Design is great – overall building 1 just seems to be the most underdeveloped/ simplistic design of them all? Quite disappointing esp when you look at other buildings.
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Management is ok – they’re responsive but pretty basic at doing so. Window cleaning could be done better, follow ups from questions / complaints could be better. Letting guests park also will improve a bit (given there’s plenty of parking spaces!!). Just some limitations that I think are low hanging fruits for them if they really want to keep residents happy.
Please tell us what you like and dislike about this area:
Very close to the O2 (right next to it!) and a quick 5 minute walk to the North Greenwich tube (jubilee line) & bus station. If the normal transport bores you, there’s the North Greenwich pier just outside for the clippers and the Emirates air line (literally – Underground, land, air, and water available within 5 mins or less!). Also some tubes start at North Greenwich in the morning which is just class.
Spots for restaurants are available at the bottom of the building (although most are not occupied yet!).
There’s a small tesco 5 mins away and a co-op 10 mins away. Post boxes are also close by. Bigger sainsbury’s, ASDA, Lidl, IKEA available in charlton which is a 5 min drive or a 2-3 stops on the bus.
By the pier / riverfront there’s lots of seating area which would be nice for the summer, plenty of space for jogging, there’s a small park space between the upper and lower riverside, overall it’s a great place to live.
Please share one thing (or more) which you wish you had known before you moved in:
That building 1 will be the worst designed building compared to the others. The property people seemed to also not be sure if there are other properties available on higher floors despite being the key property management of the building. Some lack of selling from the team as well (ended up in a 1 bedroom but had the property team showed good 2 beds etc. we could easily be swayed… but nope – they were just showing us 1-2 units and that’s it)
How has the building management responded to any problems or issues you have raised:
Once I complained that I have no access to the property due to some events in the O2 blocking the drive up to the basement parking lot – management doesn’t seem to know in advance this is happening (despite apparently it’s been closed for a few nights before already), and can do nothing about it despite it being in the property’s area.
Raised some issues with window cleaning timing (how often, etc.) – can’t judge due to lockdown but hoping the frequency is upped given the dust seems to come back quite quickly.
Raised opportunities that guests parking should be allowed (within reasonable time), despite the multiple free parking spaces, they still can’t figure out how to give leeway for this (current max time is 20 minutes – would be good to have for 3 hours for a visit or something like that)