X1 The Quarter, L8

X1 The Quarter, L8

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X1 Developments Limited
Ranked 28th out of 116 in X1 The Quarter, L8
3.76 (99 reviews) 3.76 (99 reviews)
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This development has a high number of verified resident reviews written in the last 12 months.
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Category Scores

3.51
Facilities
4.13
Design
4.58
Location
3.80
Value
2.98
Management

X1 The Quarter is a large development by X1. A total of five buildings form The Quarter; The Tower, The Terrace, The Studios, The Courtyard and The Gallery. Located in a prime position for commuters, the development benefits from good transport links. Also the scheme benefits from bring a 5 minutes walk from the world-famous Albert Dock.

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Modern spacious apartments but several issues

Verified Resident
Verified Resident
Review Date Jan 2021

The studio apartments are beautiful! Very modern and very spacious with everything included you would need that other studios in the area don’t have (TV, kettle, toaster, microwave).
Negatives are that the apartments have very small electric heaters that turn themselves off after two hours so the apartment is permanently freezing in winter months it just doesn’t heat up. The only way to heat up the apartment is to put the oven on!
The letting agents are not so great. My apartment was not clean on arrival (bearing in mind i was moving in the middle of a pandemic you would expect things to be clean!) and it took them five days to offer to send someone out which in that time I’d obviously cleaned it myself. I’ve found when reporting things to X1 they just blame it on somebody else instead of taking responsibility. It’s always either the letting manager or the maintenance person or somebody else. There has also been numerous issues in my apartment that should have been fixed before I moved in (broken tv, lukewarm water in the bathroom, gap in the window so an awful draft as window not fitted properly).
Additionally, the process of letting the apartment was also not great. The communication was shocking and I was constantly chasing for updates then different people telling me different things. I have never known an application process to be as stressful.
I give the apartments themselves 4/5 as they are beautiful but they seem to have many issues. Lettings management score a lot lower they certainly need to think about their communication and responsibility instead of ignoring emails and calls and passing the book to other people.
Property management I believe is Haymarket I think they are fine. I often see and hear cleaners cleaning the corridors and lifts.
Another negative is there has been constant building work on the road/pavement around the property.

Please tell us what you like and dislike about this area:

This is a perfect location as it’s not right in town but easy reached within a ten minute walk. There is 24 hour petrol station a few minutes walk away for any urgent things and there is an array of supermarkets within 15 minutes walk. As it’s so close to town there are so many restaurants and bars within walking distance and they all deliver to. Depending on what side you are on there is also a great view of the city.
Negatives is during the day and night you will constantly hear police sirens, but then I guess this is to be expected living in the centre and on a main road. If you are a light sleeper you would struggle to sleep.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known how loud it is living here. The noise of the traffic as well as the constant police sirens take a lot of getting used to.

What is the best feature of your home:

The view of the city is great and the apartments themselves are modern and spacious so never feel claustrophobic.

4
Facilities
5
Design
5
Location
4
Value
2
Management
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Brilliant properties, awful letting agent

Verified Resident
Verified Resident
Review Date Jan 2021

X1 the property management company is awful, the management staff are lazy and inefficient.
The security staff are great, they’re fantastic in regards to the security aspect and are quick and efficient in dealing with concerns. They’re also a really friendly team.
We’ve lived here for almost a year and repairs/maintenance of the a building/grounds originally expected (by the property management) to take 3 months are still ongoing. This is often very loud meaning working from home or studying is interrupted by loud work going on outside of the building.
Theres been leaks in the carpark for a year, this is now damaging cars however x1 are still slow in fixing this.
They’re quick to issue parking fines however when they agree to cancel these are outstanding 6 months after they agreed to cancel it.
Parcels and post often are stolen.
The main door was broken for 6 months before it was finally repaired.
Outside of the building floods due to poor drainage
Moving in to a previous x1 property (owned and let by x1) was slow and delayed causing unnecessary cost. They blamed this on cleaning and inspectingthe property however when moving in it was unclean and the oven and heater that was supposedly checked was inoperable meaning for almost a week we did not have an oven.

Please tell us what you like and dislike about this area:

central
Great range of bars/restaurants
Great views

Please share one thing (or more) which you wish you had known before you moved in:

That the car park would leak.

