Rental Only

The Maple, NW2

564.12
2nd

Ranked 2nd out of 30 in Borough of Barnet

By Related Argent

4.12

4.12

Facilities

  • 24hr onsite management

  • Communal gardens

  • Concierge

  • Coworking spaces

  • Gym

  • Lounge

  • Onsite maintenance

  • Parking

  • Pet friendly

  • Resident events

  • Security features

  • Swimming pool

  • Wifi included

See how residents rate this development

56 total reviews

This development is rated 4.12 out of 5.00.
4.12

56 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Some reviewers were offered an incentive for an honest review, regardless of rating

Experience

4.1

Value

3.7

Location

3.6

Facilities

3.9

Management

4.1

Design

4.6

Viewing 1-5 out of 56

Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.

iulia (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

5
5
This is rated 5.00 out of 5.00.
5

Amazing facilities in a Great Location

iulia (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

We Love this place because is perfect for family, kids ,pets all welcome ,and lots of good connection, schools and central London.well looking and amazing facilities and great work spaces, communal aeras ,nice and clean. Cleaning team always being there early morning . My kids love this place so do I.

How has the building management responded to any problems or issues you have raised:

All team is the best i could ask for, Raluca ,Ofelia, Versilia, Gabriel ,Cosmin they are so responding and always there for any issue or if you need to chat . They are over the situations trying to find quick solution and make us feel important and looked after. Team management and Team concierge 10/10.

Please share one thing (or more) which you wish you had known before you moved in:

I really don't have nothing that I wished I knew before moved here at The Maple 2. What I found it really surprised me and was more that I could asked for now a days ,because I know how awful is renting old houses in London full of mould and the Landlords they don't care about. LOVE THIS PLACE . WORTH TO RENT IN THE MAPLE 1OR2

Manager response

Thank you for your wonderful review! We're delighted to hear how much you and your family are enjoying life at The Maple. It's fantastic to know that the design, amenities, spacious apartments, and welcoming community have made such a positive impression. We're especially grateful for your kind words about Raluca, Ophelia, Vasileia, Gabriel, Cosmin, and the wider team. They work hard to create a great experience for our residents, and your recognition means a great deal to them. Thank you for choosing The Maple as your home and for taking the time to share your experience. We look forward to continuing to make your time here exceptional

Posted by

Leandro Mutti, General Manager

Sept 2026


・・
HomeViews

Andre (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

5
5
This is rated 5.00 out of 5.00.
5

Great location, great people.

Andre (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Great location close to Brent Cross as well as right by the Thameslink station. Not a lot of shops yet although new restaurant opening is a great addition.

How has the building management responded to any problems or issues you have raised:

Not needed to involve management as all issues sorted out by brilliant concierge team.

Please share one thing (or more) which you wish you had known before you moved in:

Not much. Pleasant place to live. Good underground parking.

Manager response

Thank you for taking the time to share your experience. We're delighted to hear that you're enjoying the facilities, gardens, and convenient location, and that the community continues to grow and evolve. A special thank you for your kind words about Vasileia, Cosmin, and the concierge team. We're incredibly proud of their dedication, professionalism, and commitment to helping residents every day, and we're delighted they've made such a positive impact on your experience. We truly appreciate your feedback and are grateful to have you as part of The Maple community.

Posted by

Leandro Mutti, General Manager

Sept 2026


・・
HomeViews

R George (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

1
1
This is rated 1.00 out of 5.00.
1

Overpriced and under maintained

R George (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

-Commuting is a nightmare. Also, massive cost to do so. -Coop downstrairs is great. -The area is very much not walkable as there is nothing to do around here. -Very dodgy characters around in the evening.

How has the building management responded to any problems or issues you have raised:

Building management looks like they are being pulled in all directions. There is no strategy. Also, every time I speak to someone I feel like they're trying to make excuses rather than resolve my problem.

Please share one thing (or more) which you wish you had known before you moved in:

Leasing lies - always. Never trust them about anything unless it's put in writing.

Manager response

Thank you for taking the time to share your feedback. While we're pleased to hear that maintenance requests have been resolved quickly and that you've had positive experiences with members of the maintenance team, we're disappointed to hear that other aspects of your experience have not met expectations. Providing a responsive and consistent service is important to us, and we're sorry to hear your feedback regarding concierge responsiveness and your wider interactions with the onsite management team. Your comments have been shared with the relevant teams as part of our ongoing review of the resident experience. We have noted your comments regarding amenity use and charges. All resident amenities are free to use as part of living at The Maple. A fee is only charged when an amenity is booked for private use, which covers the cleaning and resetting of the space for other residents. We recognise your frustration regarding the gym temperature and your perception that previous changes have not improved the environment sufficiently. Residents have expressed differing views regarding gym conditions, and we continue to work with The Maple Club operator as a priority to review settings. We are proud that we have such a diverse mix of residents living at The Maple, including families and children, who are vital in creating a vibrant community. We are working to ensure our resident event mix reflects this with opportunities for all residents to enjoy. Thank you again for taking the time to share your experience. Feedback such as yours helps us identify areas for improvement, and we appreciate you taking the time to do so.

