The Residences Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

The local area has a great mix of shops, restaurants and cafes within walking distance, making day-to-day living very convenient. Transport links are excellent with easy access to buses and nearby stations, which makes commuting simple. The street itself is generally quiet and well kept, with regular bin collections and decent parking availability. Overall, it feels safe and well connected, with minimal noise or anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

Very quick to fix any issues I have with anything in the apartment

Please share one thing (or more) which you wish you had known before you moved in:

That the gym charges £25 per extra person to use the facilities

Please tell us about the good and bad aspects of living in your local area:

I love the stores around us, i just hate kouba so much. it makes our space look so cheap, there's always people gathered around in kouba outside at 12am and it's just ruins everything peaceful around the deansgate towers, and their food isn't even that good. another thing i also hate is west tower lobby's, there's so many guys at around 10am and after who gather in our building who don't even live here, they used to do the same in south tower before rules were set place. they're always in big groups and it's annoying cuz it's only one of their friends who live here and they choose to join their friends and make the place a mess tbf.

How has the building management responded to any problems or issues you have raised:

they respond very quickly but the wifi is very slow and some days it just stops being available which is a big downside to living here

Please share one thing (or more) which you wish you had known before you moved in:

that there was gonna be very slow wifi, and that the water runs cold after a few minutes of showering

Please tell us about the good and bad aspects of living in your local area:

The facilities are excellent, the location is very convenient and the apartments are beautifully presented. The reception team is also very welcoming- Georgios especially stands out, as he's always available and ready to help whenever I need assistance.

How has the building management responded to any problems or issues you have raised:

We experienced a few problems with the dishwasher and the oven, but both issues have now been sorted out.

Please share one thing (or more) which you wish you had known before you moved in:

All the necessary information was provided to us before the move-in.

Please tell us about the good and bad aspects of living in your local area:

The good aspects are the housekeeping , specifically Lindsay and the concierge particularly Beth and Helena - they are so friendly.

How has the building management responded to any problems or issues you have raised:

Really good, we asked for the bed to be fixed and the door and it was done on the same day (thanks Matt)

Please share one thing (or more) which you wish you had known before you moved in:

I wish that I knew the curling club was there because it ruins the atmosphere of the square.

Please tell us about the good and bad aspects of living in your local area:

All the restaurants and facilities offered are great! Super clean and always full of helpful and polite staff

How has the building management responded to any problems or issues you have raised:

Yes, when I had problems setting up heating I got helped

Please share one thing (or more) which you wish you had known before you moved in:

The gym is super clean, all staff there is super helpful too