Related Argent

1744.85

Related Argent

Asks for reviews – good or bad

Company

  • Website: relatedargent.co.uk

  • No. of developments: 2

  • Development locations: North London, North West London

HomeViews Awards

  • 2 Location Awards

  • 2 Management Awards

  • 2 Excellence Awards

  • 2 Value Awards

  • 2 Facilities Awards

  • 2 Design Awards

Developments by Related Argent

Viewing 1-2 out of 2

Rental Only
Award Winner 2025

Author, N1C

Award winner 2025

4.95

4.95

(159 reviews)

Author King's Cross is a brand new, Build-To-Rent development in King’s Cross, one of London’s most connected locations. It offers a collection of 1, 2 and 3 bedroom apartments, furnished and unfurnished, with flexible tenancies to suit your lifestyle. In addition, there are a range of lifestyle amenities including a resident's lounge, fitness centre, co-working spaces and a private dining room. Author offers exclusive resident events and is pet-friendly.
1st

Ranked 1st out of 14 in Borough of Camden

View development
Rental Only

The Maple, NW2

3.94

3.94

(15 reviews)

The Maple features studio, 1, 2, 3 and 4 bed parkside apartments in the new north London neighbourhood of Brent Cross Town. Premium lifestyle amenities include an exclusive wellness club with a pool, jacuzzis and state-of-the-art gym, all included in your rent. Surrounded by acres of park space to run, play and whoop in, just a speedy 15 minute commute from King's Cross St. Pancras. Check out Related Argent's other development: Author, N1C
1st

Ranked 1st out of 29 in Borough of Barnet

View development

Page 1 of 1

See how residents rate developments by Related Argent

This company is rated 4.85 out of 5.00.
4.85

174 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Some reviewers were offered an incentive for an honest review, regardless of rating

2

Developments by Related Argent

Experience

4.8

Value

4.7

Location

4.8

Facilities

4.8

Management

4.8

Design

4.9

Viewing 1-5 out of 174

Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.

Martha (Tenant)

Verified Resident

The Maple, NW2

Mar 2026

1
1
This is rated 1.00 out of 5.00.
1

Disappointing

Martha (Tenant)

Verified Resident

The Maple, NW2

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

Do not move here under any circumstances. This development is sold on a fantasy, not the reality. The area is dead, depressing and poorly served, with almost nothing open except a small Co-op. Reaching the shopping centre or Tesco means walking through underpasses and surrounding areas that feel unsafe and neglected. There is ongoing anti-social behaviour in the park, yet security seem completely ineffective. Transport is awful: trains to Brent Cross West are constantly cancelled, making commuting miserable, and the only fallback is a 20-minute walk to the Northern line through a rough and unwelcoming estate. The most offensive part is how aggressively this place is marketed to people who do not know London, as if this is “central London” and somehow acceptable. It is not. On top of that, residents have been strung along with empty promises about amenities that still have not opened. This place is misleading, overpriced and deeply disappointing. After speaking to multiple people, leasing is heavily to blame. *Name Removed* and *Name Removed* will say anything to close a deal.

How has the building management responded to any problems or issues you have raised:

Building management will listen and acknowledge concerns, but the main problem is that very little meaningful action follows. Issues are noted without being properly resolved, whether that is problems with the gym temperature, the parcel room chaos, poor internet in the work-from-home space, or the way shared amenities are managed. The overall pattern is one of polite but ineffective management, where residents raise the same complaints repeatedly without seeing real improvement.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how much of the development is style over substance. It looks impressive when you first view it, but the reality is cheap finishes, poor management, weak transport links, underwhelming local amenities and shared spaces that come with restrictions and extra charges. I also wish I had known how heavily the place is marketed in a way that makes the area and lifestyle sound far better than they really are. Also, the utility bills are incredibly high! You can not get out of them and there is a standing charge of £40 per month for heating. This is before you've even used anything.

