Rental Only

The Maple, NW2

544.09

2nd

Ranked 2nd out of 30 in Borough of Barnet

By Related Argent

4.09

(54 reviews)

Facilities

24hr onsite management
Communal gardens
Concierge
Coworking spaces
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Resident events
Security features
Swimming pool
Wifi included

Onsite maintenance

Parking

Pet friendly

Resident events

Security features

Swimming pool

Wifi included

Facilities

24hr onsite management
Communal gardens
Concierge
Coworking spaces
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Resident events
Security features
Swimming pool
Wifi included

Onsite maintenance

Parking

Pet friendly

Resident events

Security features

Swimming pool

Wifi included

See how residents rate this development

Write a review

54 total reviews

This development is rated 4.09 out of 5.00.

4.09

54 total reviews

Some reviewers were offered an incentive for an honest review, regardless of rating

Experience

4.1

Value

3.7

Location

3.5

Facilities

3.9

Management

4.0

Design

4.5

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Viewing 1-5 out of 54

R George (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

This is rated 1.00 out of 5.00.

Overpriced and under maintained

R George (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

-Social events are a nightmare becuase of children everywhere, would be great to have an adult only event for residents because this is just a zoo. -Concierge....very slow. -I was told by leasing that I could have parties and use the amenities provided to me as part of being a resident included. Go to book my first one, only to find out its £250, for only 4 hours. Absolutely no value for money, also, I live here. With that amount of money I could rent a room at a decent bar/restarutant for the whole evening. Overall there is a general theme of leasing misseling and missrepresenting facilities/flats. -Co-working space has horrible internet connection. -Sick and tired of having to argue with management and residents about something as silly as gym temperature. It's a gym, it's meant to be cool. Management is not approaching this the right way. After getting a message from the new manager that it has supposedly been fixed and set to "industry standard" I am once again having to work out in a space that has no air and is making me sweat the instant I step into the space because it's too hot in here! Absolutely unnacceptable. I understand the gym is not meant to be "Third space" or "Equinox" quality but this is just infuritating at this point. -Utitlity bills sky high, especially for the hot water/underfloor heating and you have no option of changing. -I want to use the pool, but the hours its open are very restrictive. Also, not managed at all, random people use it like their own private facility. No supervision from staff. -Maintenance requests get sorted very quickly, and the guy is always very friendly and great.

Please tell us about the good and bad aspects of living in your local area:

-Commuting is a nightmare. Also, massive cost to do so. -Coop downstrairs is great. -The area is very much not walkable as there is nothing to do around here. -Very dodgy characters around in the evening.

How has the building management responded to any problems or issues you have raised:

Building management looks like they are being pulled in all directions. There is no strategy. Also, every time I speak to someone I feel like they're trying to make excuses rather than resolve my problem.

Please share one thing (or more) which you wish you had known before you moved in:

Leasing lies - always. Never trust them about anything unless it's put in writing.

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HomeViews

Anil (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

This is rated 2.00 out of 5.00.

Great for the first couple of months, then the problems begin making themselves obvious.

Anil (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Gym and Spa facilities: - Generally the strongest selling point, but sadly underwhelming. Not worth the price tag. - Poor spa management. The pool/spa is frequently offline. The people accessing it are also not kept in check. I have seen people enter the pool in full outdoor clothing. No check from staff what so ever. - Gym too hot. Ongoing issues, it was too hot, they fixed it, now we've gone back to it being too hot again. Extremely uncomfotable if you're doing a serious workout. Management deaf to feedback on this. - Limited workout equipment. - Sauna, never cleaned. I've seen people go in in full clothing and sweating all over the place with no towels or anything. Management : - Previous manager was great. New manager, very standoffish. Not sure what his problem is, but does not make a good impression. I've seen him speaking to both staff and residents and comes across unprofessional. - Assistant manager - absolute star! - Maintance - very on point. Always quick to fix things. Concierge : Vaselea & Cosmin for the win. Impeccable. Other staff members, almost seem to act like gatekeepers. You tell them things, but unsure if anything actually gets flagged or actioned.

Please tell us about the good and bad aspects of living in your local area:

Bad aspects: - Very difficult to commute to/from if you're a working professional. The thameslink service to kings cross is unreliable and the tube station is too far away to walk daily (~20 minutes). Very inconvenient in hot/rainy weather. - Not much to do. Some improvement on this part, but generally the area is going to be a building site for the forseeable future, compounded by the noise, dust, and people that come with it. - Unsafe after hours. The lighting is not great in communcal spaces, especially if you need to walk to the tube or thamselink station. Security on site mostly absent, not enough. - Groups of youths that look very suspicious keep walking around and cat calling ladies. - Access to Heathrow or Gatwick is a pain as generally not good transport links. - Transport links get very expensive very fast. - Wish there was a gym close by I could go to because our one is very badly managed and uncomfortable. Good things: -Nice cafe has opened at the GF of one of the buildings. -Coop on the ground floor is very helpful when you need stuff.

