Alphabet, NW6

35th

Ranked 35th out of 39 in Borough of Brent

By Higgins Homes PLC

3.42

(6 reviews)

Poor transparency

This development has a low number of verified resident reviews written in the last 12 months.

Facilities

  • Balcony

  • Bike storage

  • Communal gardens

  • Company logo for Higgins Homes PLC

Latest Reviews

3.42

6 total reviews

Stats

Overall

3.67

Facilities

2.67

Design

3.83

Location

3.67

Value

3.67

Management

2.00

Viewing 1-5 out of 6
Good value for money

MD (Owner)

Verified Resident

Oct 2023

Please tell us about the good and bad aspects of living in your local area:

Decent range of amenities near by and good access to public transportation. Paddington recreation ground nearby is a jewel

Please share one thing (or more) which you wish you had known before you moved in:

Poor quality of paint on the walls. No dimmable lights in the living room.

What is the best feature of your home:

Kitchen space, design and inbuilt devices, balcony, storage space

3

Facilities

4

Design

4

Location

4

Value

1

Management

Manager response

Thank you for taking the time to leave a review. Your feedback is instrumental in our ongoing efforts to enhance customer satisfaction. If you ever encounter any property management issues that leave you dissatisfied, please do not hesitate to reach out to your managing agents.

Posted by

Faye Cogman, Sales & Marketing

Nov 2023


Quality apartments on the doorstep of a great neighbourhood

Dimitris T (Owner)

Verified Resident

Oct 2023

Please tell us about the good and bad aspects of living in your local area:

Maida Vale being close is an excellent plus for amenities and green spaces. Not very close to a tube station but decent bus links. A fair compromise for the price point.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing major as I was living nearby and reviewed the property in detail (with the help of Higgins’ sales team)

What is the best feature of your home:

Good appliances and a well functioning underfloor heating. The bathroom and kitchen finishes also give it the flat something extra over vs a standard ‘mass developer’ feel.

4

Facilities

5

Design

3

Location

4

Value

3

Management

Manager response

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about positive experience with Higgins Homes. Your kind words are truly appreciated, and they motivate us to continue delivering the best for our purchasers.

Posted by

Chris J, Head of New Homes

Oct 2023


Tenant

Stephanie A (Tenant)

Verified Resident

Oct 2023

Please tell us about the good and bad aspects of living in your local area:

It’s a pleasant area to live in, I haven’t had any issues so far. its also close to shops and transport.

Please share one thing (or more) which you wish you had known before you moved in:

They are rude, often unprofessional and not always helpful.

What is the best feature of your home:

Expected the rooms to be a lot smaller but it’s surprisingly spacious. Quite a decent sized apartment.

4

Facilities

4

Design

4

Location

4

Value

2

Management

Manager response

Thank you for your recent review, your feedback is important to us.

Posted by

Faye Cogman, Sales & Marketing

Nov 2023


Could have been done much better

M (Owner)

Verified Resident

Mar 2023

Please tell us about the good and bad aspects of living in your local area:

The location of the development is relatively good, transport links are not too far. The lack of any parking for residents is a downside

How has the building management responded to any problems or issues you have raised:

I haven’t issued any problem to the building management, all problems were the developer’s fault

Please share one thing (or more) which you wish you had known before you moved in:

That every small corner should have been checked for defects

2

Facilities

3

Design

4

Location

4

Value

1

Management

Manager response

Thank you for taking time to review your experience with Higgins Homes and sharing your feedback on the design and specification of your home at Alphabet We are dismayed to hear of your disappointment with the quality of your new home and frustration at the service level you have received since moving into your new home. We always take such comments seriously with the aim of improving these aspects of our homes going forward and have shared your comments with our Build and After Sales Teams for their particular consideration. Thank you once again for taking time to complete the review.

Posted by

Amanda Dixon, Sales Coordinator

Mar 2023


The development looks good overall,

Renato S (Owner)

Verified Resident

Feb 2023

Please tell us about the good and bad aspects of living in your local area:

The area is fine, we hope it will keep improving over time. We are having problems with the bin collection and amount of trash that accumulates. Around our building the street is quite dirty, the council is not cleaning enough compared to Westminster where we used to live.

How has the building management responded to any problems or issues you have raised:

Quite responsive for every query, but not always resolved at the first attempt.

Please share one thing (or more) which you wish you had known before you moved in:

That you can’t switch off the internal air system in the flat, is quite annoying

2

Facilities

4

Design

3

Location

4

Value

3

Management

Manager response

Thank you so much for taking the time to leave us feedback on your experience with Higgins Homes. We strive to improve our developments going forward, so your comments regarding building design will be shared with the Technical Teams and Architects for consideration at the planning stage in the future. We would welcome any further comments on this aspect which can be submitted to our mailbox at info@higginshomes.co.uk .

Posted by

Amanda Dixon, Sales Coordinator

Mar 2023

Review image for review 79c1884e-823b-491e-a8cd-726e14d8295f

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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Alphabet, NW6

35th

Ranked 35th out of 39 in Borough of Brent

More developments by Higgins Homes PLC