One West Point, W3

Manager response

Hi Nikita, Thank you so much for your fantastic review of One West Point and for your very kind 5 stars!! it is hugely appreciated and we are delighted to hear you are enjoying living here as part of the AWOL community! I will share your comments with the team and please don't hesitate to reach out should you need anything whilst living at One West Point. Many thanks, Team AWOL

Manager response

Many thanks for your lovely review Jordan, and we are so happy to hear that you are enjoying living at One West Point!! If there is anything you need during your tenancy with us do not hesitate to contact a member of the AWOL Team.

Manager response

Dear Pav, Thank you so much for your kind review and your 5 stars, that means so much to us! We are really pleased to hear that you are enjoying living at One West Point and that the team have been on hand and responsive for anything you that need. We are also delighted to hear that the apartment is comfortable and you like the design, and we hope you enjoy all the amenities on offer at the development. If you need anything please do not hesitate to get in touch. Many thanks, Team AWOL

Manager response

Hi Angi, Thank you for taking the time to share your experience and we are delighted to hear that you’ve settled in quickly and feel at home. It’s fantastic to hear that the move-in process was seamless as we understand how stressful moving home can be. It’s great feedback to learn about the team’s responsiveness also as we are committed to keeping everything running smoothly and efficiently, ensuring residents feel supported so we are delighted to hear that you do!! Hearing that the convenience and connectivity of the area, together with the community have enhanced your living experience, plus your positive note about the vibes and amenities means a lot to us. We’re especially happy to hear you’d have chosen us sooner if you’d known how friendly the team is—thank you for that kind insight. If there’s anything else you’d like to see improve or any suggestions for the neighbourhood, please don’t hesitate to share. We’re always listening and looking for ways to enhance your living experience here. Best wishes, The AWOL Team

Manager response

Dear Nas, Thank you so much for your wonderful and detailed review. We are delighted to hear that you are enjoying the facilities at One West Point, especially the gym and the dog training and grooming room! It’s great to know that both you and your dog are making the most of the spaces, and that the convenience of having everything you need just a short walk away has made such a positive difference to your experience. Creating a safe, secure, and welcoming environment for our residents is a top priority for us, so we truly appreciate your kind words about the community and our on-site team. Thank you as well for your honest note regarding the natural light in the bedroom. We appreciate constructive feedback, and if there’s ever anything we can do to help improve your comfort in the apartment, please don’t hesitate to let us know. We’re also pleased that your move-in process was smooth and that any queries, even those involving external utility providers, have been straightforward to navigate. If you need any assistance with the appliances or fixtures in your apartment, don't hesitate to reach out to the team via the AWOL app or Concierge. Thank you again for recommending AWOL. We are so glad to have you as part of the community and can’t wait to welcome you to an AWOL event soon! Best wishes, The AWOL Team