The Residences Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

Brilliant local shops and a range of diverse restaurants. Great transport links. I would love more green space around us.

How has the building management responded to any problems or issues you have raised:

Beth in particular has become a friendly face as part of the building management team that goes above and beyond to ensure that I and other residents have a pleasant living experience.

Please share one thing (or more) which you wish you had known before you moved in:

The friendliness of the building management team! Personal experience and how supported I feel is something I hadn’t had previously.

Please tell us about the good and bad aspects of living in your local area:

We love living in West Tower! Reception staff member Beth is always full of smiles, giving advice about local amenities and ever so helpful.

How has the building management responded to any problems or issues you have raised:

Speak as I find and they’re accessible 24/7. Any issue has been fixed quickly

Please share one thing (or more) which you wish you had known before you moved in:

Got in earlier to get a higher floor as we live the city views!

Please tell us about the good and bad aspects of living in your local area:

Very good location , super close to the train - amazing facilities & restaurants nearby too. I also love the quality of the flags

How has the building management responded to any problems or issues you have raised:

Yeah so when the lights went out they fixed them so quick it amazed me

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about it 10 years earlier so I could have moved then

Please tell us about the good and bad aspects of living in your local area:

The location is great and we love our local bar, Atlas. The Deansgate tram stop is really useful for getting out and about. One issue are the cars that drive into the turning circle and rev their engines really loudly, often late at night. The General store is also very good and I go at least once a day - I like that it has some interesting brands!

How has the building management responded to any problems or issues you have raised:

Yes, it’s really easy to submit any issues via the online portal and they are generally dealt with pretty quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Check the Renaker development plan for the area in front of the towers as your view may be shortly disappearing!

Please tell us about the good and bad aspects of living in your local area:

The location and access to central Manchester via foot or tram is excellent. The ongoing building work and the disappearing views is the most troubling aspect of living here. The dog owners using the pathways and light posts as toilets for their pets is pretty rough - as we have to keep our wits about us, so as not to step in anything! There are a group of drivers who regularly rev their engines really loudly outside the General Store - getting rid of them would be a bonus, too.

How has the building management responded to any problems or issues you have raised:

No problem - very efficient to raise issues via the online portal and they are dealt with pretty quickly

Please share one thing (or more) which you wish you had known before you moved in:

The ongoing building work means that the views you have today may it be there in 12 months time.