If there is one thing you would change about your flat or property what would it be:

The building management, the landlord raises issues within 10 mins of us reporting them however building management is in effecient.

1
Facilities
4
Design
5
Location
5
Value
1
Management
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Poor property management

Verified Resident
Verified Resident
Review Date Jan 2021

The building design is ok abs the property itself is spacious and comfortable to live in. The building lacks many amenities. The front doors cannot be controlled via the intercom systems in the flats which can be very inconvenient for residents to permit access for visitors.
The lifts often breakdown and take a long time to be repaired. This can be very inconvenient as the property has over 21 floors.
The post room is not secure which results in regular parcel thefts.
There is no functioning bin chute and no recycling facilities.
Parking locally is very limited and the private parking offered by the building management company is expensive and not secure – there are often reports of theft from the ‘secure’ carpark. In additional there are very limited bike parking facilities and no communal green spaces.
There is continuous building work going on in and around our building to deal with problems that have occurred in the short life of the building- leaking windows, flooding…
The management company is unorganised and difficult to work with. They are bad communicators and often mix up the properties they manage – for example in the past I have been sent end of tenancy documents in error (despite still having months left on my tenancy agreement) and I have also been sent overdue rent reminders despite paying my rent on time due to admin errors not recording my information correctly.
The property maintainece team are unorganised and took almost 6months to arrange a simple roller blind replacement.

Please tell us what you like and dislike about this area:

The property is set a short walk from the city centre and close to lots of bars, takeaways and shops. There isn’t really a supermarket close by though. The nearby nightlife can be noisy and parking is often difficult.
There is a high turnover of people living in my building which results in a lack of community spirit and often residents do not take personal responsibility for themselves in communal areas.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more about the property facilities. The biking appears very new and impressive but there are lots of every day issues like lack of recycling, insecure post room, no working intercom ‘buzzer’ system that make living here more difficult and inconvenient than necessary.

How has the building management responded to any problems or issues you have raised:

The property management have been very slow to response to any queries I have raised. They rarely respond to any emails and never return phone calls

1
Facilities
3
Design
4
Location
2
Value
1
Management
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Poor design, neglected by developers, good location

Verified Resident
Verified Resident
Review Date Jan 2021

Exterior is poorly maintained, weeds growing through the paving, litter everywhere, the access road floods frequently and there is a significant step between this and the main road so your car jolts every time you enter or leave the development. Balconies are made in such a way that you need to wear shoes to stand on them, as the metal grating is too uncomfortable for bare feet or socks, which detracts from how often you want to use it. Also it means you can’t put anything on the floor or you rusk it slipping through to the ground below.
No recycling facilities at all which is completely appalling. Raised this issue with the developers who said it was ‘too difficult’. Secure door to the car park broken so always unlocked, car park door often broken and stuck open.
Windows not fitted properly so when it rains quite a lot of water ends up on the inside of your flat. Not ideal

Interior of the building is clean and well maintained. No soundproofing of any kind so you can clearly hear your neighbours conversations, including those across the hallway. The ventilation system allows smells to cross between properties, so my flat smells of my neighbour’s cannabis habit. Security guards are always easy to contact and are as helpful as they can be.

Please tell us what you like and dislike about this area:

Vibrant area with lots of bars, restaurants and very close to the Docks. Short walk to the centre and easy road access to the Mersey tunnels.

Please share one thing (or more) which you wish you had known before you moved in:

How poorly designed, built, and maintained the property is.

How has the building management responded to any problems or issues you have raised:

Developers have been unhelpful and ineffective with all issues.

2
Facilities
2
Design
4
Location
3
Value
2
Management
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Great location, smart apartments, poor management.

