events and car parking is also available. As well as this, the development is just five minutes from Birmingham New Street Station and less than 10 minute’s walk from The Bullring and Grand Central shopping district.
Our main complaint was how Dandara managed our deposit and contract.
The advert for the apartment with tenancies for 6months up to 3 years.
A few days before moving we visited the apartment which was lovely and went to sign the contract. We were advised the minimum contract was 12 months, we had no choice but to sign as we were about to be homeless.
We complained and the company agreed we could leave early at 6 months provided Dandara found an alternative tenant, which they did.
Once we left the checkout was completed and it was agreed the apartment was in excellent condition.
We have just today received our deposit some 25 days after vacating and numerous requests for our money to be refunded.
The complex is large and is over 2 buildings with and adjoining internal bridge
Unfortunately it only had 2 lifts which were often busy and led to long waits which was exacerbated when the 1 lift was out of use before Christmas for several days.
Please tell us what you like and dislike about this area:
The location was excellent within a few minute walks to all Birminghams restaurants, bars, shops and public transport.
There is no parking on site you have to use the adjoining car park which is an additional £100 per month. The car park is clean and very secure.
The bins are on the ground floor which means tenants have to take their rubbish in the lift and carry it along the corridors, this led to spillages in both the lifts and corridors.
Please share one thing (or more) which you wish you had known before you moved in:
The correct lease periods
How has the building management responded to any problems or issues you have raised:
Yes they changed the damaged hob quickly and responded to requests via the electric system
There are always staff on-site that you can contact if needed