Category Scores
The Residences Manchester offers luxurious Build to Rent options with one, two, and three-bedroom apartments, as well as penthouses. Residents can enjoy a number of communal facilities, including a 20-meter indoor swimming pool, sauna, fitness center, work from home space, private dining rooms and a yoga and dance studio. Moreover, this development is conveniently located just a three-minute stroll from Castlefield and Deansgate stations.
The Residences Manchester, M15 Reviews
Write a Review Upload PhotosIncredible city living it’s the place to be.
I absolutely love the design and facilities, I work from home most days and the residents lounge and the galley is as good as any office I’ve worked in. The interior design is just amazing, such a feel good environment.
The management team are just lovely so welcoming every morning and love to fuss my dog which is nice, I don’t know everyone’s name even though they remember mine which makes us feel nice, Lynsey from house keeping in West Tower is very lovely always smiling and happy to chat and fuss the dog and keeps those cushions in perfect alignment.. the fine details 👌🏼 All in all an amazing place to be and I don’t see myself moving anytime soon.
Please tell us what you like and dislike about this area:
Perfect for shopping as the General Store is literally downstairs, 5 min walk to deansgate so everything is on my doorstep really including tram.
Please share one thing (or more) which you wish you had known before you moved in:
None that I can think of. Everything is perfect for us.
How has the building management responded to any problems or issues you have raised:
Yes. Immediately repaired the washing machine and battery fobs on front door within 24 hours of asking.
Manager Response
Daniel, thank you very much for your 5 star review! Your comments on the team and the site are much appreciated, we would be lying if we said we did not agree.
We hope you enjoy your continued stay with us.
Best regards,
Paul Winterburn
Assistant General Manager
Great staff
I’d like to say the aside from the beautiful location, great amenities and high class surrounding restaurants, the residences has some of the nicest management I’ve met so far. In the beginning I had hiccups here and there and to dome degree, believed that the staff was lackluster however, there are some members that really make the experience a lot better. A few to name who have really been great examples of high class and good character staff are George, Helena and Emily. These individuals have added the cherry on top to living in the west tower and I truly believe it gift wraps the experience as a whole. They have always been helpful and diligent in responding to any and all of my queries and, have always been supportive when it came to aiding with issues.
Please tell us what you like and dislike about this area:
Everything you need is within 2 mins from any of the towers. There is a general store, a clinic for both health and cosmetic purposes, a dentist as well as cooking classes. Additionally there are 2 very reputable restaurants in the residential area which are easily accessible .
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I knew better was the current electricity provider being Scottish powers they can be a pain to deal with some times
How has the building management responded to any problems or issues you have raised:
They have responded diligently and swiftly which increase my confidence In the ability of the staff.
Manager Response
Thank you very much for your review, it is great to hear there has been an improvement in operations within the team, there has been a lot of new members joining the team this last year who are committed to providing excellent service. Your feedback will be passed on.
Hopefully we can take that 4 star review to a 5 in the not too distant future!
Best regards,
Paul Winterburn
Assistant General Manager
Happy with the development
Happy with the development with the design of the buildings and how helpful people working here can be. Helena at reception is always so helpful and positive which really makes the difference when living here. Facilities are great however wish the opening times were longer for the gym and pool.
Please tell us what you like and dislike about this area:
Very conveniently located with tram and trains so close. Easy to walk to bars and restaurants and conveniently located shop in the building.
Please share one thing (or more) which you wish you had known before you moved in:
I think it is great during the day however I do think there needs to be some cleaning at night. The lifts often have spills and rubbish on weekend evenings.
How has the building management responded to any problems or issues you have raised:
Yes, whenever I have had an issue this has been resolved quickly.
Manager Response
Dan, thank you very much for the review! Great to hear positive feedback on Helena and the cleaning team, we might be biased but definitely agree.
Regarding any weekend/evening cleaning issues, please contact concierge and they will be able to support.
