Altitude at Phoenix, LS9

Please tell us about the good and bad aspects of living in your local area:

Very close to town centre, train centre, bus station etc . Easy to get anywhere and close to a main road to can drive.

How has the building management responded to any problems or issues you have raised:

Quickly and swiftly and happily. When I get furniture delivered and I’m not going to be in, the management is always happy to let them in for me, etc they’re always happy to help

Please share one thing (or more) which you wish you had known before you moved in:

How loud the trains are, and how to work some of the appliances for example the water heater

Please tell us about the good and bad aspects of living in your local area:

There are a lot of local shops, bars and restaurants in the local area. Everything is quite close which is very ideal. The only thing which would make it better is extra parking since there isn’t much in the area.

How has the building management responded to any problems or issues you have raised:

They respond right away and get it sorted as soon as possible.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was known beforehand. Tours around the building were given and all information was provided there and then. If not it was emailed straight to you.

Please tell us about the good and bad aspects of living in your local area:

The area around Phoenix is really convenient — there are lots of shops, cafes and supermarkets within walking distance, which makes daily life super easy. It’s also close to the city centre and transport links, so getting around Leeds is no problem at all. The neighbourhood feels safe and quiet most of the time, and I rarely notice any major noise or issues. It’s a great spot for students or young professionals who want things nearby without being right in the middle of the city’s busiest streets.

How has the building management responded to any problems or issues you have raised:

Whenever I’ve had a question or small issue, the management team responds quickly and politely. They actually listen and make sure things get sorted, which makes a big difference compared to other places I’ve lived.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how quickly the good apartments here get taken — if you’re thinking about moving in, definitely book early. Also, the building is super secure, which is great, but it can take a bit to get used to all the fob access points!

Please tell us about the good and bad aspects of living in your local area:

Honestly, it's amazing, you're all of 10 minutes from the city centre, so there is always something going on. I love that there are little cafes and bars just around the corner too, shout out Maude Coffee! The bus station being nearby is great, as well as the train station, only 15/20 mins away. There is very little noise considering the area, only a little traffic noise, but you can't hear this with the windows closed, so fine by me! One gripe I do have is the price of parking. I appreciate it's the city centre, but I'm paying for private parking just round the corner, literally a 1-minute walk away, and it's £80 a month. It's a shame, as the underground parking is convenient, but far too expensive for what it is.

How has the building management responded to any problems or issues you have raised:

Very well, always been attentive and followed up on requests promptly. Cannot fault them.

Please share one thing (or more) which you wish you had known before you moved in:

That the sense of community is so strong. I didn't realise till we moved in, but everyone is so nice, and the resident events are a blast. Also that the parking is not included in the rent, the Rightmove application made it look like this. This is more right moves fault, though, in fairness.

Please tell us about the good and bad aspects of living in your local area:

Being just a quick 15-minute walk to the city centre is perfect for me as I walk everywhere and as you can imagine all of the shops you really need are located within a very reasonable walking distance. There does tend to be some anti-social behaviour, however, to the extent that is to be expected in a major city (typical homeless, drugs, anti-social teens that you find everywhere). It is very noisy when the windows are open but the windows are really good and do block out majority of any noise, including the trains + ambulances nearby, though you can still hear things if it’s quiet inside (10th floor for reference). One thing I would say is that when it is windy, the whistling/howling sound can get extremely loud at the front door (presumably as other residents have the windows open, I am unsure) but it definitely gets annoying. In regards to other residents I cannot hear my neighbours unless either them or I am in the actual corridor of the floor itself, however from time to time you can hear people above walking around but not too often.

How has the building management responded to any problems or issues you have raised:

Quick to note down problems, with reasonable time-frame solutions/fixes.

Please share one thing (or more) which you wish you had known before you moved in:

Despite large wardrobe sizing, the beds offer no storage space, which would've been great. It may just be me but the first couple of days were felt stuffy due to significant dust (bring a duster). It was also confusing when trying to connect devices that require a password to the resident internet, e.g TV or Alexa, and you must use their MAC addresses. A positive thing is that the washer/dryer (at-least so far) is not nearly as bad as everyone seems to think/make out, can do a full load in just over 3 hours (rarely do have to do a second dry cycle if there are a lot of thick items).