
The Maple, NW2
584.07Ranked 2nd out of 30 in Borough of Barnet
4.07
Facilities
24hr onsite management
Communal gardens
Concierge
Coworking spaces
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Resident events
Security features
Swimming pool
Wifi included
Onsite maintenance
Parking
Pet friendly
Resident events
Security features
Swimming pool
Wifi included
Facilities
24hr onsite management
Communal gardens
Concierge
Coworking spaces
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Resident events
Security features
Swimming pool
Wifi included
Onsite maintenance
Parking
Pet friendly
Resident events
Security features
Swimming pool
Wifi included
See how residents rate this development
58 total reviews
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.0
Value
3.7
Location
3.5
Facilities
3.9
Management
4.0
Design
4.6
Viewing 1-5 out of 58
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
MJ (Tenant)
Verified Resident
The Maple, NW2
Oct 2026
Sort out your facilities!
MJ (Tenant)
Verified Resident
The Maple, NW2
Oct 2026
Please tell us about the good and bad aspects of living in your local area:
The development is slowly but surely coming along. Feels like a construction site as there is constant noise and vibration around. The number of times I felt I was in an earthquake are many too count. The locals need to be kept out of the local development....very dodgy people around, would work alot better if it was a gated community, especially the big park. Gangs walking the streets and parks make it unsafe for single women walking around. Would not reccomend the area overall.
How has the building management responded to any problems or issues you have raised:
Management is incompetent when it comes to solving issues. They appear to listen to a fringe minority when they need to take decisive actions about ring fencing facilities rather than calling them out and shutting them down. We have become over run by children, families, and people that have never worked out in their life setting the standards. In the pool, at the events, everywhere. I've never seen such lack of control over behaviour in shared spaces and online gym app platforms. The development is outright hostile to single people or those that are child free and just want to make a home they can enjoy here.
Please share one thing (or more) which you wish you had known before you moved in:
How completely unhinged some residents in this development are. People here seem to have never lived in a communcal set up before, and it is becoming very frustrating and grating as they almot need to be educated on how to behave around other people.
A (Tenant)
Verified Resident
The Maple, NW2
Oct 2026
Like an elevated serviced apartment (exclude housekeeping)
A (Tenant)
Verified Resident
The Maple, NW2
Oct 2026
Please tell us about the good and bad aspects of living in your local area:
Brent Cross Town is still relatively quiet, bars and restaurants are limited at the moment. Nearest restaurants are in Brent Cross Shopping Mall, but mostly fast food. Personally enjoy the variations of grocery shopping option - having Waitrose, M&S, big Tesco, Coop just downstairs, honesty pantry in the lobby, and local grocer within 1 minute is incredible. There’s Claremont Park nearby, good for short morning walks. Not so enjoyable in a nice afternoon and especially weekends, as there are too many people and it can be loud and crowded in the summer, given the size of the park and playground in the centre. Alternatively there’s Clitterhouse Playfield, which currently is undergoing refurbishment. Found it hard to find green running routes other than those two. Nearest station is Thameslink that connects to King’s Cross, up to St Albans or Sutton on the other side - as people know it often gets disrupted but I never had any major problems, as buses or Underground can be a back up. Never notice any problem with bin collections, as it’s fully handled by the building management. There are a couple of anti-social behaviour instances I witnessed from teenagers (playing ball games in pavement or catcalling runners) but security is always around to report it to. Noise is realistically expected since it’s near train station, ongoing constuctrions though more temporary, and major roads.
How has the building management responded to any problems or issues you have raised:
My problems and issues are typical maintenance like hot water filter or washing machine’s dryer not working properly - always been handled promptly.
Please share one thing (or more) which you wish you had known before you moved in:
Availabilities of running and long walking routes. The type of neighbours who will be sharing facilities - to know whether it will align with my preferences, such as quiet or lively.
iulia (Tenant)
Verified Resident
The Maple, NW2
Sept 2026
Amazing facilities in a Great Location
iulia (Tenant)
Verified Resident
The Maple, NW2
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
We Love this place because is perfect for family, kids ,pets all welcome ,and lots of good connection, schools and central London.well looking and amazing facilities and great work spaces, communal aeras ,nice and clean. Cleaning team always being there early morning . My kids love this place so do I.