Best regards,
Paul Winterburn
Assistant General Manager
West Tower Resident
Really friendly team who work here. The morning cleaners and Helena at the reception are always so friendly and have helped me with any questions I’ve ever had. I love the swimming pool and being able to relax on the terrace however it does get quick windy
Please tell us what you like and dislike about this area:
Area is lively and close to everything. Easy for me when I want to stay close and relax but also great transport options
Please share one thing (or more) which you wish you had known before you moved in:
That parking is very limited and that only on entrance could be used
How has the building management responded to any problems or issues you have raised:
Responded quickly and have always been helpful with any questions I’ve had
Manager Response
Lukas, fantastic to hear such a positive review! We really appreciate it and your kind comments towards the team, they will be shared.
We hope you enjoy your continued stay.
Best regards,
Paul Winterburn
Assistant General Manager
Warm and friendly every step of the way
The development overall is really good. My only improvement would be to provide some way of replacing the blinds in the rooms as they let too much light in. There are also some undesirable tenants in South/East tower but that is out of North/West Tower control.
Please tell us what you like and dislike about this area:
Really enjoyed my stay so far at DGS. The facilities to the staff are top notch. Karolina in particular is a superstar. She conducted our viewing back in November and since then has always been there when we needed any help, always happy for a chat and made us feel at home at every step of the way.
Please share one thing (or more) which you wish you had known before you moved in:
A little easier to setup with water/electric etc .
How has the building management responded to any problems or issues you have raised:
Yes, when we’ve had maintenance issues they’ve fixed them straight away.
Manager Response
Leo, thank you for your 5 star review! With regard to your comments on the blinds, unfortunately they cannot be amended however you can request to fit your own additional blinds/curtains if you feel necessary, you will just need to submit an alteration request form to the Resident Service Team.
As for South/East Tower, unfortunately as stated they are out of our management demise.
Glad to hear you are enjoying your stay with us up to now however, we hope this continues.
Best regards,
Paul Winterburn
Assistant General Manager
The development has a great vibe
The development has a great vibe and is clean and maintained to a high standard at all times. Its very secure and we feel safe and relaxed living here. The design of our apartment and the concierge is second to none. It really feel like we are living in a 5 star hotel!
Please tell us what you like and dislike about this area:
Very convenient for all aspects mentioned above. Access to the gym facilities with classes running constantly throughout the day is a huge bonus as I work at home.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing – Sophie was very helpful and supplied us with all the information we needed!
How has the building management responded to any problems or issues you have raised:
When we viewed the property a handle on the wine fridge was broken – 2 days before we were meant to move in. Sophie reported this and has this fixed straight away!
Manager Response
Mason, thank you very much for the 5 star review! We really appreciate it. The feedback on Sophie is great, wonderful to hear.
We hope you enjoy your continued stay.
Best regards,
Paul Winterburn
Assistant General Manager
A great place to live
Facilities are great but often the gym facilities are out of order / broken so this could be improved but all other facilities I can’t fault. Design is beautiful, lots of spaces to work outside of my apartment. Roof terrace is great and building well staffed and well managed.
Please tell us what you like and dislike about this area:
Good range of bars and restaurants, would be nicer to have some more affordable grocery stores near by. Transport links are very convenient. Very clean area. Some traffic noise but that’s to be expected living in the city centre.
Please share one thing (or more) which you wish you had known before you moved in:
I feel that I was well informed to everything when I moved in
How has the building management responded to any problems or issues you have raised:
Very quickly, always super helpful and efficient – nothing is ever too much trouble
Manager Response
Thank you very much for taking the time to leave us a review! It is much appreciated and your feedback is welcome. Our gym facilities at The Club are managed by motive8, we will pass on your concerns, they are currently working on their day to day operations in terms of offering of classes.
We hope we can turn your 4 star experience into a 5!
