CompassRock

Please tell us about the good and bad aspects of living in your local area:

No traffic noise and very unique view of the river from all flats. Parking is accessible but the lift and the stairs are out of service for vantage tower tenants which is not very convenient considering the £75 parking charge monthly for maintenance of the parking area. Bin collection system requires improvement as well because the rubbish collection is delayed to the point that an unpleasant smell is present most of the time.

How has the building management responded to any problems or issues you have raised:

Always very nicely and wisely and has never been unhelpful or passive.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing as everything was clear to me and was as I agreed with.

Please tell us about the good and bad aspects of living in your local area:

The area has a lot of local shops and restaurants which it make it easy for me and my wife to buy the stuff we need without needing a car. One of the best thing is having Lidl nearby us. And also the library make it easy for us to have activities will local resident as well

How has the building management responded to any problems or issues you have raised:

Very quickly and try to figure out the issues as soon as possible

Please share one thing (or more) which you wish you had known before you moved in:

It is nothing to be honest. Exactly the same as what I thought before moving

Please tell us about the good and bad aspects of living in your local area:

This apartment has the best of sea view and very serene . It is very close to major utilities and service providers

How has the building management responded to any problems or issues you have raised:

Timely response to complaints and issues when them

Please share one thing (or more) which you wish you had known before you moved in:

I love the modern facilities fitted in the apartment

Please tell us about the good and bad aspects of living in your local area:

The sound insulation is poor. There are not many restaurants around, the scenery is beautiful, and the service is very high quality. The safety factor is very high. The elevator may need regular maintenance. The gym can have more facilities.

How has the building management responded to any problems or issues you have raised:

Some equipment can be added to the gym, and I hope the apartment can repair the elevator.

Please share one thing (or more) which you wish you had known before you moved in:

Can I exercise conveniently in the apartment or outside.

Please tell us about the good and bad aspects of living in your local area:

Living here is all we could possibly want. Morrisons and Aldi just round the corner and town centre a few minutes walk away. Situated near doctors and hospital we have all the amenities close by. It's lovely and quiet on the street so far but still quite a few empty houses. Parking spaces on the drive are well thought of with enough spaces for 2 vehicles. There is an outdoor space which is perfect for walking the dogs. A large park and grass area for children to play, could do with some lighting along the path at night as it's pitch black.We are situated away from the road so we don't get any traffic noise. It's a lovely development and we are very happy living here.

How has the building management responded to any problems or issues you have raised:

The building management have been very efficient and any issues have been resolved promptly in a professional manner.

Please share one thing (or more) which you wish you had known before you moved in:

If there's one thing we could have wished for it would have been having the pleasure of dealing with Leaf living a long time ago if the property had been built before. After moving a lot over the years it's such a huge relief dealing with such a professional company and being allowed to live our life hassle free.