Verified Resident
Verified Resident
Review Date Jan 2021

The apartments are nicely designed. I think the development was only a year or so old when I moved in 3 years ago and the studio apartments are smart and modern design. I have a large studio which is larger compared to some of my friends’ studios in other complexes. The facilities are okay but not amazing. The gym is very basic in that it just has cardio equipment. I think this would be greatly improved by adding more equipment and weight selections. It’s also very small to serve the whole complex. The laundrette facilities are terrible. The biggest downfall of the building itself and one of the reasons I will soon be leaving. I have had a camping washing machine for the last couple of years because the laundrette was expensive, unreliable and not fit for purpose. The building management is okay but could be improved. We have a security guard but we are supposed to have a concierge but it’s difficult to get parcels delivered to the building which is not an issue for my friends who live in other complexes. The major overall downfall of the complex is the property management. Every time I need to deal with someone at the office it’s an ordeal trying to get to speak to someone. Every time they tell me someone will call me back and no-one does. Every query is exhausting. Its a shame because the apartments are really nice and in a great location and I’ve made my home for a few years but the negatives have now become too annoying.

Please tell us what you like and dislike about this area:

The location is great in that you’re a short walk from the city, train station and bus station for transport links and the universities. This means that you can walk everywhere year round. The baltic triangle area has a great array of restaurants and bars, especially the baltic market site. The major downside of living here is the lack of a larger supermarket close by.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how poor the laundrette facilities were so I would have bought a camping washing machine from the beginning.

If there is one thing you would change about your flat or property what would it be:

The major improvement would be more effective property management by X1. If they focussed more on actually dealing with the queries and requests of tenants it would greatly improve my review.

3
Facilities
4
Design
5
Location
3
Value
2
Management
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Living in X1 The Quarter- A wonderful location

Verified Resident
Verified Resident
Review Date Jan 2021

The building is well designed, it will be very obvious that the designers have taken great consideration in regards to the requirements of one who may chose to live within the properties. The design is well suited to the modern professional, students alike and new families. Facilities are well maintained and include a family cinema, a great gym containing all the necessary machinery you require to keep fit and a 24hr/7 days a week security presence ensuring you and your family are kept safe. Should you chose to park your vehicle in the underground car park you will be reassured regarding its safety, features of which include fob access and allocated parking with management teams ensuring each vehicle is parked properly and displaying a valid permit. Both building and property management systems are in place and you will be reassured that any developments, construction or refurbishments will be informed to you as the tenant, thus ensuring you are updated on what is happening to your building. In conclusion, a great place to live and explore a great city.

Please tell us what you like and dislike about this area:

This is a complex with a great location being situated near local amenities including several groceries stores that are located within walking distance, multiple coffee houses and a short distance from Liverpool 1. Being a short distance from Liverpool 1 means that you’re not too far from some of Liverpools greatest restaurants, with transport links including the local bus stop. The properties are well built and if your lucky to get one with a view you will surely be surprised with the view you get of Liverpools high rise buildings including the well known Liver Building and the Docks.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I new that the extra loss of heat from under the main door is huge especially during cold nights.

If there is one thing you would change about your flat or property what would it be:

Slightly better heating with possible two heaters in each flat and a few more sockets.

5
Facilities
4
Design
5
Location
5
Value
5
Management
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Gallery

Verified Resident
Verified Resident
Review Date Jan 2021

The Gallery was built c2010 and was the first block on this site. It’s residential-only whereas the other 3 blocks are mainly for students.
The main positives are the apartments are well designed with lots of storage space, there’s an underground car park and it’s very convenient for the city centre.
The negatives are the facilities are basic and the building management by X1 is poor. They are slow to respond to issues around the building, eg lift not working, entrance door not locking properly (so anyone could walk in).
When we moved in (summer 2017) there were zero recycling facilities on site and it took me 6 months of emails to the council to get it set up. Also there is no system for management of mail in reception, ie parcels and letters thrown all over the floor, so post sometimes goes missing. It wouldn’t take much effort to sort this out.
Security/health and safety could be much tighter.
No green space nearby.
The underground car park regularly floods in heavy rain causing damage to cars. Despite teams of workmen repeatedly digging for months it hasn’t improved!
However despite all this, our landlord is Vermont and they are highly efficient, a pleasure to deal with and eventually get our repairs completed.

Please tell us what you like and dislike about this area:

Positive: good location c15 mins walk from city centre, waterfront, Liverpool One and Albert Dock.
Negatives: Poor local shops and transport links as not a residential area previously. Lots of construction sites and litter everywhere.

Please share one thing (or more) which you wish you had known before you moved in:

How convenient the location is.

What is the best feature of your home:

The view over the river, as far as the Welsh mountains!

