The Pioneers, CV23

Please tell us about the good and bad aspects of living in your local area:

Very nice area with great availability of transport links and range of local shops, restaurants and cafes but most of all great open spaces for nature walks. Safe neighbourhood with no anti social behaviours.

How has the building management responded to any problems or issues you have raised:

Lynn, the new property manager personally reached out to me immediately with great care and attention to detail, followed up regularly to drive my maintenance requests to resolutions quickly. Top customer service.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew this place sooner, safe area with great property, transport links and fantastic property management.

Please tell us about the good and bad aspects of living in your local area:

Living in Houlton has been a very positive experience overall. The area is peaceful, family-friendly, and feels exceptionally safe. There are plenty of green open spaces, such as parks and walking paths, which are perfect for children and outdoor activities. The community is warm and supportive, and neighbours are generally polite and considerate. Shops and supermarkets are a short drive away, and transport access to Rugby town centre is convenient. Bin collections are always on schedule, and the environment is kept very clean. Parking is easy and there is very little noise at night. I have personally never experienced anti-social behaviour in the area. Overall, Houlton is a wonderful neighbourhood for families, with a comfortable and peaceful living environment.

How has the building management responded to any problems or issues you have raised:

Building management responded quickly and professionally to every issue I reported. Aydin and Ora always ensured that repairs, checks, and follow-ups were handled without delay. Their timely communication and willingness to help made every problem easy to resolve. They were always responsive, caring, and efficient. Their professionalism and kindness are the main reasons my stay was so positive.

Please share one thing (or more) which you wish you had known before you moved in:

wish I had known earlier how supportive and responsive the management team was — especially Aydin and Ora. It would have made me feel even more confident when moving in.

Please tell us about the good and bad aspects of living in your local area:

The area we stayed was wonderful, the open areas one can walk was very delightful, specially have dogs. Overall it was a pleasant stay. The CoOp was close and the restaurant had good food. We had double parking available. There was a lot of road work and building still happening, so the house was constantly filled with dust, but we knew that. Only negative thing would be the paint used for the inside of the house. Cleaning the walls was not an option as you will remove the paint with just a single wipe. Also, the people that constantly parked on the street was very annoying because they had parking available off the street. Otherwise ,all good.

How has the building management responded to any problems or issues you have raised:

Issues was delt with in time, a few follow-up emails was needed in some cases but overall good.

Please share one thing (or more) which you wish you had known before you moved in:

That the paint on the walls are poor quality. Rather paint the walls yourself and just paint over it once you move out.

Please tell us about the good and bad aspects of living in your local area:

Co-Op, David Lloyds and St. Gabriel's school are nearby. There is a children park nearby and bus stop for city center.

How has the building management responded to any problems or issues you have raised:

Minor issues were there. Once reported they were addressed on time.

Please share one thing (or more) which you wish you had known before you moved in:

We did not had any bad experience. All our neighbors were good and very good area.

Please tell us about the good and bad aspects of living in your local area:

Beautiful place to walk with the dog or just a casual walk with friends and family, local co-op within walking distance, friendly neighbourhood and respectful! Very clean and tidy throughout.

How has the building management responded to any problems or issues you have raised:

I have only just moved in 20/01 so yet to use the building management but from hearing reviews from neighbours and seeing reviews I’m sure when I am in need there won’t be any issues and hoping for a smooth service

Please share one thing (or more) which you wish you had known before you moved in:

On going works to the road hopefully they shall be finished soon.