The James Liverpool, L2

Please tell us about the good and bad aspects of living in your local area:

The location is one of the best things about living at The James. The train station is just across the road, making it incredibly convenient for commuting or travelling around the UK. Liverpool ONE, supermarkets, restaurants, cafés and shops are all within a short walk. One of my favourite things was taking a five-minute walk to the waterfront whenever I had some free time. Watching the seagulls and enjoying the sea breeze became part of my daily routine. Although the building is right in the city centre, it is surprisingly quiet, and I was rarely disturbed by traffic or noise. I always felt safe walking home, even in the evening, and the neighbourhood has been friendly and welcoming throughout my stay.

How has the building management responded to any problems or issues you have raised:

Every question or issue I raised was dealt with quickly and professionally. The management team communicated clearly, followed up when needed, and always made me feel that my concerns were important.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how friendly the community would be. As someone moving from another country, I expected to feel lonely at first, but the staff and many of the residents made me feel welcome from day one. It really became much more than just a place to live.

Please tell us about the good and bad aspects of living in your local area:

The good: great location, amazing amenities and just overall a lovely place to stay in. I havent had any bad experiences since i moved here.

How has the building management responded to any problems or issues you have raised:

Yes and everything has been fixed. I had a leak and reported it, it was fixed the following day.

Please share one thing (or more) which you wish you had known before you moved in:

I knew what to expect when i moved in as i asked questions so nothing was a surprise.

Please tell us about the good and bad aspects of living in your local area:

Best place in liverpool value for money. Right next to castle street and only a 12 minute walk to the train station. You've got multiple bars and restaurants and the docks is just down the road 2 mins walk if you're quick. It is not noisy although in the center and everything is organized and all amenities are close by.

How has the building management responded to any problems or issues you have raised:

I can't complain. Always prompt in responding and always been helpful in my experience.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really so far. I'm enjoying my stay. Maybe keep the big screen in the lounge if possible that would be beautiful and during world cup pls!

Please tell us about the good and bad aspects of living in your local area:

Living here has been a very pleasant experience. The local area feels exceptionally safe and quiet, which is exactly what I was looking for. There is a great range of local shops and convenient transport links nearby, making daily life very easy. The street is generally peaceful with minimal traffic noise, and the overall environment provides a real sense of security and comfort.

How has the building management responded to any problems or issues you have raised:

The management team is very responsive and efficient. Whenever I have a minor query or need assistance, they handle it promptly and with a very professional attitude. Their communication is always clear, which makes me feel that any issues I might have will be taken seriously and resolved quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how peaceful and quiet the building actually is. It’s hard to judge noise levels during a short viewing, but after living here, I’ve found it to be a perfect environment for relaxing or working from home. I also didn't expect the management to be so attentive—the personal touch they add to every holiday and birthday is something you just don't see in typical apartment developments.

Please tell us about the good and bad aspects of living in your local area:

The James is in an absolutely amazing location — right in the heart of Liverpool with everything on your doorstep. There's a fantastic range of shops, restaurants and bars all within walking distance, making it super convenient for day-to-day life. Transport links are brilliant too, with easy access to the city centre and beyond. It really is hard to beat as a location!

How has the building management responded to any problems or issues you have raised:

Any time I've raised an issue or had a query, the team have been incredibly quick to respond and always follow through to make sure things are resolved. It's so reassuring to know that the management genuinely cares and takes things seriously — you never feel like you're being ignored or fobbed off. Really sets The James apart from other places!

Please share one thing (or more) which you wish you had known before you moved in:

There's not much I'd warn anyone about — it really does live up to expectations!