Fizzy Living

Number of Developments

7

Ratings

4.35 Rating

Rating (based on 922 reviews)

Excellent

54.45%

Very Good

38.61%

Average

5.10%

Disappointing

1.41%

Very Poor

0.43%

Fizzy Living is a professional landlord on a mission to reinvent renting. Fizzy provides good quality homes for rent in secure buildings across London, and is committed to delivering exceptional five-star customer service throughout your tenancy. This developer is also pet-friendly too!

Developments

There are seven Fizzy developments in London – Fizzy Canning TownFizzy EpsomFizzy PoplarFizzy Stepney GreenFizzy LewishamFizzy Walthamstow, as well as Fizzy Hayes. All Fizzy buildings come with free superfast broadband and an on-site Property Manager, known as Bob.

Fizzy Living reviews

Right from the beginning we were made to feel welcome by our fantastic BOB Serina, who is always on hand and provides seasonal treats for the building, such as for halloween, christmas, australia day, valentines day – as well as a christmas party. There’s a lovely sense of community, everyone is very polite and it’s very unlike anywhere I’ve lived before!” – Kezia J, verified resident at Fizzy Canning Town

We moved to Fizzy Walthamstow in August of 2018 and we absolutely love it. Not only is our flat clean and well laid out, but pet-friendly too! Our senior fat cat loves sitting out on our spacious balcony, weather permitting. The location is great for commuting into central London and close enough to walk into Walthamstow village in the warmer weather for a patio cocktail.” – Melissa Grech, verified resident at Fizzy Walthamstow

You can read HomeViews’ reviews of Fizzy Living developments by clicking on the properties in the list below. Alternatively, if you are a Fizzy Living resident, click here to leave your review.

Award winner

Residents have rated this company an award winner! Select a development below to see which awards it has won.

2019 Award

Developments

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Fizzy Living reviews

Reviews

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Showing 922 reviews

Impressive design and quality of living

Verified Resident
Verified Resident
Review Date Apr 2018

Fizzy is a refreshing experience for private tenants in London. I feel like my money is going further towards a better standard of living, in addition to a friendly and efficient team who devote time and sincerity to your day-to-day living.
The location of the building is well placed with good connections and amenities. Although we’re situated right on a main road, traffic noise is non-existent thanks to the impressive sound proofing of the window and door frames. Additionally, a private green space for residents offers a lovely escape right on the doorstep without any hassle.
The design skill poured into the flat is immediately evident. Someone has really thought about what someone needs in an apartment to maximise their living space and has made it work cohesively. Really impressive and highly recommended.

Please share one thing (or more) which you wish you had known before you moved in:

Visit in the daytime so you can see the garden and the views from your balcony.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Wow thank you Matti for an excellent review! We aim to deliver value for money renting that is easy and enjoyable and we’re so glad that you feel this way.

Good concept and friendly staff on site who try to help if any issues are raised. However communication and follow-up with residents needs improvement, and some health and safety issues need urgent attention.

3
Facilities
3
Design
3
Location
3
Value
3
Management

The idea of Fizzy living is good and I like the concept of it. It is a nice idea to have a central reception/office, along with communal space with refreshments etc as this is not something I’ve come across before, however I’m not sure many people use it in practice – preferring the privacy of their own flat. Location is good in terms of nearness to the station and walking distance from Walthamstow Central. The area is still largely under development, so there are a lot of building works currently underway which is less desirable. It’s great to be so close to Walthamstow Wetlands. The design of the building is quite good in terms of layout. Living in a 2 bed flat, it is great to have 2 bathrooms and a balcony, as well as storage. It is also good having our own parking, as well as bike storage, both of which are difficult to get in London. The spec of the flat is not that high though, with a lot of cheap materials etc and I think some of the finishings have been done in a rush. We have had a few maintenance people in to check water temperature etc which is good, however the follow up to put things back in place has not really happened and we often have to chase things up ourselves. A recent issue with a power failure in the secure car park caused us a huge amount of hassle, stress and money. We were unable to get our car out at the weekend when we were supposed to be travelling to a funeral, and were unable to reach any of the staff to help or to get an emergency maintenance person on site in time. In addition, and more worryingly, when we used the emergency exit button in the car park, it failed. This is a major concern which we will be following up on and makes us question other health and safety aspects of the building.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been useful to be given a more definitive answer to how long building works will be underway on the development. I knew the area relatively well before I moved, but it would have been better for the staff to sell the area more (in terms of nearby amenities and the Wetlands for example).

3
Facilities
3
Design
3
Location
3
Value
3
Management
User submitted image of  Fizzy Walthamstow, E17
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Great Bobs but frustrating company

