JLL

2904.22

JLL

Asks for reviews – good or bad

Company

  • Website: www.jll.co.uk

  • No. of developments: 6

  • Development locations: South East London, Central London, North West London, Scotland, North West England

HomeViews Awards

  • 1 Excellence Awards

  • 1 Design Awards

  • 1 Facilities Awards

  • 1 Location Awards

  • 1 Value Awards

Developments by JLL

Viewing 1-5 out of 6

Rental Only
Award Winner 2025

Millers Quay, CH41

Award winner 2025

3.76

3.76

(56 reviews)

Millers Quay in Birkenhead, is a vibrant new waterfront development and a key part of the £4.5 billion Wirral Waters regeneration project. This £130 million scheme offers 500 thoughtfully designed one- and two-bedroom apartments, including 100 affordable homes, across six striking buildings that pay homage to the area's industrial heritage with names like Copper Mill and Soda Factory. Designed by Howells Architecture, the development features sustainable, modern living spaces with options for furnished or unfurnished units, high-speed Wi-Fi, and pet-friendly policies. Residents can enjoy amenities such as a co-working lounge, residents' gym, 24-hour on-site team, and access to green spaces and dockside walkways. With its south-facing orientation, Millers Quay offers stunning views across the River Mersey towards Liverpool, blending urban convenience with natural beauty.
43rd

Ranked 43rd out of 49 in Merseyside

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GreenGate, M3

4.49

4.49

(137 reviews)

GreenGate is a JLL development located in Greengate. All residents benefit from a 24-hour concierge and a range of other communal facilities, such as: an on-site gym, a landscaped courtyard, a residents’ lounge, flexible parking and family and friends guest suite. The development is situated just a 10-minute walk from local amenities and the key shopping areas of Manchester.
12th

Ranked 12th out of 31 in Salford

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The Horizon, SE10

3.93

3.93

(47 reviews)

A Peabody development with private flats managed by JLL, The Horizon features a range of one, two and three-bedroom apartments, available furnished or unfurnished located in Blackheath in Lewisham. Residents can enjoy access to a communal lounge, a work from home space as well as dry cleaning services. The Horizon is only a 0.6 mile walk away from Greenwich mainline and DLR station with connections into Central London.
26th

Ranked 26th out of 34 in Borough of Greenwich

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Lochrin Quay, EH3

4.48

4.48

(30 reviews)

Lochrin Quay, managed by JLL, sits next to the Union Canal. The development comprises of 113 contemporary apartments, a mixture of 1, 2 & 4-bed options to rent. In addition to this, residents benefit from bike storage, communal lounge and superfast wifi.
6th

Ranked 6th out of 14 in City of Edinburgh

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The Hub, HA1

4.47

4.47

(19 reviews)

The Hub is a collection of studios and one and two-bedroom apartments from developer, JLL. The development is in a plum spot on Harrow's College Road, handily situated right next door to Harrow-on-the-Hill station for the Metropolitan line and National Rail services, and directly opposite St Anns Shopping Centre.
1st

Ranked 1st out of 14 in Harrow

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See how residents rate developments by JLL

This company is rated 4.22 out of 5.00.
4.22

290 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Some reviewers were offered an incentive for an honest review, regardless of rating

6

Developments by JLL

Experience

4.2

Value

4.0

Location

4.5

Facilities

4.2

Management

3.9

Design

4.2

Viewing 1-5 out of 290

Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.

MQ Resident (Tenant)

Unverified

Millers Quay, CH41

Sept 2026

2
2
This is rated 2.00 out of 5.00.
2

Nice appartments let down by all the management staff

MQ Resident (Tenant)

Unverified

Millers Quay, CH41

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Nice appartments let down by all the management staff firstly keeping this review anonymous as im a current resident here and management have evicted residents in the past for comments made on apps/websites the actual apartment is nice, im in an unfurnished but have seen the furnished apartments too and the quality of the furnishings seems good. parking - there is currently a wait list for the parking that i have been unable to get a parking spot after more than 6 months being on the list meaning you have to park on the streets around millers quay. this is limited as the ammount of double yellow lines that have now been put down anti-social behaviour - there have been a lot of anti-social behaviour as of late. local teenagers have decided this is their hang out spot. thowing stuff in the dock, assaulting security staff and damaging our working/gym space meaning that the staff have now decided to close the gym and working space at 6pm going forward. buildings are un-secure - the access here is supposed to be fob access meaning you only get to access the building you live in however most buildings have broken door locks that management seem to have no problems just leaving broken. anyone can walk into any of the buildings and management dont seem to care

How has the building management responded to any problems or issues you have raised:

aweful - very slow responding to emails and dont seem to care about issues

Please share one thing (or more) which you wish you had known before you moved in:

how bad management were and the parking wait list.


