The Residences Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

We are really enjoying it - it feels like living in a homely hotel The staff are great couldn’t do enough for you Beth is a star + Lindsay & all of the team are extremely helpful & welcoming

How has the building management responded to any problems or issues you have raised:

No problems whatsoever apart from a slight delay on wifi but no issues

Please share one thing (or more) which you wish you had known before you moved in:

Nothing at all really everything feels as I had expected

Please tell us about the good and bad aspects of living in your local area:

My local area has friendly neighbors, clean parks, and many shops and cafés nearby. It’s easy to get around, and there’s a strong sense of community.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive. Whenever I’ve raised an issue, they address it promptly and keep me informed throughout the process. Ali is also helpful; he assists us every time.

Please share one thing (or more) which you wish you had known before you moved in:

One really good thing I wish I had known before moving in is the power of natural light in a space. Even a small apartment can feel huge, warm, and welcoming if it gets plenty of sunlight. It affects mood, energy, and even how clean and spacious your place feels.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient with plenty of nearby shops, cafés, and restaurants. Public transport links are excellent, with frequent buses and a nearby train station. The streets are clean and safe, and there’s a good sense of community.

How has the building management responded to any problems or issues you have raised:

The building management has always been professional and responsive. Any issues I reported, such as maintenance requests or parcel handling, were resolved promptly.

Please share one thing (or more) which you wish you had known before you moved in:

The building management has always been professional and responsive. Any issues I reported, such as maintenance requests or parcel handling, were resolved promptly.

Please tell us about the good and bad aspects of living in your local area:

The local area is vibrant with lots to offer. Public transport is easy with 5 minute walk into town.

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently. No job is too much of an ask!

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew how good the pool and sports activities are

Please tell us about the good and bad aspects of living in your local area:

Beth & Helena are incredible The ladies are super efficient and so accommodating and informative They’re a large part of the reason we’re still here

How has the building management responded to any problems or issues you have raised:

Foh fantastic Management don’t know what they’re doing since Daniela left

Please share one thing (or more) which you wish you had known before you moved in:

Management slap you with fines for rubbish in bin shoot in corridor (use to be ok) and when asked why they said updated policy (which they could never prove we received. As we didn’t). Also, numerous times they’ve turned fobs off without authorisation as a “mistake” conveniently around the time we’d raised concerns and complaints with management