How has the building management responded to any problems or issues you have raised:
All team is the best i could ask for, Raluca ,Ofelia, Versilia, Gabriel ,Cosmin they are so responding and always there for any issue or if you need to chat . They are over the situations trying to find quick solution and make us feel important and looked after. Team management and Team concierge 10/10.
Please share one thing (or more) which you wish you had known before you moved in:
I really don't have nothing that I wished I knew before moved here at The Maple 2. What I found it really surprised me and was more that I could asked for now a days ,because I know how awful is renting old houses in London full of mould and the Landlords they don't care about. LOVE THIS PLACE . WORTH TO RENT IN THE MAPLE 1OR2
Manager response
Thank you for your wonderful review! We're delighted to hear how much you and your family are enjoying life at The Maple. It's fantastic to know that the design, amenities, spacious apartments, and welcoming community have made such a positive impression. We're especially grateful for your kind words about Raluca, Ophelia, Vasileia, Gabriel, Cosmin, and the wider team. They work hard to create a great experience for our residents, and your recognition means a great deal to them. Thank you for choosing The Maple as your home and for taking the time to share your experience. We look forward to continuing to make your time here exceptional
Posted by
Leandro Mutti, General Manager
Sept 2026
Andre (Tenant)
Verified Resident
The Maple, NW2
Sept 2026
Great location, great people.
Andre (Tenant)
Verified Resident
The Maple, NW2
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Great location close to Brent Cross as well as right by the Thameslink station. Not a lot of shops yet although new restaurant opening is a great addition.
How has the building management responded to any problems or issues you have raised:
Not needed to involve management as all issues sorted out by brilliant concierge team.
Please share one thing (or more) which you wish you had known before you moved in:
Not much. Pleasant place to live. Good underground parking.
Manager response
Thank you for taking the time to share your experience. We're delighted to hear that you're enjoying the facilities, gardens, and convenient location, and that the community continues to grow and evolve. A special thank you for your kind words about Vasileia, Cosmin, and the concierge team. We're incredibly proud of their dedication, professionalism, and commitment to helping residents every day, and we're delighted they've made such a positive impact on your experience. We truly appreciate your feedback and are grateful to have you as part of The Maple community.
Posted by
Leandro Mutti, General Manager
Sept 2026
R George (Tenant)
Verified Resident
The Maple, NW2
Sept 2026
Overpriced and under maintained
R George (Tenant)
Verified Resident
The Maple, NW2
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
-Commuting is a nightmare. Also, massive cost to do so. -Coop downstrairs is great. -The area is very much not walkable as there is nothing to do around here. -Very dodgy characters around in the evening.
How has the building management responded to any problems or issues you have raised:
Building management looks like they are being pulled in all directions. There is no strategy. Also, every time I speak to someone I feel like they're trying to make excuses rather than resolve my problem.
Please share one thing (or more) which you wish you had known before you moved in:
Leasing lies - always. Never trust them about anything unless it's put in writing.
Manager response
Thank you for taking the time to share your feedback. While we're pleased to hear that maintenance requests have been resolved quickly and that you've had positive experiences with members of the maintenance team, we're disappointed to hear that other aspects of your experience have not met expectations. Providing a responsive and consistent service is important to us, and we're sorry to hear your feedback regarding concierge responsiveness and your wider interactions with the onsite management team. Your comments have been shared with the relevant teams as part of our ongoing review of the resident experience. We have noted your comments regarding amenity use and charges. All resident amenities are free to use as part of living at The Maple. A fee is only charged when an amenity is booked for private use, which covers the cleaning and resetting of the space for other residents. We recognise your frustration regarding the gym temperature and your perception that previous changes have not improved the environment sufficiently. Residents have expressed differing views regarding gym conditions, and we continue to work with The Maple Club operator as a priority to review settings. We are proud that we have such a diverse mix of residents living at The Maple, including families and children, who are vital in creating a vibrant community. We are working to ensure our resident event mix reflects this with opportunities for all residents to enjoy. Thank you again for taking the time to share your experience. Feedback such as yours helps us identify areas for improvement, and we appreciate you taking the time to do so.
Posted by
Leandro Mutti, General Manager
Sept 2026
Page 1 of 12
These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Maple, NW2
Ranked 2nd out of 30 in Borough of Barnet
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