2
Facilities
3
Design
4
Location
2
Value
4
Management

The BOBs at Walthamstow are great and dedicated to the tenants at Fizzy Walthamstow. Unfortunately we have had a lot of issues with Fizzy changing the terms of our arrangements since we moved in in January 2018. Due to this our experience has been tarnished somewhat. The costs associated with living in a Fizzy building are significantly higher than other rented accommodations in the Waltham Forest area, something we felt we were misled on when signing up. Carparking: The biggest contention at present is the price for parking, as we are in a new build we are exempt from street parking in Wlatham Forest which costs £35 per year for our car. When signing up we were given a deal as we had a budget to work with, instead of paying £100 per month per car. George Amos suggested and confirmed in writing that she was able to do a deal so we pay £50 per month per car. This was a deal that was to the length of our 36 month contract. In January 2019 after the rent went up in line with RPI, we were told we were now expected to pay £100 per car from now on. After some back and fourth with the BOBs, the last word was car parking charges would increase in line with RPI. This isn’t correct, as the cost for us is doubling. This is a topic we are still questioning and will seek further advise if not resolved between us. I believe there needs to be more transparency when signing up to live at a Fizzy apartment especially when buying add ons such as carparking. A side note to this the car park is not well kept, we got a puncture as the needles put up to deter the birds were scatted on the floor. Along with rubbish and other items constantly littering the area. We also had the misfortune of being locked out of the car park, were had to pay for an on the day train ticket to Devon for a funeral we were going to. Fizzy did repay us for the tickets (via the help of Jason and Meena) but we got no compensation for all of the premium numbers we had to call trying to get the matter resolved. The issue was the emergency exit button failed to work along with the fob. My partner still has trouble using he car park, sometimes the fob doesn’t connect to the sensor. She works in Cambridge so if the car is locked, she would be unable to get to work. Kitchen surfaces: Kitchen surfaces are very easily marked. Tenants were told in December (this would be 11 months after we moved in) not to use certain cleaning products (products with bleach) or we would loose money from our damage deposit. We emailed back stating this can’t be the case, if tenants were not aware of this prior to moving in. We sent photos of the light white marks on the surfaces and were told this isn’t caused by cleaning products but caused by burning the surfaces which is not the case. This matter is still unresolved. Building Noise and intercom There is constant building noise of the Taylor Wimpy flats have made living in our apartment unbearable at times, we have had very little support from Waltham Forest or Fizzy as a company in getting this resolved. We all work full time and this impacts all aspects of our lives. Building works would be happening during the weekends from 8am. Weekdays as early at 7am. The intercom for our block is constantly broken, due to lack of street lighting and groups of men smoking and drinking in the evenings. I feel unsafe going down at night.

Please tell us what you like and dislike about this area:

I like there is a shop and tube station near by. I don’t like the lack of doctors surgeries and dental practices. The shops seem to be over whelmed by the new arrival of tenants in the new builds.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the car park situation, as mentioned previously there is an ongoing dialogue about what we were promised and the service we are receiving. I also wish I knew dealing with Fizzy as a company was more straight forward.

2
Facilities
3
Design
4
Location
2
Value
4
Management
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Nice flats, let down by ongoing issues

4
Facilities
3
Design
5
Location
3
Value
2
Management

Flats are very big all round, with great balconies and new appliances. If you want an unfurnished flat, you get it with no part furnished surprises. If you want it furnished, there is a clear list of what will be included.A 60mb internet connection is ready on day 1 and included in the rent without catches. There is a nice working space in the main office, open to all residents on weekdays. Parcels during working hours are received and safely dropped off at your flat at the end of the day.However, these positives have so far been overshadowed by problems, hence rating 2 stars for now.There are ongoing issues, such as broken lifts, intercoms, and half-finished work, which take a fair bit of resident noise to encourage Fizzy to chase up and communicate about.Unfortunately, fair and typical queries – be it admin or maintenance (more common than usual as this is a new development) – often seem to require repeated follow ups until an answer or resolution, sometimes going ignored until asked again.Escalation has helped with some of these problems. Head office appear to take them seriously, take the time to respond kindly, and take action to sort things out. This is appreciated and has been a small sense of hope that things have potential to improve with time.However, living here would be much nicer (for both staff and residents) if people didn’t have to nag, and there was simply more pro-active and consistent management of things from the start.

Please tell us what you like and dislike about this area:

A good selection of cafes, restaurants, takeaways, newsagents and supermarkets in close walking distance, with lots more a short journey away at Walthamstow.Very close to station with excellent transport links.

Please share one thing (or more) which you wish you had known before you moved in:

Building and installation quality is variable from good to incomplete, so it is worth checking things before using them and finding out the hard way.Some addresses haven’t been submitted to Royal Mail, meaning many insurers won’t cover them. It is worth emailing your full address to the Royal Mail postcode database team to ensure that it is eventually updated.The portal isn’t a particularly relevant or practically useful tool beyond the initial application process, so should be discounted when trying to report things or get up to date information.Rent is a recurring card payment rather than a standing order so you will have to remember to keep on top of card details if they change, or else risk a penalty charge from Fizzy.

4
Facilities
3
Design
5
Location
3
Value
2
Management
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So much better than renting from previous landlords. I feel safe in the knowledge that Fizzy won’t mess me around or do anything unpredictable – and always do their best to help us with any issues we have such as repairs, looking out for parcels or answering questions.

4
Facilities
5
Design
4
Location
4
Value
5
Management

Fizzy Canning Town is a nice place to live – I’ve been in the building for around three years now. I’ve lived in two different flats and they’ve both been finished to a high standard – none of the usual issues you might get in a London rental such as mould, damp or mice! Customer service is brilliant – our Bob, Serina is great as were our previous Bobs Daniel and Bilal. We’re allowed pets, parcels are received while we’re out at work and repairs are done very swiftly. We also receive an annual flat clean. We’ve stayed this long because we like it so much. Only thing I miss is an active Facebook forum for the building, but there is still a sense of community as many people have been here a while and we also chat to Serina.

Please tell us what you like and dislike about this area:

Great location for the underground and DLR – only a few minutes away. Not so great at the moment for local cafes but it’s improving and it’s so easy to jump on the tube. Really hoping for more supermarkets at some point and a new retail development is coming.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the angle of the sun as our balcony doesn’t get much sun at the moment. But it is also worth considering that in summer it can get pretty hot as the flats are very well insulated (great for winter!). Worth getting a fan / some sort of air con machine if you can especially if you are on higher floors.

4
Facilities
5
Design
4
Location
4
Value
5
Management
User submitted image of  Fizzy Canning Town, E16
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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