Please tell us about the good and bad aspects of living in your local area:

The location has been one of the best things about living at Author. King’s Cross is incredibly convenient with excellent transport links and pretty much everything you need within walking distance. There are plenty of restaurants, cafés and shops nearby, as well as Coal Drops Yard and Granary Square. Despite being so central, the development itself feels surprisingly peaceful and we have always felt comfortable walking around the area, including in the evenings. Having such good transport connections nearby has also made getting around London incredibly easy.

How has the building management responded to any problems or issues you have raised:

Throughout our time at Author, one thing that has really stood out is how much the management team genuinely cares about the residents. Whenever we have raised an issue, whether it has been maintenance, security or simply a suggestion to improve the building, we have always felt listened to and taken seriously. Having a knowledgeable team on site who can respond to problems quickly makes such a difference, especially when you have a young family. There is a real sense of reassurance knowing that someone is always available to help. A great example was when we suggested that the gym could benefit from some additional equipment. Rather than dismissing the feedback, the team listened and responded quickly, which we really appreciated. Derek and the wider team deserve a lot of credit for creating this environment. What I appreciate most is that they don’t just maintain the building, they genuinely seem invested in making it a better place for everyone living here. It’s those little things that make Author feel like a proper home rather than just another apartment building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known just how much of a community feel Author has before moving in. It is something you don’t really appreciate from a viewing. The team get to know you personally, the communal spaces are genuinely useful and there is always someone around if you need help. We also didn’t realise how convenient the location would be day to day. King’s Cross, Coal Drops Yard, shops, restaurants and transport are all within easy walking distance. My advice to anyone moving in would be to make full use of the facilities and get to know the team because they are a big part of what makes living here so enjoyable.

Please tell us about the good and bad aspects of living in your local area:

The development is slowly but surely coming along. Feels like a construction site as there is constant noise and vibration around. The number of times I felt I was in an earthquake are many too count. The locals need to be kept out of the local development....very dodgy people around, would work alot better if it was a gated community, especially the big park. Gangs walking the streets and parks make it unsafe for single women walking around. Would not reccomend the area overall.

How has the building management responded to any problems or issues you have raised:

Management is incompetent when it comes to solving issues. They appear to listen to a fringe minority when they need to take decisive actions about ring fencing facilities rather than calling them out and shutting them down. We have become over run by children, families, and people that have never worked out in their life setting the standards. In the pool, at the events, everywhere. I've never seen such lack of control over behaviour in shared spaces and online gym app platforms. The development is outright hostile to single people or those that are child free and just want to make a home they can enjoy here.

Please share one thing (or more) which you wish you had known before you moved in:

How completely unhinged some residents in this development are. People here seem to have never lived in a communcal set up before, and it is becoming very frustrating and grating as they almot need to be educated on how to behave around other people.

Please tell us about the good and bad aspects of living in your local area:

Brent Cross Town is still relatively quiet, bars and restaurants are limited at the moment. Nearest restaurants are in Brent Cross Shopping Mall, but mostly fast food. Personally enjoy the variations of grocery shopping option - having Waitrose, M&S, big Tesco, Coop just downstairs, honesty pantry in the lobby, and local grocer within 1 minute is incredible. There’s Claremont Park nearby, good for short morning walks. Not so enjoyable in a nice afternoon and especially weekends, as there are too many people and it can be loud and crowded in the summer, given the size of the park and playground in the centre. Alternatively there’s Clitterhouse Playfield, which currently is undergoing refurbishment. Found it hard to find green running routes other than those two. Nearest station is Thameslink that connects to King’s Cross, up to St Albans or Sutton on the other side - as people know it often gets disrupted but I never had any major problems, as buses or Underground can be a back up. Never notice any problem with bin collections, as it’s fully handled by the building management. There are a couple of anti-social behaviour instances I witnessed from teenagers (playing ball games in pavement or catcalling runners) but security is always around to report it to. Noise is realistically expected since it’s near train station, ongoing constuctrions though more temporary, and major roads.

How has the building management responded to any problems or issues you have raised:

My problems and issues are typical maintenance like hot water filter or washing machine’s dryer not working properly - always been handled promptly.

Please share one thing (or more) which you wish you had known before you moved in:

Availabilities of running and long walking routes. The type of neighbours who will be sharing facilities - to know whether it will align with my preferences, such as quiet or lively.

Please tell us about the good and bad aspects of living in your local area:

Close to granary square and King’s Cross! Amazing restaurants and shops - quite pricey though but good

How has the building management responded to any problems or issues you have raised:

Very quickly and very professionally. Lovely team!

Please share one thing (or more) which you wish you had known before you moved in:

I’ve been told that communal spaces can be used free of charge unless you want specific day booked but now if its over 2 people you always have to pay and book and vacate by 11 pm - we’ve been told something very different when we were moving in unfortunately

Please tell us about the good and bad aspects of living in your local area:

The area is very nicely coming along, the recent opening of multiple amenties including a restaurant, a cafe, a supermarket and a corner shop, have all boosted resident satisfaction and how the area is continuing to feel more and more homely. Many more are confirmed to open in the next few months which will make it an even more vibrant location. The team also hosts montly resident events which are always fantastic ways to connect with both the management team and other fellow residents.

How has the building management responded to any problems or issues you have raised:

Whenever I've raised a problem, the building management has responded quickly and constructively. The manager, assistant manager and head of maintenance are all very approachable, open and communicative. They take the time to listen, explain what's being done and keep you in the loop until the issue is fully resolved, so you never feel left in the dark. The concierge team also does a great job of passing on updates, whether that's progress on a repair or news about the building in general.

Please share one thing (or more) which you wish you had known before you moved in:

The people: How friendly and helpful the concierge and management teams are. Knowing there's always someone on hand makes settling in so much easier.