The Residences Manchester, M15

Manager response

Thank you so much for taking the time to share your thoughtful and detailed review. We're absolutely delighted to hear that your experience living in the development has been such a positive one. It’s wonderful to know that you’ve enjoyed the modern design and spacious layout of your home, as well as the natural light and clean communal areas. We're especially pleased to hear your kind words about our facilities and team. Ali will be especially happy to know that his efforts have made a real difference to your experience – we’re very lucky to have him as part of our concierge team. Your feedback about the building management and property team being responsive and approachable is very much appreciated. We take great pride in maintaining high standards and ensuring our residents feel comfortable, secure, and well looked after. Thank you also for your comments about the surrounding area. We're glad to hear that the local amenities, green spaces, and transport links have contributed to your enjoyment of the neighbourhood. We appreciate your helpful note about the lifts during peak times and the tip about joining the residents’ group—great advice for future residents! Once again, thank you for your kind review. We’re truly grateful to have you as part of our community and look forward to continuing to support you throughout your time here.

Manager response

Thank you so much for taking the time to share your experience living in West Tower. We're truly delighted to hear that you've found the facilities luxurious, the environment secure and welcoming, and our concierge team particularly Ali and Christos. We’ll be sure to pass along your kind words to them. We also appreciate your feedback about the warmth in some apartments during the summer months. The large windows do offer fantastic natural light and views, but we understand how sun exposure can become challenging in warmer seasons. We're currently exploring ways to support residents with this, and your input is helpful as we continue to improve the living experience. Thank you once again for your thoughtful review and recommendation. We’re so pleased to have you as part of the West Tower community and remain here to support you however we can.

Manager response

Thank you so much for taking the time to share your experience living at North Tower. We're thrilled to hear that you've enjoyed your time here and that the building, amenities, and especially our team—Ali in particular—have made a positive impact. We'll be sure to pass on your kind words to him! We're also glad that the gym and rooftop have added value to your living experience, and that the location has met your needs for both comfort and convenience. We appreciate your honest feedback about the surrounding street traffic during peak hours. While it's unfortunately something outside of our control, we understand how that can affect the overall experience and will continue doing our best to ensure things inside the building remain calm and comfortable. Lastly, we're happy to know that our management team has been responsive and helpful. Should you ever need anything in the future, please don't hesitate to reach out—we're always here to help.

Manager response

Thank you for your thoughtful feedback—we’re so pleased to hear that your experience in the building and the neighbourhood has been such a positive one. It’s great to know that you feel safe and supported in the community, and we’re especially happy to hear that Christos and Ali from our night team have been helpful to you—we’ll be sure to share your kind words with them. We understand that ongoing construction in the area can be disruptive, and we appreciate your patience as the neighbourhood continues to grow and improve. We're glad to hear that this hasn’t significantly affected your overall enjoyment of the area, especially with the great selection of local shops and cafes nearby. It’s also reassuring to know that our management team has been responsive to your needs. If anything ever comes up, please don’t hesitate to reach out—we’re always here to help.

Manager response

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re absolutely delighted to hear how much you continue to enjoy life at Deansgate Square—even after nearly two years! Your kind words about the design and atmosphere of the development truly mean a lot. We're so pleased that the architecture, communal spaces, and seasonal touches like the Christmas lights and summer events have helped make your home feel special. It’s exactly the kind of environment we strive to create—a vibrant, welcoming community that’s more than just a place to live. We're especially glad to hear how much you’re enjoying the on-site facilities—from the gym and pool to the workspaces and terrace. It’s fantastic to know you’ve made such great use of the amenities, and that they’ve become part of your daily routine. Thank you also for your lovely feedback about Rasheed and our wider building management team. We’re so proud of the service they provide, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass on your compliments. We completely understand your thoughts on air conditioning—it’s something we know can be challenging in the warmer months, especially with the beautiful floor-to-ceiling windows. While it may not be feasible across all apartments due to infrastructure constraints, we’re always exploring ways to improve comfort where possible. Your comments about the area are equally appreciated. We're glad to hear that the local food scene, nearby amenities, and convenient transport options enhance your experience. And yes—the construction can be a bit of a trade-off, but we love your positive take on the excitement of seeing the city evolve. Lastly, thank you for sharing your tips for prospective residents. Insights like yours are incredibly valuable to others considering a move here, and we appreciate the time you’ve taken to share them. Once again, thank you for being part of our community and for your continued support. We’re truly grateful to have you with us and are always here should you need anything.