Manager response

Dear Martha, Thank you for taking the time to share your feedback and concerns regarding your experience at The Maple. We are actively working to address the heat issues in the gym and recognise the importance of a comfortable environment for all residents. Our maintenance team is reviewing the air conditioning system and will continue to monitor the space to ensure improvements are made. All resident amenities are complimentary and accessible on a first come, first served basis, with the co-workspaces, sports simulation arena, lounges, podium gardens, gym and social games room available 24/7, whereas the roof terrace (restricted in the late evening through early morning) and the pool (6am to 12noon and 3pm to 9pm) have specific opening hours for safety and staff coverage. Additionally, there is fee should residents want exclusive hire or an amenity space which covers subsequent cleaning and maintenance. We are actively engaged with restaurants and retailers for Merchant Street, our new high street, which will soon feature a variety of new shops and dining options. In the meantime, Brent Cross Shopping Centre and brent Cross Retail park are just a short walk away and offer excellent shopping opportunities. We have been working to make Neighbourhood Square as vibrant as possible, which included its official opening in October 2025 attended by our residents, the Mayor of Barnet, and members of the local community. We are also excited to share that ongoing work to develop the local high street will see the introduction of new retail outlets and restaurants this year. Thank you again for your feedback. If you have any further concerns or suggestions, please do not hesitate to reach out to our management team directly. Kind regards, The Maple Management Team

Posted by

Margherita Tarallo, General Manager

Mar 2026


HomeViews

John S (Tenant)

Verified Resident

Author, N1C

Mar 2026

5
5
This is rated 5.00 out of 5.00.
5

Great living at Author

John S (Tenant)

Verified Resident

Author, N1C

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

Great location and amenities, but noise and busy surroundings can be a downside. However great living overall.

How has the building management responded to any problems or issues you have raised:

Very quick and sufficient, had a minor problem at the flat and Ernest fixed it right away

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how busy the King’s Cross area can get during peak hours and events. The location is amazing, but it does mean more foot traffic and noise than expected at times. It’s still a great place to live—just helpful to be aware of the liveliness of the neighborhood.

Manager response

Thank you so much, John, for sharing your experience — we’re really glad to hear how much you’ve enjoyed living at Author. It’s great to know the modern spaces, 24/7 concierge team, and the convenience of King’s Cross have all added to your day‑to‑day life. Afra and the rest of the team will be thrilled to hear your kind words. We appreciate you mentioning the liveliness of the area too — King’s Cross definitely has its energetic moments, and it’s helpful for future residents to know. We’re also happy Ernest was able to sort out your flat issue so quickly. Thank you again for the recommendation and for being part of the community. Warm regards, Author Team

Posted by

Marija Zolnercika, Assistant General Manager

Mar 2026


HomeViews

c Chen (Tenant)

Verified Resident

Author, N1C

Mar 2026

5
5
This is rated 5.00 out of 5.00.
5

good would recommend

c Chen (Tenant)

Verified Resident

Author, N1C

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

Very convenient location, safe and lots of amenities and shops, bus stop is near the property and post offices nearby

How has the building management responded to any problems or issues you have raised:

always responded fastly to any problems raised and whatsapp communication has been helpful

Please share one thing (or more) which you wish you had known before you moved in:

nothing in particular because overall great experience

Manager response

Thank you so much, C. Chen! We’re delighted to hear you’ve had such a great experience. It’s wonderful that the modern facilities, friendly concierge team, and convenient, safe location all made your stay enjoyable. We’re also glad our quick communication has been helpful. We truly appreciate your recommendation. Author Team

Posted by

Marija Zolnercika, Assistant General Manager

Mar 2026


HomeViews

Jake M (Tenant)

Unverified

The Maple, NW2

Mar 2026

2
2
This is rated 2.00 out of 5.00.
2

Can't wait to move out

Jake M (Tenant)

