Apex Gardens, N15

Please tell us about the good and bad aspects of living in your local area:

Apex Gardens is located right in the heart of the high street area, with a major Tesco Superstore just minutes away and the famous Seven Sisters Market which specializes in Latin food. There are a variety of other food shops like kebab, Costa Coffee, Malaysian food and even a well stocked Chinese super mart which sells fresh lobsters and crabs! Transportation is the best aspect because it literally takes 1 minute to get to Victoria Line Seven Sisters tube. Nearby, there is also Seven Sisters Overground and South Tottenham Overground.

How has the building management responded to any problems or issues you have raised:

The management team is very responsive, and it's really straightforward to report any issues through the Grainger App. We had an issue with our freezer not working and they coordinated with Electrolux to replace the entire fridge unit.

Please share one thing (or more) which you wish you had known before you moved in:

There are no other high rise buildings around the vicinity of 1km, so the view is really nice from 2 sides of our apartment, facing East (morning sun) and facing North. The management team organizes some really cool events like Summer Festival, Halloween Party, Christmas Night, Easter Egg Hunt etc for all the residents to come together and mingle, with free food, drinks and fun activities. If you can, secure the longer 3-year deal to lock in the rental pricing because you will get a better rate.

Please tell us about the good and bad aspects of living in your local area:

Quiet-ish area with big Tesco nearby. Busy road but the building is well insulated so unless you have the windows open you can barely hear them.

How has the building management responded to any problems or issues you have raised:

The on site team are very quick to respond to any repairs, a few times even came up to my flat and unclogged my sink for me!

Please share one thing (or more) which you wish you had known before you moved in:

there is no parking on site which did catch us off guard but there is a loading bay for moving in

Please tell us about the good and bad aspects of living in your local area:

The location is good as the underground station is just across the road, but the noise level can be very loud with emergency services serines ringing late at night. General hygiene around the property can be improved as the wear and tear are very high. There were the serious issue with insects coming through the windows facing A10 during the summer which has not been resolved by the service management team. I have to take action as to install insect netting at the window to allow the window can remain open without insects flying in. The high turnover rate for the service team can be tiresome for tenants as items can be missed or not follow up and pro-actively feedback to the tenants. All the facilities are functioning well within the apartment and sufficient. Maybe property management can consider to accommodate tenant request for different type of bed mattress for the long stay tenants as correct type or firmness mattresses can be the minimum factor that would affect the sleep quality.

How has the building management responded to any problems or issues you have raised:

The repair apps is majorly disappointing and also with the repair contractor quality need to improve heavily. More pro-active with feedback required for follow up with issue raised by tenants can ease the tenants’ worry.

Please share one thing (or more) which you wish you had known before you moved in:

There maybe some noise issues around the property at night and weekend with the busy main road (A10) that maybe sensitive with certain type of tenants that should be mentioned during the site inspection.

Please tell us about the good and bad aspects of living in your local area:

The local area is convenient for daily shopping and transport to central. However there's not much to do there as the area is quite underdeveloped. Not very safe to walk at night. The best thing about it is it's right by the Victoria line station.

How has the building management responded to any problems or issues you have raised:

Good, I report repair myself so don't really deal with the management team.

Please share one thing (or more) which you wish you had known before you moved in:

The rent increase per year is quite high here. The repair is very easy on the app.

Please tell us about the good and bad aspects of living in your local area:

A brilliant place, great area, friendly management, in the hub of an up and coming area. There is plenty to do

How has the building management responded to any problems or issues you have raised:

Very quick and efficient in responding, good with following up

Please share one thing (or more) which you wish you had known before you moved in:

It is quite noisy on one side of the building as it is over a main road.