The Maple, NW2

Please tell us about the good and bad aspects of living in your local area:

the positives are the kind and helpful staff from maintenance, concierge to management. the maple is a welcoming environment. All the staff have been helpful, I want to highlight Cosmin who works on the front desk, he has gone over his job responsibilities to make my living comfortable from personally helping me turn on the water of my apartment after his shift had finished.

How has the building management responded to any problems or issues you have raised:

I raised issues I had and they were attended to promptly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known where all the costa coffees are close to me

Please tell us about the good and bad aspects of living in your local area:

Unfortunately there is no tube station. However, a lot of good outdoor spaces and a lot of parks. A bit unpleasant to be surrounded by construction works.

How has the building management responded to any problems or issues you have raised:

Yes they have responded efficiently to all my concerns.

Please share one thing (or more) which you wish you had known before you moved in:

I wish the pool and the sauna were open 24 hours like the gym.

Please tell us about the good and bad aspects of living in your local area:

The area around The Maple is very convenient, especially for getting into Central London quickly. Transport links are strong, and it feels well connected without being overwhelmingly busy. The neighbourhood itself is still developing, which is exciting, but it does mean there are currently fewer cafés, restaurants and pubs than you would expect in a more established London area. Hopefully that improves over time as more businesses move in. The streets are generally clean and quiet, and the overall atmosphere feels safe and family friendly. For families especially, the newer developments and open spaces are a big positive.

How has the building management responded to any problems or issues you have raised:

Overall, the building management team has been responsive and helpful whenever issues have been raised. The development is still relatively new, so some processes, particularly around booking facilities, do not yet feel completely smooth or fully established. That said, concerns are acknowledged quickly and the team generally does make an effort to resolve things in a professional manner.

Please share one thing (or more) which you wish you had known before you moved in:

Because I was one of the first residents to move into the development, I did not realise how far behind schedule some parts of the building still were at the time. Many of the facilities that were advertised were not yet available when I moved in, which was disappointing initially. That said, things have improved steadily over time, and it is worth understanding that with a brand new development there can be delays while everything becomes fully operational. My advice to new residents would be to ask specifically about which facilities are already open and fully functioning before moving in, rather than relying only on projected timelines.

Please tell us about the good and bad aspects of living in your local area:

The area is a nice area, local to everything: 1. The shops 2. The train station 3. The schools It's a nice area with lots of trees.

How has the building management responded to any problems or issues you have raised:

To be honest, very quickly, once we did ask for any help with anything, they responded and got someone out straight away.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known about the doors. The main doors should definitely be soundproof; they should make them soundproof anyway, just to complete that subtle, quiet feeling.

Please tell us about the good and bad aspects of living in your local area:

It very peaceful and quiet around here definitely need more shops parking is a little bit expensive but I love everything about the area

How has the building management responded to any problems or issues you have raised:

Staff members are quick to respond to you they don’t let you wait long for anything they are always on hand

Please share one thing (or more) which you wish you had known before you moved in:

Wish I had known about the Maples sooner it is where I feel is safe to bring up my grandkids