The Residences Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

The flats are surrounded by fantastic amenities, including amazing restaurants, bar and coffee shop.

How has the building management responded to any problems or issues you have raised:

So far i haven't had any issues that needed to be reported to the building management

Please share one thing (or more) which you wish you had known before you moved in:

I can't thing of anything. everything was covered during my induction

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been a fantastic experience overall. There’s a great variety of local shops, supermarkets, cafes, and restaurants within walking distance, offering both convenience and quality. The open spaces and nearby parks are well-maintained and perfect for relaxing or exercising. Transport links are excellent, with frequent buses and nearby train and underground stations making commuting easy and reliable. Our street is generally peaceful with minimal traffic noise, and parking is usually available. Bin collections are regular, and the area feels clean and safe. Anti-social behaviour is very rare, and there’s a strong sense of community among residents.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly and professionally to any issues raised, ensuring they are resolved efficiently and with clear communication.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how busy the lifts can get during peak hours—especially in the mornings and evenings. It’s worth factoring that into your routine. Also, joining the residents’ group early on is a great way to stay informed and connect with neighbours.

Please tell us about the good and bad aspects of living in your local area:

I really enjoy living in this area. I love the large variety of food available locally and the convenience of having grocery shops right by our doorstep. As someone who doesn't drive, I use Uber a lot and I always have extremely fast access to an Uber as there are so many. They arrive literally a minute or two after ordering. Not to mention the public transport, that's also great! The only negative that I have experienced is the on-going construction whether it's new buildings or even road works. Sometimes even leading to roads being closed for a while. This can cause some small issues. But as someone who works from home and with having everything in walking distance, it isn't bad at all. If anything, it's exciting to see what's new!

How has the building management responded to any problems or issues you have raised:

We've never really had any issues other than small things such as the spotlights stopping working. But we were able to access the portal and submit a maintenance request quickly and easily and they were able to fix it a few days later! Even without problems raised we have midterm inspections which doesn't sound very exciting however as mentioned prior we recently had one with a lovely man, Rasheed. He was able to look over everything to make sure it's working as it should be and was able to answer any questions that I had which was super helpful!

Please share one thing (or more) which you wish you had known before you moved in:

Fortunately we knew this before moving in but the direction your apartment is facing is quite important in regards to the sun. I'm sure some apartments get hotter than others so that is one thing to keep in mind. Also the view from your apartment can vary depending on where it's located. Some are facing the other towers and others like mine have a great city view! All personal preference but definitely something to keep in mind. Another one is whether you want your apartment furnished or unfurnished. If you get your apartment furnished then you have to keep the furniture or at least put it away into storage (your own storage) and put it back how it was when you plan on leaving. Building management cannot take and store any of the furniture for you. This is important to know as if you get a fully furnished apartment and end up wanting a new sofa for example. Unless you put the sofa in storage yourself, there is nothing they can do.

Please tell us about the good and bad aspects of living in your local area:

• The area is generally safe and peaceful, which makes it nice for families and relaxing walks. • There are good transport links, so it’s easy to travel to nearby towns or cities. • Shops, supermarkets, parks, and schools are close by, which is very convenient. • The community is friendly, and there are often local events or activities.

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive specially Ali when I have raised issues. They usually acknowledge complaints quickly and arrange for maintenance teams to fix problems within a reasonable timeframe. For example, when there was an issue with the lift or the bin chute, they provided updates and worked to resolve it as soon as possible. However, there have been times when communication could have been better, especially for more complex issues that took longer to fix. Overall, their efforts to maintain the building and respond to residents’ concerns have been satisfactory.

Please share one thing (or more) which you wish you had known before you moved in:

When I moved in, I was really impressed by how clean and well-prepared the apartment was. Everything was in good condition, and it felt like a fresh start in a modern, welcoming environment.

Please tell us about the good and bad aspects of living in your local area:

i love the gyms and swimming pool. the activities offered by the staff are lovely too. the glass painting organising team are lovely

How has the building management responded to any problems or issues you have raised:

i’ve just moved in - so i don’t have any experience to talk about.

Please share one thing (or more) which you wish you had known before you moved in:

the variety of activities available . how to access the deansgate app - this is one thing that would be helpful actually