Before I start my review I can see that all the other positive reviews have this disclaimer "Reviewer was offered an incentive for an honest review, regardless of rating" Millers Quay has been praised heavily by the press, but sadly, the reality of living here is vastly different and incredibly disappointing. The experience as a tenant has been far from acceptable, plagued by endless issues and management that is unprofessional and unresponsive. The tenants whatsapp group has complaints daily about issues here. The building's conditions are consistently poor, with tenants regularly facing significant problems such as broken balcony doors, persistent drafts, and water leaks around windows in many apartments plus endless other issues. Maintenance requests made via the Millers Quay app are marked as "resolved" despite no action being taken, leaving tenants frustrated. Tenants frequently experience an unpleasant smell from drains in bathrooms, further highlighting poor building quality. The state of cleanliness is abysmal, with used condoms found in lifts on multiple occasions, along with dog poop, urine, and general rubbish littering common areas. The lifts themselves have often been vandalised on multiple occasions with explicit graffiti of genitalia and offensive language. There have been numerous disturbances involving tenants arguing, fighting, and police attending incidents. Staff have been known to frequently enter tenants apartments without consent. There is a frequent smell of marijuana around the development. Multiple times a day. Amenities promised took over six months to become available, contrary to the assurances given when tenants first moved in. Parking at Millers Quay is a major issue. The landlord recently increased parking charges to £75 per car, an unaffordable sum for many residents, forcing tenants to park on nearby streets, where accidents have already occurred due to overcrowding. Millers Quay is far from the high-quality development portrayed in the media. Prospective tenants should approach with caution and scepticism, as the reality of living here has been overwhelmingly negative.

The facilities are nice (the gym and the co-working area are great), however a bit far out, let's hope the Sainsbury's planned to open in 2026 will not be too expensive. The flats are ok, though a lot of small issues, most probably caused by the builders not caring. Everything is dealt with through an app but it always takes a few email chasers to get anything sorted. I would say that the property managers are not really bothered, especially when it comes to things that should have been working in the first place. A nice place to leave but not very well managed so far. I moved in October and have been enjoying my time here very much though.

Building and property management is great. Design is very modern and eue catching, spoke about across the wirral. Surrounding area is great and accessible to easy things on public transport. General bike storage and grest for having friends and family over

Everything in our building is designed how we like it. The only issues that have occurred is in the first few months of living here, the door to the building wouldn't lock which meant we felt quite unsafe for a while. The door now locks the majority of the time but not always.

Although I think the building's modern style is fantastic and the interior is clean and welcoming, I wish we were nearer to some stores or a rail station for people who don't drive. The gym/coworking space is good, but I would want additional equipment; it could be a little more complete. Additionally, the gym took much longer to finish than anticipated, which prevented me from making any progress in my fitness goals. Beautiful well thought out development by the waterfront, each individual apartment block is visual unique with its different colour. Between each building are neat landscaped pathways and shrubbery areas leading on to a pathway alongside the waterfront with seating areas along side . Managements are really good. Recently curtains were fell down and on next day it was fixed - so very fast service