Please tell us about the good and bad aspects of living in your local area:

Very close (2 mins) away from Tottenham Hale station and very quick to central London. The local F&B offering is good quality (Holy Grail, Mother Kelly’s, etc). Wetlands are also 10 mins walk and great for outdoor walking/running. There was a football match on locally today and we were out and about and were not impacted. There is however no parking on site but understand that this is a local requirement.

How has the building management responded to any problems or issues you have raised:

We were unsure how to reduce the temperature and thought this was due to the underfloor heating. The facilities team have a WhatsApp and responded very quickly to explain the system and assist in reducing the room temperature.

Please share one thing (or more) which you wish you had known before you moved in:

The flat is very well insulated and retains heat well. Simplistic thing to do is open all the windows to quickly cool the flat is the underfloor heating has been used previously.

Please tell us about the good and bad aspects of living in your local area:

-Commuting is a nightmare. Also, massive cost to do so. -Coop downstrairs is great. -The area is very much not walkable as there is nothing to do around here. -Very dodgy characters around in the evening.

How has the building management responded to any problems or issues you have raised:

Building management looks like they are being pulled in all directions. There is no strategy. Also, every time I speak to someone I feel like they're trying to make excuses rather than resolve my problem.

Please share one thing (or more) which you wish you had known before you moved in:

Leasing lies - always. Never trust them about anything unless it's put in writing.

Please tell us about the good and bad aspects of living in your local area:

The location is great overall. King’s Cross has a really nice atmosphere and pretty much everything you need nearby, lots of restaurants and cafés, Waitrose, and plenty of other places within walking distance. It’s a very convenient area to live in, and having Santander bikes nearby is useful too. There’s only one bus route right by the development, but overall public transport is obviously very good around King’s Cross. Having parking in the building is also a huge plus for us. Honestly, without it we probably wouldn’t have chosen to live here. The main downside is driving anywhere outside London. Whether you’re heading north, south, east or west, it can easily take an hour just to properly get out of London. That’s probably the biggest negative of the location for me, but overall the positives definitely outweigh it.

How has the building management responded to any problems or issues you have raised:

Extremely well. Every issue we’ve raised has been dealt with quickly, efficiently and in a really friendly way. When we first moved in, there were a few small marks on the walls, and someone came and repainted them. Whenever there’s been a minor issue, like a light needing to be replaced, it’s been sorted very quickly. The best example was when our dishwasher broke. Someone came to look at it almost immediately and tried to repair it. When it turned out that it couldn’t be fixed, they replaced the whole dishwasher with a new one the next day. So far, every single problem we’ve had has been resolved, usually very quickly and without us having to chase anyone. I’m genuinely very impressed with how responsive the management team is.

Please share one thing (or more) which you wish you had known before you moved in:

One thing that actually worried me during our first viewing was a smell from the bin area on the floor. I remember wondering whether that was just how the corridors normally smelled. After moving in, though, I realised it must have been a temporary issue (something had probably been blocked or needed cleaning) because it was sorted and hasn’t been a problem since. The corridors normally smell absolutely fine. I also wish I’d known how available the common areas would actually be. During the viewing, I assumed that with so many residents you might constantly be competing for the cinema, lounges and other shared spaces. In reality, they’re surprisingly quiet and you can almost always use them when you want to. That has been a really nice surprise. We viewed three different apartments in the building before choosing ours. One slightly unusual thing I noticed is that the empty apartments actually showed better than some of the occupied ones we viewed. Obviously that depends entirely on the previous tenant, but if I were viewing again I’d definitely try to look past how someone currently lives in the apartment and focus on the apartment itself.

Please tell us about the good and bad aspects of living in your local area:

Bad aspects: - Very difficult to commute to/from if you're a working professional. The thameslink service to kings cross is unreliable and the tube station is too far away to walk daily (~20 minutes). Very inconvenient in hot/rainy weather. - Not much to do. Some improvement on this part, but generally the area is going to be a building site for the forseeable future, compounded by the noise, dust, and people that come with it. - Unsafe after hours. The lighting is not great in communcal spaces, especially if you need to walk to the tube or thamselink station. Security on site mostly absent, not enough. - Groups of youths that look very suspicious keep walking around and cat calling ladies. - Access to Heathrow or Gatwick is a pain as generally not good transport links. - Transport links get very expensive very fast. - Wish there was a gym close by I could go to because our one is very badly managed and uncomfortable. Good things: -Nice cafe has opened at the GF of one of the buildings. -Coop on the ground floor is very helpful when you need stuff.

How has the building management responded to any problems or issues you have raised:

See point above. Multiple residents have apparently flagged too hot gym to management. It was fixed but for some reason we seem to have gone back to having an uncomfortably hot environment "because it's winter"??? Ridiculous approach. I tried flagging the new manager but he was mid kicking off to a staff member, so I walked away. Generally, not a good impression.

Please share one thing (or more) which you wish you had known before you moved in:

The reviews are genuinely good when you look at them, but then you realise that they are left by people that are here for a very short time. Once you've been here longer you start seeing the pattern and the real issues.

Please tell us about the good and bad aspects of living in your local area:

Great location Brent cross station 2 minutes waking, lots of restaurants, bakery, restaurants around…

How has the building management responded to any problems or issues you have raised:

The building management team has always responded very quickly and professionally whenever there has been an issue. They are approachable helpful and always willing to listen and find a solution.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t really have any specific wish as we have everything around the building, fitness, swimming pool etc!