The Pioneers, CV23

Please tell us about the good and bad aspects of living in your local area:

I have lived in Houlton for five years and recently moved to my house on the pioners. The house has been maintained to a high standard with lots of energy saving features Houlton itself is a peaceful development to live on with two good schools and a local co op and cafe. Lynn the property manager is excellent very professional and knowledgeable. She also responds very quickly to any queries you have and a pleasure to deal with

How has the building management responded to any problems or issues you have raised:

Very professional and quickly sorted out the Problem of the front door lock not working properly and no plugs in the kitchen sinks to which Lynn and her team sorted out right away

Please share one thing (or more) which you wish you had known before you moved in:

Not really the house speaks for itself there is nothing really to add as I have mentioned things about house in other parts of the review

Please tell us about the good and bad aspects of living in your local area:

Great neighbourhood. I live on the edge of the development, so it's very quiet and private. Short walk to the local shop too. Overall, a very peaceful environment.

How has the building management responded to any problems or issues you have raised:

Building management has always responded to issues promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing comes to mind. All of my questions were answered before I moved here.

Please tell us about the good and bad aspects of living in your local area:

The location is peaceful and well designed. Green spaces and access to local shops is very convenient, plus a strategic location for travel with the M1/M6 nearby. No complaints yet.

How has the building management responded to any problems or issues you have raised:

I joined during a transition period among the management team. Because of this, my issues raised got caught up in the changes and were left unresolved for slightly longer than expected. However, Lynn was great and quickly raised the issues with maintenance and got everything sorted within a couple of weeks. Communication was good and she offered full transparency around the delay and reassurance of solutions/next steps. Considering how large this development is, I’m very pleased with her pace in getting everything sorted.

Please share one thing (or more) which you wish you had known before you moved in:

My only gripe is the phone signal/data on my road can be very poor.

Please tell us about the good and bad aspects of living in your local area:

The area is convenient with great transport links, local shops, supermarkets and restaurants nearby. It’s generally quiet, feels safe. Overall it’s been a great area to live in.

How has the building management responded to any problems or issues you have raised:

Any issues I raised were dealt with quickly and professionally. Communication was always clear and Lynn, the property manager, was especially helpful, responsive and supportive throughout my tenancy.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how smooth and well managed the development would be, as it definitely made the renting experience less stressful. The area is convenient, quiet and well connected, and the management team has massively improved since Lynn joined

Please tell us about the good and bad aspects of living in your local area:

Shop very close by accompied by a restaurant around the corner from it within walking distance from our house parking is easy enough for 3 cars where i live. Matience is easy all controlled with the app and is very quick

How has the building management responded to any problems or issues you have raised:

Very fast day 1 request through by day 3 I was contacted to arrange a day to come have a look very fast

Please share one thing (or more) which you wish you had known before you moved in:

I can't think of anything else not mentioned above