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HomeViews

Wayne & Theo (Tenant)

Verified Resident

Millers Quay, CH41

Sept 2026

5
5
This is rated 5.00 out of 5.00.
5

Loved our 14 months stay at Millers Quay

Wayne & Theo (Tenant)

Verified Resident

Millers Quay, CH41

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

We just moved to the UK and found our Quay facing apartment and we said yes immediately to staying there, in fact we asked of they apartments were for sale. Loved our stay at Millers Quay and have tons of video's of the ships coming and going. Apartment is very spacious with lovely sized rooms. Our apartment was furnished and comfortable. Sods Law the Sainsbury's opened a months before we left, and very convenient. Ian and his team were very helpful and supportive during our stay. We left as we have now brought our own home.

How has the building management responded to any problems or issues you have raised:

Ian and his team looked after us and responded to any help we needed.

Please share one thing (or more) which you wish you had known before you moved in:

Initially having no immediate access to shops was a snag, but we made it an event and enjoyed our walks through Birkenhead Park to Pyramid's shopping center. There was a bus service with a bus stop nearby. The opening of Sainsbury's was of great help and very convenient.


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HomeViews

Andrew M (Tenant)

Verified Resident

Millers Quay, CH41

Aug 2026

5
5
This is rated 5.00 out of 5.00.
5

Great apartment and location. Well managed and a great 'stop-gap' base.

Andrew M (Tenant)

Verified Resident

Millers Quay, CH41

Aug 2026

Please tell us about the good and bad aspects of living in your local area:

The location is one of the best things about living at Miller’s Quay. It’s right on the waterfront with great views and plenty of space for walking, while still being very convenient for Birkenhead and Liverpool. Transport links are excellent, particularly the nearby Merseyrail stations and buses, and Liverpool city centre is very easy to reach. There are supermarkets and everyday amenities close by, although the immediate area around the development is still developing and could benefit from more cafés, restaurants and shops. Generally, I found the area quiet and pleasant, with very little traffic noise or antisocial behaviour.

How has the building management responded to any problems or issues you have raised:

Everything I raised I received a reply. Communal repairs seemed slow as it was outsourced.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the opening date of the new Sainsbury's. It literally opened a few days before I moved out.


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HomeViews

Sabrina S (Tenant)

Verified Resident

Millers Quay, CH41

Aug 2026

5
5
This is rated 5.00 out of 5.00.
5

Amazing place and staff!

Sabrina S (Tenant)

Verified Resident

Millers Quay, CH41

Aug 2026

Please tell us about the good and bad aspects of living in your local area:

Great place for a young couple, especially for location and connections. Also now much more convenient with the local Sainsbury's!

How has the building management responded to any problems or issues you have raised:

We have had minimal issues to raise but any concerns that we have could be logged via the app or reception and addressed

Please share one thing (or more) which you wish you had known before you moved in:

I would love to have known how practical the flats are- both internally with the storage space and layout as well as practically of access to Liverpool and the Wirral. There is bike storage, always a parking space avaliable and great gym


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HomeViews

Tc (Tenant)

Verified Resident

Millers Quay, CH41

Jul 2026

5
5
This is rated 5.00 out of 5.00.
5

Will miss living here! 🥺

Tc (Tenant)

Verified Resident

Millers Quay, CH41

Jul 2026

Please tell us about the good and bad aspects of living in your local area:

Honestly there was nothing to complain about at all living in Miller Quays, I really loved it and will miss the place. I only ever intended to move in for the last 6 months of my studies at uni, and moved out because I’m graduating this month, and going to move back home and work closer to my family home. If I had to stay in Liverpool however, I would definitely have stayed at Millers Quay. The rent is very affordable especially for all the space you get. Lovely size kitchen, bathroom and bedroom. My own washing machine. No appliance ever broke down on me and the structure of the property was really amazing. Great gym and study space. Amazing docks. The only thing that made living here a bit difficult is the parking facilities as I did get anxious a few times whether I was going to get a parking space as close as possible, especially when carrying shopping back home. However, I never actually got into a situation where I had no where to park or had to park far away in the 6 months living here. And whenever I did need to carry something heavy I just parked outside the building and then moved my car before 30 minutes, so all was fine!

How has the building management responded to any problems or issues you have raised:

Can’t comment as never had a maintenance issue. Never had a problem

Please share one thing (or more) which you wish you had known before you moved in:

Wasn’t familiar much with Wallasey/birkenhead so would have liked to know more about local fun things to do

Manager response

Hi Tc, Thank you so much for taking the time to leave such a positive review. I really appreciate your kind feedback, and I’m glad to hear you had a great experience. Your comments mean a lot and are a great encouragement. If there’s ever anything else I can help with, please don’t hesitate to get in touch.

Posted by

Carmel Dunn, General Manager

Jul 2026


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HomeViews

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews