JLL

4374.56
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Company image for JLL
Company image for JLL
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JLL

Asks for reviews – good or bad

Company

  • Website: www.jll.co.uk

  • No. of developments: 8

  • Development locations: London, Scotland, North West England

HomeViews Awards

  • 3 Excellence Awards

  • 3 Design Awards

  • 3 Facilities Awards

  • 3 Location Awards

  • 3 Value Awards

  • 3 Management Awards

This company is rated 5.00 out of 5.00.
5

"The building is beautifully designed so the a spacious lobby and great place to meet friends"

Emma ScanlonDuet MediaCityUK, M50

This company is rated 5.00 out of 5.00.
5

"Facilities are outstanding. I have requested for a mattress replacement and it was serviced"

PrasannaGreenGate, M3

Developments by JLL

Viewing 1-5 out of 8

Development image of Duet MediaCityUK, M50
Rental Only
Award Winner 2025

Duet MediaCityUK, M50

Award winner 2025

4.88

4.88

(180 reviews)

£1,103-£2,000 pcm

1, 2, 3 beds

Now managed by JLL, Duet is adjacent to the bustling MediaCityUK on the waterfront in Salford Quays. There are wide range of local amenities, including 15 bars/restaurants, shopping outlets, leisure facilities, a cinema, a theatre, and a nursery. The development comprises 270 pet-friendly one, two and three-bedroom apartments to rent. In addition, the building also provides a 24-hour concierge service. Finally, it offers extensive communal spaces, including a fully equipped private gym.
3rd

Ranked 3rd out of 29 in Salford

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Development image of Millers Quay, CH41
Rental Only

Millers Quay, CH41

4.17

4.17

(34 reviews)

Millers Quay in Birkenhead, is a vibrant new waterfront development and a key part of the £4.5 billion Wirral Waters regeneration project. This £130 million scheme offers 500 thoughtfully designed one- and two-bedroom apartments, including 100 affordable homes, across six striking buildings that pay homage to the area's industrial heritage with names like Copper Mill and Soda Factory. Designed by Howells Architecture, the development features sustainable, modern living spaces with options for furnished or unfurnished units, high-speed Wi-Fi, and pet-friendly policies. Residents can enjoy amenities such as a co-working lounge, residents' gym, 24-hour on-site team, and access to green spaces and dockside walkways. With its south-facing orientation, Millers Quay offers stunning views across the River Mersey towards Liverpool, blending urban convenience with natural beauty.
9th

Ranked 9th out of 47 in Merseyside

View development
Development image of GreenGate, M3
Rental Only

GreenGate, M3

4.54

4.54

(135 reviews)

GreenGate is a JLL development located in Greengate. All residents benefit from a 24-hour concierge and a range of other communal facilities, such as: an on-site gym, a landscaped courtyard, a residents’ lounge, flexible parking and family and friends guest suite. The development is situated just a 10-minute walk from local amenities and the key shopping areas of Manchester.
12th

Ranked 12th out of 29 in Salford

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Development image of The Horizon, SE10
Rental Only

The Horizon, SE10

3.94

3.94

(43 reviews)

A Peabody development with private flats managed by JLL, The Horizon features a range of one, two and three-bedroom apartments, available furnished or unfurnished located in Blackheath in Lewisham. Residents can enjoy access to a communal lounge, a work from home space as well as dry cleaning services. The Horizon is only a 0.6 mile walk away from Greenwich mainline and DLR station with connections into Central London.
27th

Ranked 27th out of 34 in Borough of Greenwich

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Development image of Lochrin Quay, EH3
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Lochrin Quay, EH3

4.4

4.40

(24 reviews)

Lochrin Quay, managed by JLL, sits next to the Union Canal. The development comprises of 113 contemporary apartments, a mixture of 1, 2 & 4-bed options to rent. In addition to this, residents benefit from bike storage, communal lounge and superfast wifi.
5th

Ranked 5th out of 11 in City of Edinburgh

View development

Page 1 of 2

See how residents rate developments by JLL

This company is rated 4.56 out of 5.00.
4.56

437 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

8

Developments by JLL

Experience

4.6

Value

4.4

Location

4.8

Facilities

4.8

Management

4.4

Design

4.6

Viewing 1-5 out of 437

John (Tenant)

Verified Resident

Millers Quay, CH41

Jul 2025

1
1
This is rated 1.00 out of 5.00.
1

Terrible

John (Tenant)

Verified Resident

Millers Quay, CH41

Jul 2025

Please tell us about the good and bad aspects of living in your local area:

Not the best area overall. Nothing close by, no shops, very busy roads lined with many cars making it dangerous to pull out on the road, poor transport links.

How has the building management responded to any problems or issues you have raised:

No, rasied many issues not ever attended to or fixed. Always marked as complete when they are not.

Please share one thing (or more) which you wish you had known before you moved in:

Many things, a lot of things were stated before moving in which were untrue.

Manager response

Good Afternoon John, Thank you for taking the time to leave us a review. We unfortunately cannot allocate your details on any of our systems so can't confirm that you are a current tenant at Millers Quay. Lot's of detail within your review is untrue and extremely alarming, if you wish to contact a member of the team here please do at millers.quay@jll.com providing your name and apartment number and we will be happy to help you further. Kind Regards,

Posted by

Carmel Dunn, General Manager

Jul 2025


HomeViews

Steve P (Tenant)

Millers Quay, CH41

Jul 2025

4
4
This is rated 4.00 out of 5.00.
4

Management issues but lovely place to live

Steve P (Tenant)

Millers Quay, CH41

Jul 2025

Please tell us about the good and bad aspects of living in your local area:

Industrial area being redeveloped so there's not much around. I am renting a lovely 1-bedroom flat and opted for a parking place. Unfortunately they are not nominative. So people park on the street, without any consideration for other drivers or pedestrians. Getting out of the car park has become a real hazard as people obstruct the view by parking on the side of said entrance and at the corners. I know many residents have raised a concern but JLL doesn't really seem bothered. They have put some plastic barriers that the wind blew over a few hours later, when people didn't move them away to park wherever they please. Something needs to be done before an accident happens, and I certainly don't pay £75 a month to have my car nearly crashed into every time I go exit this car park.

How has the building management responded to any problems or issues you have raised:

Property management does not seem to really care about concerns raised by residents like road safety, or security in general (the building dorrs haven't locked for months and when you ask about it they say it's being resolved...)

Please share one thing (or more) which you wish you had known before you moved in:

I was advertised a £50 parking spot but when I moved in it was £75, and the whatsapp chat the agent mentioned it had some messages (including the one with the price) deleted. This is a bit disappointing but also false advertising...


HomeViews

Gemma Lee (Tenant)

Verified Resident

Millers Quay, CH41

May 2025

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Building and property management is great

Gemma Lee (Tenant)

Verified Resident

Millers Quay, CH41

May 2025

Please tell us about the good and bad aspects of living in your local area:

Brilliant new builds, parking us great and neighboring buildings are all kept nice. Interior and exterior is good

How has the building management responded to any problems or issues you have raised:

Yes they are fast to address and problems and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

Grest community and non site gym which allows you to meet neighbors

Manager response

Hi Gemma, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you're enjoying your time at Millers Quay. We take great pride in providing a comfortable and welcoming environment for our residents, and your feedback means a lot to us. If there's anything else we can do to enhance your living experience, please don't hesitate to reach out. Thanks again for your kind words! Best regards, Carmel

Posted by

Carmel Dunn, General Manager

Jun 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

M G (Tenant)

Millers Quay, CH41

May 2025

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Everything in our building is designed how we like it

M G (Tenant)

Millers Quay, CH41

May 2025

Please tell us about the good and bad aspects of living in your local area:

It is a quiet area with a lovely community, However, distance from shops has been an issue. Other than that, it has been fab!

How has the building management responded to any problems or issues you have raised:

They are able to respond to queries and issues quite quickly and they make changes.

Please share one thing (or more) which you wish you had known before you moved in:

How long it would be before other facilities were to open as we were given a time frame that is wrong.

Manager response

HI MG, Thank you for taking the time to leave us a review. If you would like to chat further about anything please do reach out to us on millers.quay@jll.com. Kind Regards, Carmel

Posted by

Carmel Dunn, General Manager

Jun 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Jaissk (Tenant)

Millers Quay, CH41

May 2025

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Although I think the building's modern style is fantastic and the interior is clean and welcoming, I wish we were nearer to some stores

Jaissk (Tenant)

Millers Quay, CH41

May 2025

Please tell us about the good and bad aspects of living in your local area:

Yes there have some restraunts and local shops near ( good point) but the bad point is that in the building haven’t have any shop, if that will be open than really very easy for all of the tenants. Good transport, parking facilities, no antisocial behaviour- all people are very friendly, no traffic noise ……

How has the building management responded to any problems or issues you have raised:

The building management responded to any problems or issues that we had very quickly and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

The views from the flat are lovely and the inside is airy and spacious.

Manager response

Hi Jaissk, Thank you so much for taking the time to share your experience! We're so glad to hear that you're enjoying your time at Millers Quay. We take great pride in providing a comfortable and welcoming environment for our residents, and your feedback means a lot to us. If there's anything else we can do to enhance your living experience, please don't hesitate to reach out. Best regards, Carmel

Posted by

Carmel Dunn, General Manager

Jun 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews