Victoria Riverside, LS10

Please tell us about the good and bad aspects of living in your local area:

GOOD - 20 minute walk along the river into Leeds. Easy to get into the motorway. BAD - surrounding area lots of construction.

How has the building management responded to any problems or issues you have raised:

Very quickly and well. Any problems are reported in a website and ranked for priority and speed they will be sorted.

Please share one thing (or more) which you wish you had known before you moved in:

Parcels getting stolen - we never have things delivered to the flat in case they get stolen

Please tell us about the good and bad aspects of living in your local area:

Local express stores around 7-10 minutes away, canal view apartments are lovely the natural lighting and nature view is great. Many bins which is great,

How has the building management responded to any problems or issues you have raised:

Not well, issues that were raised were not met with timely responses, lack of support towards the fact I had 2 costly parcels go missing.

Please share one thing (or more) which you wish you had known before you moved in:

I wish more accurate & clear communication in terms of bills and costs had been presented so we could make more accurate financial decisions based on our current financial position.

Please tell us about the good and bad aspects of living in your local area:

Decent amount of local shops, not so many bars and restaurants however. Transport isn't bad, the train station is a walkable distance. However, buses aren't as good, not convenient to get the bus into town. Bin collection is very regular and the area itself is quite quiet.

How has the building management responded to any problems or issues you have raised:

The few times there have been issues with our flat and we have contacted maintenance they have taken ages to respond. At times, we have received an answer 2 weeks after the job was meant to have been done.

Please share one thing (or more) which you wish you had known before you moved in:

The appartment was not as furnished as one would it expect it to be. We were given the bare minimum (e.g missing bin, tv, hoover, coffee table, kettle, toaster, microwave...)

Please tell us about the good and bad aspects of living in your local area:

The canal is a lovely place to walk and the docks are nearby, as well as an easy and quick walk to the city centre. Not much public transport nearby but the walks are easy so hasn’t been an issue.

How has the building management responded to any problems or issues you have raised:

They only respond when they want to, and when they do respond it’s unhelpful. Eg wouldn’t check CCTV when my bike was stolen.

Please share one thing (or more) which you wish you had known before you moved in:

That bike sheds are insecure and to get parcels delivered to local pick up point as they will definitely be stolen