1
Facilities
3
Design
4
Location
3
Value
1
Management
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The Tower Liverpool. L8

Review Date Jan 2021

The design of the building is super modern which is what I love!

The facilities here are great, car park right underneath (at extra charge), 24 hour security team who are so nice and approachable, lovely cleaning staff who are also really chatty and friendly.

Also quite reactive to the Covid pandemic I’ve been impressed with certain aspects and how they were handled.

I would have to say the property management is hit and miss sometimes you are waiting an awful long time for a response to a question or an issue you raise. But I suppose how nice the staff are sometimes counteracts that.

Please tell us what you like and dislike about this area:

Love the area. Only downside is there are a lot of business areas behind us such as factory’s etc which spoil the view if you have guest coming in form that direction.

The other side is lovely as we have the Baltic market right on our doorstep, the train station is a bit of a walk away so that can be a pain but there are enough benefits such as coffee shops, local shops, car garages etc that out way this! Love the location overall

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the car park was managed by an external company as they are quite heavy with fines for simply misunderstandings when we already pay an awful lot for the luxury of having a space to park in.

If there is one thing you would change about your flat or property what would it be:

I would like it to be slightly bigger and maybe bigger windows. I think these are available but sadly there wasn’t many options when we were looking to move. Our flat is perfect for us but if I had to change one thing it would just be making it slightly bigger!

5
Facilities
5
Design
5
Location
4
Value
4
Management
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X1 The Tower- An Honest Review

Verified Resident
Verified Resident
Review Date Jan 2021

The building is managed amazingly, the cleaning staff keep on top of EVERY area and are so friendly when you bump into them. The same goes for security staff they go above and beyond to make you feel safe and welcome. I love the design of our building X1 The Tower, because it’s extremely modern and fits right in with the young professionals vibe.

In relation to the property management that is an aspect that at times lacks, the main reason for this would be bad communication, no responsibility and time management. I do have to say i find the staff themselves helpful and friendly however they just need a nudge sometimes but that is sometimes to be expected in this time. Overall still highly recommend!

Please tell us what you like and dislike about this area:

I love the area as it is extremely local to Liverpool beauties such as the Baltic market. But main town is also only like 10-15 mins away tops, so even though we miss out on the daily hustle and bustle of Liverpool one we have the option to venture in.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there was still building work going on in the area, it’s great to see constant improvements but we’ve had it since the day we moved in, it would be nice to see the place fully finished and be able to enjoy the grounds more. However totally understand Covid has had it affects and the builders are more than helpful if they block the car park entrance etc

How has the building management responded to any problems or issues you have raised:

In all honesty there has always been a delay in dealing with or answering any questions we’ve had and it has never been straight forward. As mentioned above it’s a shame because they are all lovely ! Just sometimes slow considering they are the only people we gave to go to. Overall lovely people though.

5
Facilities
5
Design
5
Location
4
Value
3
Management
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X1 Studios

Review Date Jan 2021

The washing machines are dirty and the maintenance team take a very long time to fix things. The estate agents are very slow as well. However the security staff are kind and welcoming. The rooms themselves are nice and lots of storage space. Best thing about the room is the view of the water front. However the walls and doors are not sound proof and you can hear lots of noise from the hallway and other rooms.

Please tell us what you like and dislike about this area:

Thee location is fab, overall, I enjoy living here but the area is on the pricey side. Loads of local bars and restaurants, 10-15 minute walk to town where there are loads of supermarkets and other shops. The area could do with more buses however, everywhere is within walking distance and the closest train station is Brunswick about 10-15 minutes walk and Central station is about 20-25 minutes walk.

Please share one thing (or more) which you wish you had known before you moved in:

How loud the building was. You can hear a lot from other rooms.

What is the best feature of your home:

The view of the docks is by far the best aspect of the building.

2
Facilities
4
Design
4
Location
3
Value
2
Management
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User submitted image of X1 The Quarter, L8
User submitted image of X1 The Quarter, L8
User submitted image of X1 The Quarter, L8
User submitted image of X1 The Quarter, L8
User submitted image of X1 The Quarter, L8
User submitted image of X1 The Quarter, L8
User submitted image of X1 The Quarter, L8
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Number of developments 3

3.74

Average rating based on 126 reviews

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