Acton Works, NW10

By
Network Homes
Ranked 9th out of 31 in Borough of Brent
3.89 (20 reviews) 3.89 (20 reviews)
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This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

3.70
Facilities
4.35
Design
4.10
Location
3.95
Value
2.75
Management

Excellent

25%

Very Good

50%

Average

25%

Disappointing

0%

Very Poor

0%

Acton Works by Network Homes sits in Park Royal. Last remaining two bedroom apartments available as Shared Ownership. Residents benefit from communal and rooftop gardens at Acton Works. Additionally, there is cycle storage on site. Located within walking distance of Harlesden, North Acton and Park Royal Underground Stations, Acton Works benefits from transport between Zone 2 to the Central and Piccadilly lines. Furthermore, Acton Works is a pet friendly development. Also, some apartments have an allocated car parking space.

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Acton Works, NW10 Available Properties
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For sale
To rent
£430,000
Two Bed Apartment
2 Bed
2 Bath
833 sq ft
Network Homes
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Acton Works, NW10 Reviews

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Showing 15 reviews
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Great development and straight forward process!! Would recommend.

Verified Resident
Verified Resident
Review Date May 2022

Great development and straight forward process!! Would recommend. Very Close to good tube stations so you can get to central London in under 20 minutes. Very spacious flats with large balconies and two rooftop terraces with great views. Also good shops around the area.

Please tell us what you like and dislike about this area:

Great development and straight forward process!! Would recommend.

Please share one thing (or more) which you wish you had known before you moved in:

None

How has the building management responded to any problems or issues you have raised:

Yes, very promptly. Although I have not had any issues so far just some queries.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Building management is ridiculous

Verified Resident
Verified Resident
Review Date Dec 2022

Building management is ridiculous. They dont pick up the phone, they dont respond to emails and after weeks when they do, they arrange for e.g. for a plumber to come, they never show up, you have to spend another hour on the phone, then they send somebody else and when arrives tehy realise that instead for eg plumber you need ventliation expert and you have to strat all the procedure from scracth. The above viscious cycle has been repeated all the times I need a repair

Please tell us what you like and dislike about this area:

ASDA is 24h and great for groceries. SpiceShack good for a quick burger. There is lack of everything else.

Please share one thing (or more) which you wish you had known before you moved in:

To which extent is the lack of support from building management

How has the building management responded to any problems or issues you have raised:

Building management is ridiculous. They dont pick up the phone, they dont respond to emails and after weeks when they do, they arrange for e.g. for a plumber to come, they never show up, you have to spend another hour on the phone etc etc

3
Facilities
4
Design
3
Location
4
Value
1
Management
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Pleasant and homely

Verified Resident
Verified Resident
Review Date Dec 2022

I love my apartment. It is very sizeable for London. The plaster board needs painting and however one would most probably want to redecorate anyway. The fittings are pleasant. The balcony space is great for summer. The lift does break down often so probably not great for children. The management does respond to fix as quick as the can.
The development is pet friendly. People do sometimes disrespect the bin area and sometimes people gain entry to the foyer. This is nothing unusual for London. I would have preferred a concierge however we have an excellent residents group.

Please tell us what you like and dislike about this area:

There are difficulties as one would expect in London with litter and anti social behaviour. However it is a safe area as there is so much cctv around the property. Long term parking is a difficulty. The area is very well located for central London due to so much public transport. The council is responsive. The bins are emptied regularly.

Please share one thing (or more) which you wish you had known before you moved in:

The shisha bar near by with its late night activities.

How has the building management responded to any problems or issues you have raised:

Yes after care was excellent. The service for the satellite dish is poor. The dish needs resetting regularly and the service response is poor.

4
Facilities
5
Design
4
Location
3
Value
3
Management
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Lovely building and place to live, with a need for more attention from Management

Verified Resident
Verified Resident
Review Date Jun 2022

Acton Works is a really nice building with great thought put into the size and space of the flats. Lots of storage, nice sized kitchens and nice features. The two balcony terraces are a nice touch.

