The Quarters by Bravo

Number of Developments

4

Ratings

4.44 Rating

Rating (based on 137 reviews)

Excellent

58.39%

Very Good

35.77%

Average

4.38%

Disappointing

0.73%

Very Poor

0.73%

The Quarters by Bravo is part of Bravo Investment House, a company with more than 20 years’ experience in sourcing, financing and managing over one million sq ft of residential, commercial and hospitality schemes. The Quarters by Bravo portfolio includes a number of short-term rental properties in carefully selected Greater London locations.

Developments

You can find out more about Bravo Management UK on HomeViews. There are multiple The Quarters sites listed, including The Quarters Croydon, The Quarters Kilburn, The Quarters Swiss Cottage and The Quarters Watford. The Quarters Croydon is a Bravo Management property in the heart of Croydon – an area benefiting from extensive regeneration. The Quarters Croydon comprises 151 short-let studio apartments, with standard, deluxe and premium categories, and is just a five-minute walk from Croydon station.

The Quarters by Bravo reviews

Residents also have great things to say…

“Easy and quick rent/move in procedure. Very helpful team/management. Super easy transport links and close to central London. Clean and comfortable rooms. Couldn’t be more happy I’ve found this place 🙂” Verified resident, The Quarters Kilburn

 ‘Fully furnished and beautifully laid out with Guaranteed Great value for Money” Also a verified resident residing at The Quarters

Click on the development below to read resident reviews. Do you live at a The Quarters by Bravo development? Leave your review here. Moreover, if there’s a property you can’t see on HomeViews, click here to submit a new listing.

Award winner

Residents have rated this company an award winner! Select a development below to see which awards it has won.

Developments

Showing all 4 developments

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The Quarters by Bravo reviews

Reviews

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Showing 137 reviews

Good overall

5
Facilities
4
Design
4
Location
4
Value
4
Management

I decided to move here primarily for the great location. The Quarters is 5 minutes from the station and as my clients are based across the south it is very convenient – before I was living in Purley and had to travel to East Croydon to then travel back out. I had never lived in a new build development before but my manager and a colleague recommended I look at them because there are a number of new ones now completed in Croydon.

Bravo were really clever with their advertising as I actually found them on Spareroom. Other places I went to view had pictures of the flat that were clearly from years ago and not a good representation of what the flat was actually like. When I came to view The Quarters it looks exactly like the pictures and it was a really positive experience. On their website they have a 3D viewer which shows you the room and layout – this is also really accurate so you can see exactly how big the room is and my mum who lives abroad could see where I am living.

My previous landlord was not being helpful when it came to providing references and she was being tricky as she would only fill in part of the form. The team at Bravo were really understanding and went out of their way to help me, they were really human about it and actually care.

The concierge and team have been great but do seem to require one chase before things get done but they do have a large building to look after.

The room is quite small but the rent factors this in and is based on the room size and if you have a balcony. I wanted to rent a studio as I had had bad experiences before with housemates. I also think this is excellent value for money, it is close to the station, the place is clean and tidy, water electricity and WiFi are included in the bills.

I don’t know any of my neighbours – other than someone I helped carry some things for – and there aren’t any community events but I probably wouldn’t go anyway. Most people living here are young professionals and keep to themselves and are quiet.

Please tell us what you like and dislike about this area:

The fact there is no park nearby is my only dislike. Travel is really convenient and Box Park is 3 minutes away with lots of food options and there always seems to be people drinking and socialising there with loud music. There are lots of places to eat, a bank and big shopping centre nearby. We are meant to have 24 hour security, though I never see them but I do feel safe here

Please share one thing (or more) which you wish you had known before you moved in:

You can’t really modify the room. The tables are fixed and the bed is big so you can’t move it – so all the places here end up looking the same. I would like to put up posters but I am not allowed to and there are three pictures on the wall that I am not allowed to take down!

5
Facilities
4
Design
4
Location
4
Value
4
Management
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Manager Response

Hello,

Thank you for leaving a review.

We’re certainly pleased to know that you’re enjoying a nice stay at The Quarters Croydon.

We’re glad to know that you’re making the most of our privileged location, close to East Croydon Station, and other guest benefits.

It’s great to have you as our valued guest.

