The Woodlands, MK5

Please tell us about the good and bad aspects of living in your local area:

Perfect location and within 5 mins of our kids schools and main amenities. Very happy with where it is.

How has the building management responded to any problems or issues you have raised:

Yes responsive and friendly always. Had a number of queries that were answered straight away

Please share one thing (or more) which you wish you had known before you moved in:

As mentioned the property has lots of big storage space but could have been designed better

Please tell us about the good and bad aspects of living in your local area:

Been in the property 1 week so haven’t fully explored the area yet but so far all seems to be great.

How has the building management responded to any problems or issues you have raised:

An issue with the hinges on the exterior meter cupboard has been reported & acknowledged swiftly. Awaiting contractor to repair.

Please share one thing (or more) which you wish you had known before you moved in:

A positive experience so far from beginning to end, feel we’ve been well informed throughout.

Please tell us about the good and bad aspects of living in your local area:

The property is in a quiet, residential neighbourhood with easy access to the train station. There’s also lots of parking available.

How has the building management responded to any problems or issues you have raised:

There is a property manager you can always reach out to for issues. The property manager reaches out to the service providers who then come for the fix. I have had most of my complaints resolved quickly with the exception of my electric hob which took a grueling 5 weeks for the manufacturer to replace. That was hell

Please share one thing (or more) which you wish you had known before you moved in:

None. It’s my second time renting but so far this might just beat my previous apartment where I lived for several years.

Please tell us about the good and bad aspects of living in your local area:

Range and Quality of Local Shops: Most shops are quite far, especially for residents without a vehicle. Convenience and Availability of Transport Links: Public transport is not very reliable. Buses are often late and don’t run frequently to and from major shops or Milton Keynes Station. This makes it difficult for those without cars, who often need to rely on e-hailing services like Uber or Bolt, which increases the cost of living in the area. Living on Our Street: We really enjoy living on our street. Although there is still some ongoing construction, the builders are very respectful, and the street is cleaned regularly to keep dust to a minimum. Parking Availability: Parking availability is currently good. Each unit appears to have two allocated parking bays. I’m not sure if there’s a designated area for visitors, but it might be something the developers could consider in the future—especially once all units are occupied. Other Notes: Bin collections are efficient and well-managed. There are no issues with antisocial behavior, and traffic noise remains at an acceptable level.

How has the building management responded to any problems or issues you have raised:

Our property manager, Mustafa, is always helpful and works hard to resolve issues effectively and efficiently. However, there can sometimes be a delay between when a problem is reported and when it is fully resolved. From our experience, this seems to happen when Allsop needs to coordinate with external contractors or builders. For example, we reported a leak in the downstairs cloakroom. The plumber replaced several components except for the cistern, which he believed could be the cause of the ongoing water trickle. Unfortunately, he has not yet returned to complete the repair. Our water usage appears higher than normal, and we suspect the leak is contributing to this. We hope the issue can be resolved soon, as it may significantly increase our water bill over time. We are also still waiting for the pest control service provider to remove the wasp/hornet nest near our front door. This poses a potential safety risk, as adults, children, and pets could get stung if it is not removed promptly.

Please share one thing (or more) which you wish you had known before you moved in:

We immigrated from South Africa to the UK in August 2025 and contacted Milton Keynes City Council (MKCC) immediately to arrange school placements for our 16-year-old twin daughters. On 13 August 2025, we applied to The Hazeley Academy, Denbigh School, and Shenley Brook End School. On 29 September, all three schools declined the applications due to oversubscription, and MKCC subsequently allocated our daughters to Walton High under the Fair Access Protocol. We have appealed the decisions of all three schools and are currently waiting to appear before their respective Appeals Panels. Our daughters have now lost more than two months of school. We are also waiting for the council’s assistance with transport to and from Walton High, as both girls have medical conditions that would be exacerbated by the approximately three-hour daily commute. It is clear that there are not enough school places in the area to support the growing population and new housing developments. Children should be able to attend a local school near their home so that they can make friends, participate in extracurricular activities, and become part of their community. Unfortunately, it seems our daughters may not have this opportunity—something we wish we had known before relocating.

Please tell us about the good and bad aspects of living in your local area:

The overall infrastructure in Milton Keynes is very good. Excellent rail and road access (M1 and A5), with the City's roads built on the US grid system. Complimented by Redways that give access across the city for pedestrians and cyclists alike. The development in Shenley Wood is growing rapidly and would benefit from it's own local centre (shops etc) in line with the other Shenleys. We have regular weekly bin collections, thankfully no anti social behaviour and no traffic noise (located in a cul de sac). As the development continues to fill with new residents, parking is becoming more of a challenge with many multi vehicle households, some using more than the allotted two spaces, or parking on across the footpath and road rather than behind their property. It would be useful to have the bays numbered for each house.

How has the building management responded to any problems or issues you have raised:

There were issues when we first moved in due to a fault with the heat pump, and a lack of knowledge / understanding as to who was responsible for resolving the issue. This resulted in a week without hot water, However since then, any issues that we have logged for maintenance have been resolved very quickly, with thanks to Mustafa Dar (Property Manager) for expediting any resolutions that require escalating. Mustafa went over and above when he went to retrieve a package we had been waiting for that had been delivered to an unoccupied property.

Please share one thing (or more) which you wish you had known before you moved in:

The curtain pole above the patio doors in one of the empty properties we were shown is not standard for all! Also a simple guide for the heating system would have been a big help.