Best regards,
Paul Winterburn
Assistant General Manager
Amazing services by Helena
Amazing development well carded for and overall it’s very good and Helena looks after us regales of the time and she is amazing at sorting out our issues and it makes living here a pleasure I do wish that they had air codning as it does get hot in the summer months
Please tell us what you like and dislike about this area:
Car park is clean and the customer service is very good overall very good service and I like living here
Please share one thing (or more) which you wish you had known before you moved in:
The heat of the apartments they would be aircon Inc
How has the building management responded to any problems or issues you have raised:
Always sorted Inc car park and they are very nice and well kept for
Manager Response
James, thank you very much for taking the time to leave us a 5 star review!
Your feedback is much appreciated especially concerning Helena, she is a valuable member of the team and always goes above and beyond.
Regarding the heat of the apartments, some of the south facing ones can experience warmer temperatures due to the make up of the building however we do have some steps you can take to reduce/aid this which the team can support with. Hopefully due to the time of the year this shouldn’t be a concern moving forward.
Best regards,
Paul Winterburn
Assistant General Manager
Absolutely loving it.
The building is amazing, we find it very quiet and even for a small flat it feels comfortable and homely. The facilities are incredible, and Luke, one of the new guys in the gym is just amazing. It feels like he’s improved the whole environment and activities massively.
Please tell us what you like and dislike about this area:
Helena is just brilliant, she’s always very attentive and helpful and just an extremely positive person to have on reception when you’re coming in and out of West Tower. She’s the best at what she does.
Please share one thing (or more) which you wish you had known before you moved in:
I wish i knew how hot it got in the summer, and also how loud the cars are outside our window. Sound travels a lot in the towers and it’s not ideal on a Sunday morning.
How has the building management responded to any problems or issues you have raised:
Always, whenever a light is out or we have had an issue, it’s been fixed in a matter of hours.
Manager Response
Henry, thank you so much for taking the time to leave such a lovely 5 star review! Your feedback for Helena is fantastic to hear, she is a real asset to the team and always goes above and beyond.
We hope you enjoy your continued stay with us.
Best regards,
Paul Winterburn
Assistant General Manager
Very Happy here, loads of opportunities
Really nice facilities, one thing could be a little better, key to the penthouse apartments elevator, and the doors to enter the north tower doesn’t close all ways. There could be more staff in the north tower reception. And maybe the service from south and east could have been more cooperating
Please tell us what you like and dislike about this area:
Very Happy here, loads of opportunities, nice facilities, great cafe and food, close to the city centre
Please share one thing (or more) which you wish you had known before you moved in:
I have nothing to write here, we’re happy about it
How has the building management responded to any problems or issues you have raised:
Only one time as the south east receptionist didn’t wanted to take my package that was a little annoying
Manager Response
Thank you Jacob for the 5 star review! It is much appreciated. Apologies for the teething issues at main concierge regarding your move in, hopefully these have eased now. Any issues you know where we are.
We are pleased to hear you enjoying your stay here and hope this continues.
Best regards,
Paul Winterburn
Assistant General Manager
Excellent services with excellent front of house team!
Design is great, facilities are great – the overall experience has been fantastic since moving in. Concierge team always on hand to help, especially Helena who has been very helpful to our flat since we moved in! She is an excellent member of the team and is always very polite and friendly.
Please tell us what you like and dislike about this area:
Excellent facilities great staff to be on hand to support when asked upon. The shops are great around here, a wine bar would be a great addition!
Please share one thing (or more) which you wish you had known before you moved in:
A little more information on accessing facilities and post room.
How has the building management responded to any problems or issues you have raised:
Fantastic building management team who always attentive to issues.
Manager Response
Will, great to hear you are having a great experience here at The Residences! Your comments regarding the team are greatly appreciated and have been reported back.
We hope you enjoy your continued stay.
Best regards,
Paul Winterburn
Assistant General Manager
Resident photos
Facilities
24 Hours
Bike Parking
On Site Cafe
Coworking
Concierge
Gym
Lounge
Onsite Maintenance
Parking
Pet Friendly
Private Dining
Resident Events
Roof Terrace
Security
Service
Swimming Pool
WiFi Included
Spa