Posted by

Leandro Mutti, General Manager

Sept 2026


・・
HomeViews

Anil (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

2
2
This is rated 2.00 out of 5.00.
2

Great for the first couple of months, then the problems begin making themselves obvious.

Anil (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Bad aspects: - Very difficult to commute to/from if you're a working professional. The thameslink service to kings cross is unreliable and the tube station is too far away to walk daily (~20 minutes). Very inconvenient in hot/rainy weather. - Not much to do. Some improvement on this part, but generally the area is going to be a building site for the forseeable future, compounded by the noise, dust, and people that come with it. - Unsafe after hours. The lighting is not great in communcal spaces, especially if you need to walk to the tube or thamselink station. Security on site mostly absent, not enough. - Groups of youths that look very suspicious keep walking around and cat calling ladies. - Access to Heathrow or Gatwick is a pain as generally not good transport links. - Transport links get very expensive very fast. - Wish there was a gym close by I could go to because our one is very badly managed and uncomfortable. Good things: -Nice cafe has opened at the GF of one of the buildings. -Coop on the ground floor is very helpful when you need stuff.

How has the building management responded to any problems or issues you have raised:

See point above. Multiple residents have apparently flagged too hot gym to management. It was fixed but for some reason we seem to have gone back to having an uncomfortably hot environment "because it's winter"??? Ridiculous approach. I tried flagging the new manager but he was mid kicking off to a staff member, so I walked away. Generally, not a good impression.

Please share one thing (or more) which you wish you had known before you moved in:

The reviews are genuinely good when you look at them, but then you realise that they are left by people that are here for a very short time. Once you've been here longer you start seeing the pattern and the real issues.

Manager response

Thank you for taking the time to share your feedback. We're pleased to hear that you are enjoying the new retail offerings and that certain members of our team have made a positive impression. We're sorry to hear that your experience of the gym, pool and spa facilities has not met expectations. We understand the frustration caused when amenities are unavailable or do not feel well-managed, and your comments have been shared with the relevant teams and operators. We also recognise the ongoing feedback regarding gym temperature and appreciate that resident preferences differ. We continue to work with The Maple Club operator to review conditions, taking into account recognised UK guidance and industry best practice to provide a comfortable exercise environment for all residents. We're disappointed to hear your feedback regarding interactions with members of the management team. Providing a professional, approachable and responsive service is important to us, and we recognise the importance of consistency across all resident interactions. We also recognise the challenges you've highlighted around perceptions of safety in the area. We encourage residents to report any concerns to our concierge team or the 24/7 Brent Cross Town security team, enabling issues to be reviewed and actioned as quickly as possible. Thank you again for your feedback. Should you wish to discuss any of your concerns further, we would welcome the opportunity to speak with you directly.

Posted by

Leandro Mutti, General Manager

Sept 2026


・・
HomeViews

Dardan Ruhani (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

5
5
This is rated 5.00 out of 5.00.
5

Excellent Management & Service Professional and Helpful Team Outstanding Building Management Friendly, Responsive & Professional Great Service Every Time Excellent Support and Communication Very Happy with the Management Helpful and Reliable Team

Dardan Ruhani (Tenant)

Verified Resident

The Maple, NW2

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Great location Brent cross station 2 minutes waking, lots of restaurants, bakery, restaurants around…

How has the building management responded to any problems or issues you have raised:

The building management team has always responded very quickly and professionally whenever there has been an issue. They are approachable helpful and always willing to listen and find a solution.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t really have any specific wish as we have everything around the building, fitness, swimming pool etc!

Manager response

What a wonderful tribute to our concierge team. Thank you for recognising the care, professionalism and warmth they bring to The Maple every day. Cosmin, Vasileia and the entire team will be delighted to know that their support has helped you feel safe, welcome and valued. We’re also pleased that you enjoy the convenient location, excellent transport links and facilities. Thank you for being part of The Maple community and for taking the time to share such generous feedback.

Posted by

Leandro Mutti, General Manager

Sept 2026


・・
HomeViews

Page 1 of 12

These reviews are the subjective opinion of a HomeViews user and not of HomeViews

The Maple, NW2

2nd

Ranked 2nd out of 30 in Borough of Barnet

More developments by Related Argent

Loading