Charter Place, TW3

Please tell us about the good and bad aspects of living in your local area:

I am happy choosing charter place, great location, very good management which responds on time, great facilities like gym and lounge that allows 24/7. Everything is accessible from restaurants, shops, high street, bus station, underground tube station.

How has the building management responded to any problems or issues you have raised:

Al-Karim and Sorin Management team was very helpful they solved my problem within hours.

Please share one thing (or more) which you wish you had known before you moved in:

The location is perfect and always quiet inside the flat but so close to everything including shops and grocery stores.

Please tell us about the good and bad aspects of living in your local area:

Close to shops, can’t hear traffic so much. No anti-social behaviour. Very close to the underground station

How has the building management responded to any problems or issues you have raised:

They have responded very well and are quick to resolve the issue

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the shortcut to the underground station sooner

Please tell us about the good and bad aspects of living in your local area:

Living in Charter place has been great. The facility is just about three minutes walk to the train station. The bus station is right beside the facility with a bus stop exactly at the front of the buildings. There are lots of stores like Primark, KFC, Cinema, Sports Direct and other local food stores within 5 minutes walking distance. It’s a great place to live .

How has the building management responded to any problems or issues you have raised:

Response to issues has been very fast. I lodge a repair request and it was attended in less than 6 working hours.

Please share one thing (or more) which you wish you had known before you moved in:

Can’t think of any at the moment. But I love the facility.

Please tell us about the good and bad aspects of living in your local area:

Hounslow East offers excellent transport links, including quick access to Heathrow Airport and central London via the Piccadilly Line. The area is culturally diverse, with a variety of international cuisines and community events. It also has nearby green spaces like Lampton Park, ideal for leisure and relaxation.

How has the building management responded to any problems or issues you have raised:

The building management has been prompt and professional in addressing any issues raised. Maintenance requests are usually handled efficiently, with good communication throughout the process. Overall, their responsiveness contributes to a positive living experience.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how limited the parking options are for residents and guests.

Please tell us about the good and bad aspects of living in your local area:

Hounslow East offers excellent transport links, with easy access to the Piccadilly Line and Heathrow Airport. The area is rich in cultural diversity, reflected in its variety of shops, restaurants, and community events. It also features nearby green spaces like Lampton Park, providing a pleasant environment for families and relaxation.

How has the building management responded to any problems or issues you have raised:

The building management, especially Rad and Sorin, have responded quickly and professionally to any issues, resolving them efficiently and maintaining clear communication throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

clearer details on heating and utility billing would have helped with planning.