The Lighterman, Greenwich Peninsula, SE10

Please tell us about the good and bad aspects of living in your local area:

Horrendous living next to a BBQ site

How has the building management responded to any problems or issues you have raised:

Went thorugh numerous emails and the management team refused to remove the BBQs

Please share one thing (or more) which you wish you had known before you moved in:

Should I knew that I will be living next to a BBQ site, I would not have bought the flat

Please tell us about the good and bad aspects of living in your local area:

The area is great, neighbours are lovely and living next to the Thames feels peaceful and spacious given how close we are to Central London. A new coop has opened nearby and it is a short walk to the amenities around the O2 and the tube.

How has the building management responded to any problems or issues you have raised:

There has recently been a change in building management and the service is improving and seems to be a little more professional and aware of statutory duties, however service charge still feels expensive for the quality/ quantity of services.

Please share one thing (or more) which you wish you had known before you moved in:

If you don't have a parking space there is no ability to buy resident's passes for street parking (which is very expensive)- rather a nuisance for when people visit.

Please tell us about the good and bad aspects of living in your local area:

The tube is a short distance away and the A2 to central London is easily accessible for cyclists. The O2 has more shopping outlets and restaurants than I've been able to test. And last but not least I'm looking forward to taking the ferry to work in the summer!

How has the building management responded to any problems or issues you have raised:

The lifts buttons occasionally stop working however this issue is usually fixed within a couple of hours. A similar issue with the hot water, however again, this was resolved within a few hours.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the bike store is, despite being behind 2 keypad-locked doors, is still not safe. There is a more secure room that I will be using going forward. The "cage" storage unit is however not safe from those who want to, and can, get into it.

Please tell us about the good and bad aspects of living in your local area:

I really enjoy living in a community where there are plenty of greenery, and have access to The Jetty (before and hopefully after the effect of COVID 19). It boasts a good selection of express stores close by and a neat overall design for each building. I sometimes dislike seeing congregations of groups in the evening due to the advised restrictions that the government has implemented.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I was made aware of the ventilators that reside above the glass windows - it would mean not having to open a full window to get a good breeze from the outdoor.

What is the best feature of your home:

The kitchen island (plenty of space) is ever so useful, however the pop up plug sockets are by far my favourite detail in the flat.

Please tell us about the good and bad aspects of living in your local area:

I love that it is very safe, I always see security walking which is good for me and my family. The views along the Thames is also lovely and you can tell that it is very family friendly and just a lovely vibe. I dislike that we don't have access to the pool that some other residents have but that is just us being picky.

How has the building management responded to any problems or issues you have raised:

Luckily we haven't had any problems so far but our landlord is wonderful and we love everything that they have done for us so far - we are very grateful

Please share one thing (or more) which you wish you had known before you moved in:

I feel like a paper manual would have been great about where our bin facilities were, the laundry service available to us, the work area facilities with the wifi code for downstairs - just the little details really