The McEwan, EH3

Please tell us about the good and bad aspects of living in your local area:

Parking is extremely expensive and the gate of the parking lot was malfunctioning for quite a while. Close to haymarket station.

How has the building management responded to any problems or issues you have raised:

They simply ignore many emails for weeks. There is near zero accountability

Please share one thing (or more) which you wish you had known before you moved in:

Check google review before moving in, lots of people went through these chaos.

Please tell us about the good and bad aspects of living in your local area:

The location itself is the only positive aspect of this development. There are decent coffee shops and supermarkets nearby, and transport links are generally reliable. However, the convenience of the area does not make up for the severe issues inside the building itself.

How has the building management responded to any problems or issues you have raised:

Response is virtually non-existent. Emails regarding urgent repairs are ignored for months (same for lots of other residents living here), and maintenance tickets are frequently dismissed. The onsite team appears severely understaffed and dismissive; you have to chase them repeatedly just to get a basic reply, while essential services like heating and security doors remain broken for weeks.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that "maintenance" is virtually non-existent. I also wish I knew that the parcel system was so insecure before ordering expensive items to this address.

Please tell us about the good and bad aspects of living in your local area:

Limited parking and noise at times not ideal. But night concierge are fantastic! Always helpful and requests met with a smile.

How has the building management responded to any problems or issues you have raised:

Resolved as needed. Typically quite fast responses.

Please share one thing (or more) which you wish you had known before you moved in:

Costs for some of the amnetities. Rent being increased after a year.

Please tell us about the good and bad aspects of living in your local area:

Living in my local area presents a blend of positive and negative aspects. The local shops are a real highlight. There's a well - stocked supermarket that caters to all daily needs, along with a charming array of independent stores selling artisanal goods, books, and unique handicrafts. The quality of products in these specialty stores is top - notch. Regarding dining and entertainment, the restaurants offer a wide spectrum of cuisines, from authentic Italian pasta joints to local seafood bistros. The bars have a great atmosphere, perfect for a relaxing evening.

How has the building management responded to any problems or issues you have raised:

Whenever I've raised problems, the building management has been quite responsive. They listen attentively, ask for details, and then dispatch maintenance staff promptly. For example, Darren Berry (maintenance) and Tasmin Louw (Leasing) give me so much help on room heating. Darren Berry got my heating up and running quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I think I have know about every thing before I move in

Please tell us about the good and bad aspects of living in your local area:

Living at Moda – The McEwan has been a great experience overall. The apartments are modern, well designed, and finished to a high standard, with excellent amenities that genuinely add value to day-to-day living.

How has the building management responded to any problems or issues you have raised:

The building is well maintained, secure, and professionally managed. What really stands out is the on-site team.

Please share one thing (or more) which you wish you had known before you moved in:

They have 2 receptions and 6 buildings and you can choose between them to use.