How has the building management responded to any problems or issues you have raised:

See point above. Multiple residents have apparently flagged too hot gym to management. It was fixed but for some reason we seem to have gone back to having an uncomfortably hot environment "because it's winter"??? Ridiculous approach. I tried flagging the new manager but he was mid kicking off to a staff member, so I walked away. Generally, not a good impression.

Please share one thing (or more) which you wish you had known before you moved in:

The reviews are genuinely good when you look at them, but then you realise that they are left by people that are here for a very short time. Once you've been here longer you start seeing the pattern and the real issues.

Manager response

Thank you for taking the time to share your feedback. We're pleased to hear that you are enjoying the new retail offerings and that certain members of our team have made a positive impression. We're sorry to hear that your experience of the gym, pool and spa facilities has not met expectations. We understand the frustration caused when amenities are unavailable or do not feel well-managed, and your comments have been shared with the relevant teams and operators. We also recognise the ongoing feedback regarding gym temperature and appreciate that resident preferences differ. We continue to work with The Maple Club operator to review conditions, taking into account recognised UK guidance and industry best practice to provide a comfortable exercise environment for all residents. We're disappointed to hear your feedback regarding interactions with members of the management team. Providing a professional, approachable and responsive service is important to us, and we recognise the importance of consistency across all resident interactions. We also recognise the challenges you've highlighted around perceptions of safety in the area. We encourage residents to report any concerns to our concierge team or the 24/7 Brent Cross Town security team, enabling issues to be reviewed and actioned as quickly as possible. Thank you again for your feedback. Should you wish to discuss any of your concerns further, we would welcome the opportunity to speak with you directly.

Posted by

Leandro Mutti, General Manager

Sept 2026

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HomeViews

Dardan Ruhani (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

This is rated 5.00 out of 5.00.

Excellent Management & Service Professional and Helpful Team Outstanding Building Management Friendly, Responsive & Professional Great Service Every Time Excellent Support and Communication Very Happy with the Management Helpful and Reliable Team

Dardan Ruhani (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

I would like to give a big thank you to the concierge team at The Maple for their outstanding service. They are always there to help no matter what the situation and consistently go above and beyond to make residents feel welcome and supported! What really stands out is their friendly attitude professionalism and willingness to assist anytime. Every interaction is met with a smile and a genuine desire to help. The Maple is lucky to have such a fantastic team, Cosmin, Vasileia and all the of them. Thank you for all your hard work and for always making residents feel safe and valued.

Please tell us about the good and bad aspects of living in your local area:

Great location Brent cross station 2 minutes waking, lots of restaurants, bakery, restaurants around…

How has the building management responded to any problems or issues you have raised:

The building management team has always responded very quickly and professionally whenever there has been an issue. They are approachable helpful and always willing to listen and find a solution.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t really have any specific wish as we have everything around the building, fitness, swimming pool etc!

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HomeViews

Anca M. (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

This is rated 5.00 out of 5.00.

Our experience with Maple

Anca M. (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

We enjoy being close to Brent Cross shopping centre, having access to Northern Line and Brent Cross West train station.

How has the building management responded to any problems or issues you have raised:

The management is always here to help with anything might be needed.

Please share one thing (or more) which you wish you had known before you moved in:

I wish there were more secondary schools with high academic results in the area.

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HomeViews

Abid (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

This is rated 5.00 out of 5.00.

Great

Abid (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

The gym and the swimming pool facilities are great. They gym still needs a few workout machines added to it but it is one of the best gyms and swimming pools I have seen in a development. The co-working and the barbecue areas are great. It is very convenient to have a supermarket in the development. Want to give special thanks to Maple team; Cosmic, Ofelia, Gabriel and Vasileia. They are a great team and they try very hard to help. Very unfortunately that the flats do not have air conditioning in them.

Please tell us about the good and bad aspects of living in your local area:

It would be incredible when all the local store in the development open up. At the moment they are just setting up. Great transport links to central London; C11 bus and 189.

How has the building management responded to any problems or issues you have raised:

Very professionally. Want to give special thanks to Maple team; Cosmic, Ofelia, Gabriel and Vasileia. They are a great team and they try very hard to help. Very unfortunately that the flats do not have air conditioning in them.

Please share one thing (or more) which you wish you had known before you moved in:

That apartments do not have air conditioning. Very sad

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HomeViews

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The Maple, NW2

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2nd

Ranked 2nd out of 30 in Borough of Barnet

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The Maple, NW2

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The Maple, NW2

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