Please tell us about the good and bad aspects of living in your local area:

The area surrounding the development is unpolished and next to a motorway which aren’t exactly plus points but the development itself is gorgeous, well groomed and well maintained! Being near Brent Cross shopping centre is convenient and Brent Cross West is a lovely and convenient station.

How has the building management responded to any problems or issues you have raised:

They respond immediately and address all manner of issues within 24 hours although usually immediately

Please share one thing (or more) which you wish you had known before you moved in:

I’d would’ve liked to have known that my kids weren’t allowed to use the gym. It perhaps there is a way around that… it’s in discussion…

Please tell us about the good and bad aspects of living in your local area:

The location, particularly of the 390 bus stop was essential to our commute, and its convenient location in front of the building was perfect. Lastly, the proximity to a park and shopping made the stay that much more pleasant.

How has the building management responded to any problems or issues you have raised:

Yes, the maintenance responded quickly when our air conditioning had issues.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the expensive parking cost.

Please tell us about the good and bad aspects of living in your local area:

The apartment complex is in a great location. There’s a wide variety of restaurants, parks, galleries, markets really all you need. Public transportation is nearby about a 5 min walk from kings cross st prancas. Great for work trips and holiday.

How has the building management responded to any problems or issues you have raised:

Everyone has been very helpful. At the beginning of my stay I was having trouble with my water temperature Edson took the time to have someone booked to take care of it. It’s so important to have smooth resolution when you’re not home and that’s what he made happen.

Please share one thing (or more) which you wish you had known before you moved in:

It’s a great location I advise everyone to explore and take different routes to find the little gems in every corner.

Please tell us about the good and bad aspects of living in your local area:

The shops and open spaces are great, transport links are good. Only notes I would have is that our street (Tinsmith street) can often get very noisy at night with speeding cars and people smoking on the street outside it would be appreciated if security could frequently check this and ask people to politely move on/if residents on floors higher up can be reminded that loud shouting / music in early hours of the morning is often disturbing if you have work the next day. The really frustrating part is that parking permits aren’t given out for visitors - this would be great if they could be as local parking is so expensive.

How has the building management responded to any problems or issues you have raised:

The management - concierge in particular have been nothing short of amazing. Cosmin and Vasileia in particular have been outstanding, they take such pride in their roles, always greet you with a smile and their friendliness, willingness to help, passion and warm energy really make this place feel safe, reminds you you’re cared for and make it feel familiar and homely. The whole concierge team are great but those two in particular are a testament to brilliant customer service. Whether taking the time ask follow up questions when speaking to them about your day, going the extra mile to personally show you where something is or consistently showing they truly care about our experience as residents and people. I cannot praise those two enough and really think they deserve their efforts recognised and resident appreciation made known. Also shout out to Mohsen who has always been very friendly.

Please share one thing (or more) which you wish you had known before you moved in:

It would’ve been great to have been shown how all utilities work but Cosmin and Vasileia made sure that we were well looked after.

Please tell us about the good and bad aspects of living in your local area:

A direct bus (390) about 10m from the apartment makes travels to and from the city very convenient. A 10 minute walk to the canal areas that is very lively with shops , cafes and pubs. Kids walked 15 minutes from Kings Cross station frequently.

How has the building management responded to any problems or issues you have raised:

Very fast response and able to answer our questions.

Please share one thing (or more) which you wish you had known before you moved in:

Provide shower gel. Hygienic instead of sharing soap bar. Good to inform in the information deck for us to bring our own shower gel. Install bidet in the WC.