Unverified

The Maple, NW2

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

The local area is absolutely dull! As others mentioned, massively mislead by leasing about how quickly the build up would take place (among other lies *Name Removed* is more than happy to share to close a deal). The area is generally on the unsafe side, it's a nightmare to commute to/from, and generally has nothing to do. Insult to injury, when the square opens, its first shops will be the shops that are already down the street, which in themselves are not that great (a bakery and a pizza shop). Overall, pretty dull area that can't command the price range they are asking for the flats. The park also attracts an anti-social crowd. Even though we were told it has on site security (which it does), the security guys themselves do nothing in terms of policing other than walking aimlessly up and down the park. Drug exchanges literally happening in the corner and the smell of weed in the air.

How has the building management responded to any problems or issues you have raised:

They have responded but done exactly nothing to address it. If they want to it's now here in black and white. I'd start with concierge behaviour, sorting out the mail room mess, and gym lack of equipment.

Please share one thing (or more) which you wish you had known before you moved in:

How superficial everything is. Just not worth the price tag.

Manager response

Dear Jake, Thank you for taking the time to share your feedback and concerns regarding your experience at The Maple. We are actively engaged with restaurants and retailers for Merchant Street, our new high street, which will soon feature a variety of new shops and dining options. In the meantime, Brent Cross Shopping Centre and brent Cross Retail park are just a short walk away and offer excellent shopping opportunities. We have been working to make Neighbourhood Square as vibrant as possible, which included its official opening in October 2025 attended by our residents, the Mayor of Barnet, and members of the local community. Regarding management and amenity concerns, we have established processes to address resident issues and complaints. We are actively exploring additional channels to ensure that all feedback is handled efficiently and responsively. In response to residents’ feedback, the parcel room has recently been refitted with additional shelving which will allow for more packaged to be stored. The gym has two multi - purpose studios, six running machines, two row machines, two stationary bikes, eight pure strength weighted machines, a cable machine, and a dedicated free weight area equipped with an assisted weight rack. The space also includes other functional training equipment including kettlebells, dumbbells and resistance bands. We remain dedicated to enhancing your living experience and restoring your confidence in The Maple. Should you wish to discuss your concerns further, we would welcome the opportunity to address any outstanding issues directly. Please contact concierge@themaplenw2.co.uk at your convenience, or let us know a suitable time for us to reach out. Thank you again for your valuable feedback. Kind regards, The Maple Management Team

Posted by

Margherita Tarallo, General Manager

Mar 2026


HomeViews

M (Tenant)

Verified Resident

Author, N1C

Feb 2026

5
5
This is rated 5.00 out of 5.00.
5

10/10 Experience, loved it!

M (Tenant)

Verified Resident

Author, N1C

Feb 2026

Please tell us about the good and bad aspects of living in your local area:

I stayed at Author Building for a short period, and it honestly exceeded my expectations. The apartment design is modern and comfortable, and the facilities are really impressive for anyone staying even briefly. The gym, lounge areas, and workspace were always clean. Building management and the concierge team were friendly and made settling in very easy. A quick shout out to Afrah & Trifon. — definitely a 5‑star experience.

How has the building management responded to any problems or issues you have raised:

Very quick and prompt responses! Easy to communicate.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how convenient the location really is — everything from transport to food options is minutes away. If I’d realized that earlier, I would’ve booked a longer stay.

Manager response

Thank you so much for sharing your experience, M. We’re really happy to hear that your stay felt smooth and stress‑free, and that the team—especially Afrah and Trifon—helped make things even easier for you. It’s great to know you enjoyed the apartment, the facilities, and the convenience of the location. We truly appreciate your kind words and would love to welcome you back to Author again in the future. Warm regards, Author Team

Posted by

Marija Zolnercika, Assistant General Manager

Mar 2026


HomeViews

Page 1 of 35

These reviews are the subjective opinion of a HomeViews user and not of HomeViews