Public areas of the building aren’t always the cleanest. Outside the building suffers from some anti-social behaviour and littering of people who park out front.

Network Homes seems a bit slow to act on lift maintenance and some broken doors. Front doors open and close too slow which doesn’t seem safe if someone random just followed you in

Please tell us what you like and dislike about this area:

Convenient location with plenty of options for transport nearby. The area is industrial. Lots of old warehouses nearby, which is cool if you like that sort of thing, but maybe not everyone’s cup of tea. Big ASDA shop nearby, and not too far from Westfield and Ealing Broadway which offer lots of shopping

Please share one thing (or more) which you wish you had known before you moved in:

That heating was top up and that we can’t choose our own supplier

How has the building management responded to any problems or issues you have raised:

I personally haven’t raised any problems as of yet

4
Facilities
5
Design
4
Location
4
Value
3
Management
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very happy with it so far

Verified Resident
Verified Resident
Review Date May 2022

Really nice building and design, very happy with it so far. Friendly building management. The process has been pretty smooth and we were especially happy with mortgage broker recommendation.
The flat is a lot bigger than other flats we saw in the area and at a good price.

Please tell us what you like and dislike about this area:

Beautiful big flat, really nicely designed. Great, convenient area

Please share one thing (or more) which you wish you had known before you moved in:

That the hot water and heating is on a top up meter

How has the building management responded to any problems or issues you have raised:

So far no issues raised so it’s impossible to say at the moment

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Acton works management needs work

Verified Resident
Verified Resident
Review Date May 2022

Location is fine for me, however the building management and property management is not good enough. The heating and hot water is okay as you go which isn’t negotiable. Especially with the flexibility in market we should have options to be able to change providers.

Please tell us what you like and dislike about this area:

The building is hardly cleaned, engagement with the team isn’t great and they increase the rent and service charge.

Please share one thing (or more) which you wish you had known before you moved in:

The ability to change heating and hot water providers which is pay as you go. This was never revealed until after.

How has the building management responded to any problems or issues you have raised:

They are very good with plumbing works, however the general cleaning of the property needs work

2
Facilities
5
Design
4
Location
5
Value
1
Management
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the building is very nicely designed, being the only tall building in the immediate area results in very good views

Verified Resident
Verified Resident
Review Date May 2022

In my opinion the building is very nicely designed, being the only tall building in the immediate area results in very good views, the garden spaces are also well thought out. Security is tight, can’t complain there.

Building management and maintenance is lack lustre, the gardens have lots of weeds growing resulting in the main plants dying, doesn’t seem to be watered. Cleaning is very infrequent despite it being promised weekly. That being said, the aftercare team are quick to resolve critical issues with the building.

Please tell us what you like and dislike about this area:

Lacking in a range of shops, there is not much nearby unless you can drive 10 mins, not too many good restaurants around but the transport links to central London are very good. Parking is also very scarce but it is cheap in comparison to the hospital. Anti-social behaviour in the evenings thurs-sun is quite a drawback, lots of litter left in the morning including canisters, McDonald’s bags, vomit occasionally and alcohol bottles. Traffic noise I barely here from my flat.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to share here – keep chasing after any issues you have to get a quicker response.

How has the building management responded to any problems or issues you have raised:

Critical issues were resolved really quickly and the aftercare team are happy to help. Other issues with regards to general maintenance like cleaning seem to overlooked.

5
Facilities
5
Design
4
Location
5
Value
2
Management
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I am loving the design of this development

Verified Resident
Verified Resident
Review Date May 2022

I am loving the design of this development the different aspects of each building are nice. The building management have been really helpful, getting things fixed when they are broken really quickly/ querying anything has a quick response. Property management is also good.

Please tell us what you like and dislike about this area:

I am loving living in this are. It has really convenient transport link, an Asda right across the street etc. I love it

Please share one thing (or more) which you wish you had known before you moved in:

The facct that we have an unchangeable gas utility. And no individual boilers to negotiate individual gas tariffs.

