Windlass Apartments, N17

Please tell us about the good and bad aspects of living in your local area:

Bad services, poorly managed with no accountability or help when things go wrong which they often do in this building

How has the building management responded to any problems or issues you have raised:

Poorly, often not responding within 48 hours and with no resolution when they do respond. Just empty apologies with no guarantees anything will be done to prevent further issues

Please share one thing (or more) which you wish you had known before you moved in:

How frequent issues would arise with the property. Paying £2100 for a one bed with THIS many issues has got to be a psyop to see how far you can push tenants.

Please tell us about the good and bad aspects of living in your local area:

Positive: excellent transport connections (tube, buses, trains to the airport); quiet area as the apartments face the wetlands and nature Bad: poor selection of restaurants and bars, not lots of parks around

How has the building management responded to any problems or issues you have raised:

Yes but not always dealt in the best way. We once raised a lift issue (loft not working for weeks), and they didn't reply to my message but they sent a generic communication to everyone.

Please share one thing (or more) which you wish you had known before you moved in:

Everything reflected the viewing, so nothing bad or good to declare

Please tell us about the good and bad aspects of living in your local area:

The transportation links within the area is fantastic. This consists of several bus routes and Tottenham Hale station being within 5 mins walk. The bin store is surprisingly always usually clean and neat, free of any foul odours. Although we are based by the main road which links Blackhorse Road to Tottenham Hale, there is no traffic noise. Unfortunately there is no parking onsite or much around the area. There is a beautiful canal outside and the apartment has spectacular views of the wetlands.

How has the building management responded to any problems or issues you have raised:

Very quick and efficient. Always transparent. Onsite team accessible all the time for help.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I researched about parking in the local area.

Please tell us about the good and bad aspects of living in your local area:

Good public trasport (Tottenham Hale station/victoria line/Stansted airport at less than 10 minutes walk) Not loads of restaurants pub, only a couple. Retail park with Boots TKmaxx, Lidl - very handy.

How has the building management responded to any problems or issues you have raised:

Sometimes they've ignored my emails and I've had no answer back

Please share one thing (or more) which you wish you had known before you moved in:

In summer, there are spiders close to the windows/balcony so it's impossible to open them

Please tell us about the good and bad aspects of living in your local area:

Good public trasport (Tottenham Hale station/victoria line/Stansted airport at less than 10 minutes walk) Not loads of restaurants pub, only a couple. Retail park with Boots TKmaxx, Lidl - very handy.

How has the building management responded to any problems or issues you have raised:

Sometimes they've ignored my emails and I've had no answer back

Please share one thing (or more) which you wish you had known before you moved in:

In summer, there are spiders close to the windows/balcony so it's impossible to open them