Company
Website: www.jll.co.uk
No. of developments: 8
- Development locations: London, Scotland, North West England
HomeViews Awards
Awards displayed are those earned by the Company in the past 24 months
4 Excellence Awards
4 Design Awards
4 Facilities Awards
4 Location Awards
4 Value Awards
3 Management Awards
Company
Website: www.jll.co.uk
No. of developments: 8
Development locations: London, Scotland, North West England
HomeViews Awards
4 Excellence Awards
4 Design Awards
4 Facilities Awards
4 Location Awards
4 Value Awards
3 Management Awards
"The building is beautifully designed so the a spacious lobby and great place to meet friends"
Emma Scanlon – Duet MediaCityUK, M50
"Facilities are outstanding. I have requested for a mattress replacement and it was serviced"
Prasanna – GreenGate, M3
Developments by JLL
Viewing 1-5 out of 8

Duet MediaCityUK, M50
Award winner 2025
4.88
(184 reviews)
£1,103-£2,000 pcm
1, 2, 3 beds
Ranked 3rd out of 29 in Salford

Millers Quay, CH41
Award winner 2025
4.00
(38 reviews)
Ranked 9th out of 47 in Merseyside

Stratford Studios, E15
4.40
(2 reviews)

GreenGate, M3
4.54
(135 reviews)
Ranked 13th out of 29 in Salford

The Horizon, SE10
3.94
(43 reviews)
Ranked 27th out of 34 in Borough of Greenwich
Page 1 of 2
See how residents rate developments by JLL
Developments by JLL
Experience
4.6
Value
4.4
Location
4.7
Facilities
4.7
Management
4.4
Design
4.6
Viewing 1-5 out of 443
Anonymous (Tenant)
Verified Resident
Millers Quay, CH41
Aug 2025
Nice place but awful management
Anonymous (Tenant)
Verified Resident
Millers Quay, CH41
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
Industrial area being redeveloped so there is not much there, however it is very easy to get anywhere with your car or with public transports. Parking is ok if you are willing to pay, however there's been a huge issue with the entrances and the lack of visibility due to people parking everywhere and where they are not supposed to, and JLL, the property managers won't do anything about it despite being aware of it (residents have emailed them on multiple occasions (emails that are clearly being purposefully ignored by anyone from JLL working on site). There are accidents waiting to happen because of this, but they don't seem to care about the safety of their tenants.
How has the building management responded to any problems or issues you have raised:
They have't responded at all on many occasions, or only after 3 or 4 chasers or a visit to their office (where they usually hide)
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew about all the odd things that have not been fixed despite many requests, or about the property managers not caring at all.
Manager response
Thank you for your feedback. We appreciate your desire for anonymity, which regrettably prevents us from contacting you directly. If you are a tenant at Millers Quay and would like to discuss specific concerns about your apartment, please email Millers.Quay@jll.com. We will respond to your enquiry as promptly as possible. Please note that external parking issues fall outside our jurisdiction. For assistance with these matters, we recommend contacting Wirral Council directly. We are committed to addressing residents' concerns to the best of our ability. Thank you
Posted by
Ian Barlow, Community Manager
Aug 2025
Lee (Tenant)
Millers Quay, CH41
Aug 2025
Nice complex but poorly managed
Lee (Tenant)
Millers Quay, CH41
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
The area is being redeveloped so there's not much at the moment but it will change with things planned
How has the building management responded to any problems or issues you have raised:
They have closed them saying they were solved when they weren't
Please share one thing (or more) which you wish you had known before you moved in:
I just wish I knew how badly managed the properties were
A D (Tenant)
Verified Resident
Millers Quay, CH41
Aug 2025
Nice place to live but the property managers need to tackle some serious problems
A D (Tenant)
Verified Resident
Millers Quay, CH41
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
There are not many shops around which can be a bit inconvenient at time, but I guess that's ok since you can get most things delivered. Being right by the water is great and the view over Liverpool is delightful. You can get to Liverpool in 15/20 minutes either by bus or train, which is great.
How has the building management responded to any problems or issues you have raised:
They won't always answer in a timely manner, or not at all.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew that small or big issues would not be addressed straight away by management
Manager response
Dear A D, thank you for leaving such a detailed review. We’re sorry to hear about your experience and appreciate you sharing it. Your feedback is important, and we welcome the chance to understand more and see how we can help. Please feel free to reach out directly at Millers.Quay@jll.com, and we will be more than happy to look into this further with you. Kind Regards,
Posted by
Ian Barlow, Community Manager
Aug 2025
Sam Collins (Tenant)
Verified Resident
Duet MediaCityUK, M50
Aug 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Lovely location and building with few issues and developments needed
Sam Collins (Tenant)
Verified Resident
Duet MediaCityUK, M50
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
The local transport system is excellent with access to plenty of locations - media city is growing and it's becoming more vibrant
How has the building management responded to any problems or issues you have raised:
Quickly and efficiently, making sure any issues were dealt with and there were no lasting problems
Please share one thing (or more) which you wish you had known before you moved in:
I would have liked to have known the facilities in the Lowry mall and bars nearby
Manager response
Hi Sam, Thanks for taking the time to leave us a review! I am so glad the team has rectified any issues so promptly and efficiently for you. Unfortunately lifts can break down from time to time. If this ever happens, engineers attend as soon as they can. Sometimes when parts are needed it relies on external lead times that we can not control. I understand this can be frustrating, however we have 3 lifts at Duet meaning if one is not in use there are two more. Regarding the gym, we only have a small space here at Duet so we currently have as much equipment in there as is safe to do so. If you'd like to reach out to me directly about any of the above, please feel free.
Posted by
Frances Diamond, General Manager
Aug 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Charlotte Birch-James (Tenant)
Verified Resident
Duet MediaCityUK, M50
Aug 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Amazing apartment! Best in Salford Quays!
Charlotte Birch-James (Tenant)
Verified Resident
Duet MediaCityUK, M50
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
Living in my area is amazing – it offers a great mix of convenience, community, and charm. There’s a wide range of local shops, restaurants, and cosy bars, all within walking distance. The open spaces are well-kept and perfect for relaxing or socialising. Public transport links are excellent, with regular buses and nearby train stations making travel easy. My street is quiet, clean, and friendly, with good parking availability and reliable bin collections. There’s very little anti-social behaviour or traffic noise, creating a safe, peaceful environment. It’s a lovely place to live and I wouldn’t want to be anywhere else!
How has the building management responded to any problems or issues you have raised:
The building management responded quickly and efficiently, fixing my dishwasher without delay. Great service!
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I had known before moving in is how quickly the on-site team responds to maintenance issues – it’s a real bonus! I’d also recommend new neighbours take full advantage of the communal areas and events – they really help build a sense of community.
Manager response
Hello Charlotte, What a lovely review! I have shared this with the team so they can see how much of a positive impact they have had on your stay here so far. Thank you for taking the time to write such wonderful feedback!
Posted by
Frances Diamond, General Manager
Aug 2025

Reviewer was offered an incentive for an honest review, regardless of rating
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews