Vonder Bedford, MK40

Please tell us about the good and bad aspects of living in your local area:

Excellent location in town centre local shops pubs restaurants are plentiful. Parking not an issue nothing bad to say

How has the building management responded to any problems or issues you have raised:

Had a few minor bits needed attention and these were sorted within 48 hours by maintenance

Please share one thing (or more) which you wish you had known before you moved in:

Not really as I have lived in Bedford for the last 14 years

Please tell us about the good and bad aspects of living in your local area:

Ideal location all amenities walking distance. Parking is extra but at least available in busy town. Antisocial behaviour has significantly lowered score. Trespassers in building on regular basis, smoking potential drug use and reside in building corner. Kept me awake few times already and I've called police early morning and not resolved yet. Also when we first moved in our fault we locked ourselves out in the evening and the emergency helpline was totaly unhelpful with no empathy esp as wexhad atoddler needing her medicine . The helpline manager did call back and was more empathetic but improved out of hours process would be better.

How has the building management responded to any problems or issues you have raised:

Again Kinga is the best. Maintenance is responsive but sometimes havw to come back for same problem or has to be reported multiple times.

Please share one thing (or more) which you wish you had known before you moved in:

As above. Clarifying Internet is included in rent and that there is actually plenty of parking space!

Please tell us about the good and bad aspects of living in your local area:

Dirty, no bills, no help from the Vonder office. Lots of attitude given from the office. The worst treatment I've ever received professionally is from *Name Removed*. They should be terminated.

How has the building management responded to any problems or issues you have raised:

Poorly. Slowly. Not completely. The issue reporting process is a nightmare.

Please share one thing (or more) which you wish you had known before you moved in:

The management company, Vonder, acts in a completely disorganized, ineffective & unprofessional manner. Their entire office staff is as useful as a screen door on a submarine. A well-placed phone call from an attorney might get you positive results, but otherwise, you are treated as a waste of their time. Thanks for the chance to leave the review. No one has asked my opinion once since I've been in the property.

Please tell us about the good and bad aspects of living in your local area:

On the positive side, being in the heart of the city offers convenience and accessibility to amenities such as shops, restaurants, and entertainment venues. I and my family enjoy a vibrant atmosphere and a sense of community. Additionally, living in the city center often means shorter commutes to work or school, as well as access to public transportation hubs, making it easier to get around without a car. However, there are also drawbacks to consider. One of the main challenges is higher living costs, including rent or property prices, as well as expenses for parking and other amenities.

How has the building management responded to any problems or issues you have raised:

The building management has responded to several requests promptly.

Please share one thing (or more) which you wish you had known before you moved in:

Basically I don’t know any insight I might have wish I know because due diligence was carried out.

Please tell us about the good and bad aspects of living in your local area:

Great location right in the middle of town with simple access to shopping, bars, restaurants, cinemas, theatres and galleries all in walking distance. Easy parking in a surprisingly quiet area given the central location.

How has the building management responded to any problems or issues you have raised:

I have had few problems, but every time I have asked for something it has been quickly understood and forthcoming

Please share one thing (or more) which you wish you had known before you moved in:

The flat is very warm, meaning no heating required since the first week of January. This was impossible to tell before I moved in but isn't a problem.