The Residences Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

The local area is really convenient with plenty of shops, restaurants and transport nearby. Ed was also really helpful in helping me find the right place.

How has the building management responded to any problems or issues you have raised:

Ed has always responded quickly and been very helpful whenever I have had any questions or issues.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how easy the moving process would be. Ed was really helpful throughout and made everything simple and clear.

Please tell us about the good and bad aspects of living in your local area:

The local area is a great place to live, with a good range of shops, cafés, restaurants and other amenities all within easy reach. Transport links are excellent and make getting around Manchester very convenient. The area feels lively and well connected while still being pleasant to live in, and I’ve found everything I need to be easily accessible.

How has the building management responded to any problems or issues you have raised:

I haven’t raised any issues yet, so I will confirm when I do.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the north and west shared a reception

Please tell us about the good and bad aspects of living in your local area:

There is plenty of activity in the area. Parking is not easy around the apartments but that is affected by the adjacent development

How has the building management responded to any problems or issues you have raised:

Concierge Team were very helpful. They made a poor experience prior to getting on site so much better and restored faith that we had made the right decision

Please share one thing (or more) which you wish you had known before you moved in:

Anything about the move in arrangements would have been helpful. Utilities and wifi sign up ability on the move in date

Please tell us about the good and bad aspects of living in your local area:

Living around Deansgate Towers is generally very convenient, especially because of the central location. There is a good range of shops, supermarkets, cafés, restaurants and bars within easy walking distance, so most everyday needs are well covered. There are also some pleasant open spaces nearby, although being in the city centre means there is less greenery than in more residential areas. Transport links are very good, with convenient access to buses, trams and train services, making it easy to get around Manchester and further afield without a car. The downside of the central location is that traffic can be busy at peak times and journeys by car can sometimes be slow. The immediate area is lively and generally pleasant to live in. Parking can be limited and relatively expensive, particularly for visitors. Bin collections are generally manageable, although communal waste areas can occasionally become busy. As with most city-centre locations, there can sometimes be noise from traffic, nightlife and people returning home late at night, especially at weekends. Overall, the convenience, transport links and choice of amenities outweigh the occasional noise and parking issues.

How has the building management responded to any problems or issues you have raised:

Building management has generally been helpful and responsive when issues have been raised. Most problems are acknowledged quickly and dealt with professionally, although occasionally some maintenance requests can take longer than expected to resolve. Communication is usually clear, and overall the management team makes a reasonable effort to address residents’ concerns.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how lively and sometimes noisy the surrounding area can be, particularly at weekends and during busy events. It’s one of the trade-offs of such a central location. I’d also recommend checking parking arrangements and any additional building or service charges carefully before moving in. On the positive side, I didn’t fully appreciate just how convenient the location would be for shops, restaurants and public transport until I lived here. Overall, the convenience is a big advantage, but it’s worth being prepared for the usual noise and activity that comes with city-centre living.

Please tell us about the good and bad aspects of living in your local area:

The area is exceptionally well-serviced and boasts a highly strategic location. There is no shortage of excellent restaurants and cafes nearby. Highly recommended.

How has the building management responded to any problems or issues you have raised:

I only moved in 3 weeks ago so didn’t get a chance to. However my washing machine wasn’t working and they have quickly fixed it which is excellent

Please share one thing (or more) which you wish you had known before you moved in:

The only downside is the concierge availability in the North Tower. I would love to see it staffed 24/7; currently, there are times I visit the desk and no one is there. Additionally, calls to the urgent number during these gaps often go unanswered.