Warmest regards,

The Quarters Croydon Management Team

Definite things to improve upon…

4
Facilities
4
Design
5
Location
4
Value
2
Management

The building is nice and consistently maintained (on the inside) with regular cleaning, painting, etc. Besides a small sitting area in the front corridor, there are no ‘special’ facilities. The laundry room is maintained, however I should note that there are only 5 washers/dryers for the whole building and can get very irritating when people aren’t courteous and leave their clothing for longer than the time allotted. Also, the Circuit app for laundry seems to be hit and miss sometimes. I will also note that the landscaping in the back of The Quarters could use some TLC. It is a public car park, which has never been an issue, but people don’t have respect for the property. Lastly, the rubbish also seems to be an issue with people being too lazy to walk to the other bins instead placing their items in the walkway causing it to pile up quickly and blow away.

Please tell us what you like and dislike about this area:

Very close to every shop you would need. Also, close to food (Boxpark) and many restaurants. East Croydon train station is a 5 minute walk from the building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how long it would take to add another tenant to the tenancy agreement, or just how slow any communication is in general with the front desk. (Don’t wait on tender hooks for a reply to your email- it likely won’t come unless you badger management!)

4
Facilities
4
Design
5
Location
4
Value
2
Management
User submitted image of  The Quarters Croydon, CR0
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Manager Response

Hello,

Thank you for your feedback.

We are pleased that you are enjoying your stay at The Quarters Croydon. We’re sorry to hear about the communication issues you’ve experienced while liaising with our management team.
We strive to provide our guests the most friendly and untroubled stay, and we’re sorry that this was not the case.

We would like to find out more about your experience so we can address this issue asap. So, would you be so kind as to contact us at 0208 634 5855 or at info@thequarters.co.uk?

Kind regards,

The Quarters Management Team

A Young Professionals Perfect Place to Stay!

5
Facilities
5
Design
4
Location
5
Value
5
Management

The Quarters Croydon is very well positioned. The 6 Platform station is only a 3 Minute Walk away. The Apartments are fully furnished and beautifully layed out with Guaranteed Great value for Money. The Kitchen is small however perfect when it comes to cleaning. Don’t be fooled it is all a Young professional needs. Great Concierge and security services and a Laundry Room that Utilizes one of the most user friendly app ever. It even lets you know when your washing is ready ! I frequently order off amazon and you can be guaranteed that your parcel will be safely handed over to the concierge services should you be unavailable. They are highly compliant when it comes to fire and other safety checks but will always communicate to you should access to your room be needed.

Please tell us what you like and dislike about this area:

Fantastic Access to a 6 Platform Station with frequent trains into London and to Brighton. Additional Trams into Wimbledon and Beckenham Junction. Boxpark for a wide variety of places to grab a meal. Pure Gym just 2 Minute Walk away.

Please share one thing (or more) which you wish you had known before you moved in:

1. There are two sides to the property try get an apartment avoiding facing the main road. The noise of cars passing is not something that should change your mind but can be a slight off put. 2 The Apartments retain a lot of heat in summer, Unless you have a Balcony Apartment you will absolutely need a Fan ! 🙂

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Manager Response

Hello,

Thank you for your wonderful feedback.

We are thrilled that you are having a lovely stay at The Quarters Croydon. Location and costumer service is significant, and we are pleased that these factors were of high standard for you.

Many thanks,

The Quarters Team

High Quality Property but needs better staffing!

3
Facilities
4
Design
4
Location
4
Value
3
Management

A high quality studio room at a reasonable price, all bills except council tax and WiFi are included in a package for £40 a month, which is very convenient. Most doors require a key fob to open so it feels very safe. Other residents are friendly, and there is nothing to complain about regarding noise levels. Staff are friendly, but their working hours (10-6) are inconvenient for those working, I wish they would stay a bit later! They also charge an extortionate “outcall” amount if you forget/lose your keys and need to be let in outside of working hours. Also, the laundry room is quite expensive – I’ve used the same laundry provider before at previous rentals that charge half as much as the machines in the Quarters do!

Please tell us what you like and dislike about this area:

Very close to East Croydon station, can get to central London very quickly. Plenty of shops and supermarkets within walking distance, including Box Park.

Please share one thing (or more) which you wish you had known before you moved in:

You view a show flat, so you don’t see your actual flat till you move in – just something to keep in mind when making a rental decision. Also, I was told that there would be free WiFi. This free WiFi option offered, is very slow, and is actually “guest WiFi” – you have to log back in every two hours.

3
Facilities
4
Design
4
Location
4
Value
3
Management
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Manager Response

Hello,

Thank you for leaving us a review.

We are pleased that you are having a good stay at The Quarters Croydon. We appreciate your feedback and your suggestions have been noted.

We would like to find out more about your experience so we can address this issue asap. So, would you be so kind as to contact us at 0208 634 5855 or at info@thequarters.co.uk?

Many thanks,

The Quarters Team

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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