I lost one of my belongings and emailed the concierge. They didn’t respond so the next day I went to them in person and they didn’t have it. Alright. I went back two weeks later and surprise surprise they had what I lost. They know who I was, my name was on it yet no one went through the trouble to let me know they found it after all. The support you will get really depends on who you ask. Most of them are counting down until the end of their day and don’t care. They will be friendly in your face but come up with artificials rules onto why they wont do something. – Some have been helpful though but the good ones are in a minority.

As much as it is nice to have some of these amenities and service even though they are not perfect they are totally overshadowed by the fact that you can not sleep in your own apartment on the weekend because of the constant parties. I can not recommend living here to anyone in good faith. It’s horrible to live like this.

Please tell us what you like and dislike about this area:

Arranging parking is nearly impossible.
Neighbors holding parties all night long with very loud music, smelly drugs and drunk people in the hallways. Nothing is ever done about it resulting in sleepless nights and paying for a hotel.
Apartments on AirBnb being used for parties while in the contracts it is clearly stated that you are not allowed to list them.
The metal railings downstairs make a horrible noise when the wind flows through them.
Dog pee in the elevator and no one cleaned it up for 12 hours.

Please share one thing (or more) which you wish you had known before you moved in:

The parties… I really should have known. This is not acceptable.

What is the best feature of your home:

My apartment is rather large and its nice to have some space.

Please tell us what you like and dislike about this area:

North Greenwich had a perfect blend of modern amenities and convenience to get around and plenty of open space for fresh air. It’s nice there isn’t too much in the manner of traffic. The area around the development itself is comfortable and feels pretty safe, and looks good. Transportation is naturally fab, just a minute or two walk and you can connect to central London or other great places.

Please share one thing (or more) which you wish you had known before you moved in:

To be prepared for frustration when dealing with head office and customer services. Some of the worst response rates ever so develop a thick skin.

How has the building management responded to any problems or issues you have raised:

Very slowly, and issues still not fully resolved. A lot of stock answers and no understanding at all.

Please tell us what you like and dislike about this area:

No 4 couldn’t be situated in a better location, it’s proximity to the 02 with all the shops and restaurants is incredible, the tube is close by and you can be in Canary Wharf in 5 minutes. The tube is on the jubilee line and has great access to where you need to be. Theres a lovely little haven of a green park close by and is great to take some time out of the hustle and bustle of busy life.

Please share one thing (or more) which you wish you had known before you moved in:

The actual apartment layout. I saw the floor plan but I hadn’t been able to see my apartment itself so was hard to imagine where items would be,

How has the building management responded to any problems or issues you have raised:

They have always tried their best especially in light of COVID-19 they have done their best and answered questions and sought to reach the most applicable solution

Please tell us what you like and dislike about this area:

The location of the development is excellent. Transport links are great and being by the river is lovely. There could be more bars and restaurants for that community feel. Affordable Parking could be better and a limit on social housing is necessary because it is having an impact on the look and feel of the area.

Please share one thing (or more) which you wish you had known before you moved in:

That the wall to my flat is adjacent to social housing. Had I known I may not have purchased the property due to ongoing noise issues. Access to amenities are not permitted to shared ownership residents even if you staircase to own 100% which is poor even when the owners are willing to pay for them. This really needs to be reviewed.

If there is one thing you would change about your flat or property what would it be:

I would most definitely change the layout. The internal design is awkward and clunky giving no appreciation of space or storage. Some interior finishes feel rushed. Access to the balcony from the living area would’ve been better than from the bedroom.