Woodnook, BB5

Manager response

Hi Ethan, Thank you for your kind words. We’re so pleased to hear that you’re enjoying your home, especially the kitchen, it’s great that it’s both practical and stylish for cooking and entertaining. We’re also glad the bedrooms and bathroom have been working well for you and that the space feels comfortable and inviting. It’s lovely to hear that you’ve found the neighbourhood friendly, with plenty of local shops, gyms, and parks nearby. It's fab to know that any issues you raised were resolved smoothly and without hassle. Thank you for recommending us, it means a lot to know you’re happy in your home at Woodnook and feel supported by Dean and our team. Best wishes,

Manager response

Hi O, Thank you for taking the time to share your experience at Woodnook! We’re really pleased to hear you’ve enjoyed your home, the modern design, and the facilities, it’s great that you’ve been able to make it feel like your own. We’re also glad that Dean and our team has been responsive and resolved maintenance issues quickly. We appreciate your feedback on parking and shared spaces. While some aspects are outside our direct control, it’s helpful to hear, and we’ll continue to look for ways to support residents and keep the area pleasant for everyone. Thank you again for recommending the development, it's brill to know it’s been a positive first home for you! Best wishes,

Manager response

Hi Amy, Thank you for sharing your lovely review. We’re really pleased to hear the house has been a good starting home for you, with the space and essentials you need. It’s great that the location, motorway links, and nearby shop have worked well too. It's great that the team has been able to respond quickly when you’ve needed support , that’s always something we aim for. We also appreciate your feedback about the self-locking doors and parking, as it helps us understand where things could be improved for residents. Thanks again for recommending us! We’re glad to have you as part of the Woodnook community. Best,

Manager response

Hi Rebecca, Thank you so much for your wonderful review! We’re thrilled to hear that your experience from day one has surpassed expectations and that you’ve found your home spacious and comfortable. It’s also great to hear that Dean has been friendly and responsive whenever you’ve needed support. We’re glad you’ve enjoyed the local amenities and the community feel of the area, as well as the nearby natural spaces. We also appreciate your honest feedback about parking and keeping the streets clear, it’s really helpful for us to know. Thank you again for recommending us. We’re delighted that you’re happy in your home and feel part of the Woodnook community! Best,

Manager response

Hi J, Thank you for sharing your feedback. We’re really sorry to hear about the maintenance issues and the concerns you've raised regarding the property and the area. We understand how frustrating that must be. We've shared your feedback with the team, and they are looking into it to make changes moving forward. Your input is really valuable to us as we continue to make improvements. Best regards, Holly Team Placefirst