How has the building management responded to any problems or issues you have raised:

The building management have responded to any issues that I have had very quickly and efficiently

5
Facilities
5
Design
3
Location
5
Value
4
Management
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Great design (Interior floor plan and exterior design. BAD ! building management

Verified Resident
Verified Resident
Review Date May 2022

Love the off street terrace areas, great security (Intercom doors with camera’s). Love the big rooms

I am not happy with the building maintenance. Cleaning of the buildings interior and exterior is not being done yet our service charge has gone up within six-months of us moving in.
Network Homes are quick to blame current residents breaking automatic door (evidence was sales assistant watching tenant holding door open) but I have noticed sales assistant herself pushing the automatic door open as it was about to close. Yet we get penalised (I thought cameras were there for security/evidence)

It seems you can report faults but nothing gets done and falls on deaf ears.

I have a problem with my sink plug. They sent someone around to have a look and all he did was put WD40 around the rim and said that would fix the problem.
YEAH !!!!! that hasn’t worked.

Please tell us what you like and dislike about this area:

Good:
– Close to transport (Buses stops & Train Stations)
– Close to supermarket
– Off street parking

Bad:
– Busy main road
– Anti-social behaviour from Shisha lounge across the road. Leaving rubbish all over street.
– Bin men have broken the bin room return arms and have not been fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Not given a full price list of all the properties that were available within the building at the time of enquiring

How has the building management responded to any problems or issues you have raised:

Fobbed off and not listened to regarding cleaning of building.

4
Facilities
5
Design
4
Location
4
Value
1
Management
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Living and Working in Acton Works

Verified Resident
Verified Resident
Review Date May 2022

The design looks reasonably attractive with low level blocks and the taller tower. No major development nearby and light industrial surroundings and major hospital which includes GP Practice. Internal design modern and security conscious. Targeted as Social Housing and Shared Ownership. Not yet fully occupied but obvious interest shown. As newly resident too early to assess competence of Local Authority functions but would expect Network Homes support if major issues. Biggest problem to date is nuisance from nearby late night large scale eateries whereby parking occurs on all pavement and litter caused. The landscaping is sympathetic. The signage from Agents is unduly negative. Whilst it plans to keep order the tone could be revised Overall an exciting place to live in an area resourced with major supermarket, many takeaway foods and also cafes. Good bus links and many stations less than one mile distant.

Please tell us what you like and dislike about this area:

Plentiful restaurant. Problem late night bar customers park all pavements. All amenity signage negative Long way to access bin store – design fault will encourage antisocial actions. Good security level for each floor

Please share one thing (or more) which you wish you had known before you moved in:

No realization beforehand of low scale litter nuisance Needs communal response Uber etc don’t recognize postcodes

How has the building management responded to any problems or issues you have raised:

Did arrange after care visit to remedy incorrectly set ventilation

3
Facilities
4
Design
3
Location
4
Value
3
Management
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Horrible management company

Verified Resident
Verified Resident
Review Date May 2022

Network Homes is really terrible, no snagging for some things, speaking with leasehold is impossible and the gas prices are ridiculous considering that we are in shared ownership so this should be AFFORDABLE firstly and all the residents feel like NH is taking advantage of the fact that we cannot switch suppliers and we are forced to stick with it.
Really terrible, this is to be reported to a solicitor or even to the TV/media.

Please tell us what you like and dislike about this area:

It’s a new area very industrial and a bit far away from everything but this is now hopefully there is a big upside in terms of investment/area development here.

Please share one thing (or more) which you wish you had known before you moved in:

-no snagging
-gas prices
-terrible internal organisation of the management company

How has the building management responded to any problems or issues you have raised:

No they didn’t.
I am still waiting for some answers.

3
Facilities
3
Design
3
Location
3
Value
1
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of Acton Works, NW10

Facilities

Balcony

Balcony

Bike Parking

Bike Parking

Communal Gardens

Communal Gardens

Roof Terrace

Roof Terrace

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Number of developments 27

3.82

Average rating based on 225 reviews

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