A guide to living in Borough of Haringey

Please tell us about the good and bad aspects of living in your local area:

Tottenham Hale is very well connected to public transport links, being on the Vitoria line you get to central London in less than 20 minutes, and you are 1 train stop away from London Liverpool Street or Stratford. There are plenty of green spaces around and very convenient shops and good GP too.

How has the building management responded to any problems or issues you have raised:

As mentioned, upper management responsiveness is also lacking; as an example, management (James) completely missed a scheduled meeting with us and never bothered to apologize or reschedule. Onsite team is in general very responsive and attentive, although I feel they have a lot of limitations on what they can do or offer. I can only say positive things about Clay, Niamh and Iga.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had fully understood the strict financial realities of living here, particularly regarding renewals and the check-out process. First, be prepared for a hard negotiation on your renewal if you decide to stay a second year - they will not do a flat renewal. Second, I wish I had known how aggressively management approaches deposit deductions when you leave. The walls are painted with a flat, non-washable paint that scuffs incredibly easily. Even after 12 years of flawless renting in London, and despite paying £840 in 'pet rent' over two years, they still deducted £200 from our deposit for minor, purely cosmetic wall marks. You should budget with the expectation that they will attempt to pass the cost of routine, fair wear-and-tear redecoration onto your deposit at move-out.

Please tell us about the good and bad aspects of living in your local area:

Transport links are great and availability of shops and restaurants is always improving so great to see!

How has the building management responded to any problems or issues you have raised:

Very quick to respond and always happy to help and communicates well regarding any issue.

Please share one thing (or more) which you wish you had known before you moved in:

How much space there is for home working and hosting guests

Please tell us about the good and bad aspects of living in your local area:

Local amenities are good. There is a local retail park which houses a range of shops from Lidl to TK Maxx. The tube station is very close which makes me feel safe in the evenings. The wetlands are a short walk and the building overlooks a park.

How has the building management responded to any problems or issues you have raised:

When I had issues with logging onto Evinox Imran quickly sorted it out for me

Please share one thing (or more) which you wish you had known before you moved in:

No not really my questions were all answered on my your and when I moved in

Please tell us about the good and bad aspects of living in your local area:

The area is great very multicultural, easily accessible shops and facilities, fantastic public transport

How has the building management responded to any problems or issues you have raised:

Promptly and efficiently, any issues has been resolved

Please share one thing (or more) which you wish you had known before you moved in:

None, I didn't have any difficulties and I wouldn't do anything differently

Please tell us about the good and bad aspects of living in your local area:

I rated 4 stars because the building is right in front of the Victoria tube and the train to Liverpool street. So to get to work and to the city it’s quickly and it’s very convenient! However around the area there isn’t much to do.

How has the building management responded to any problems or issues you have raised:

Yes, always . No issue has not been attended to. Happy overall

Please share one thing (or more) which you wish you had known before you moved in:

I made sure I was aware of everything, nothing I didn’t qualify before moving in