The Draper, NW9

Please tell us about the good and bad aspects of living in your local area:

The building is new and generally quiet, with good build quality. However, the property management is poor. Emails often go unanswered, and you usually need to visit the office in person just to get basic issues addressed.

How has the building management responded to any problems or issues you have raised:

Management is often unresponsive. Emails go unanswered for weeks, and the only option is to visit the office in person, and even then there’s no clear timeline for repairs.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of trash chute and poor customer service

Please tell us about the good and bad aspects of living in your local area:

Beaufort Park offers far more than I initially expected, with plenty of amenities, shops, green space and useful facilities nearby. It feels like a complete package and makes living here even more rewarding.

How has the building management responded to any problems or issues you have raised:

We had some wardrobe and electrical issues at one point, and the maintenance team were sent over to deal with them without hassle. Although it can sometimes take a while for a maintenance request to be logged and picked up...

Please share one thing (or more) which you wish you had known before you moved in:

Thought the area was just a fancy bubble but apparently, lots of amenities are available. Beaufort park itself is a complete package. Makes living here very rewarding!

Please tell us about the good and bad aspects of living in your local area:

I've been living at The Draper since January and it's been a great experience so far. The local area is well served: there's a good range of restaurants, cafés and shops within walking distance, and the nearby parks and green spaces are a real plus for getting outdoors. Transport is generally convenient, with the Northern line right there, though the line does have its problems: when there are disruptions on the Edgware branch, Colindale residents often end up having to get off further down and finish the journey by bus or taxi, which adds a fair bit to the commute. Day to day, living here is quiet and straightforward; I haven't had issues with traffic noise or anti-social behaviour, and bin collections are regular. The one recurring problem is the recycling area, which is often infested with flies because residents leave general rubbish in there rather than recyclables. Overall, The Draper is a great place to live, particularly given its proximity to the parks, restaurants, cafés and shops. There are some issues, but I'd put these down to teething problems in such a new development :)

How has the building management responded to any problems or issues you have raised:

The building management has almost always responded to any issues promptly.

Please share one thing (or more) which you wish you had known before you moved in:

The building complex is well-located and has all the amenities you will need! Incredibly convenient :)

Please tell us about the good and bad aspects of living in your local area:

Great area, local shops and amazing restaurants! Very safe. With 24-hour security, concierge services, parcel storage, high-speed Wi-Fi and a strong focus on creating a welcoming resident community

How has the building management responded to any problems or issues you have raised:

Very responsive! Quick to fix any issues. The staff are all great and respectful.

Please share one thing (or more) which you wish you had known before you moved in:

If I knew how great this development is I would have moved in earlier.

Please tell us about the good and bad aspects of living in your local area:

The area itself is lovely. The complex itself is not 30 minutes to King’s cross as advertised, however. This is excluding the walk from the building to the station. It feels very safe, can sometimes be loud with windows open, however it is well soundproofed so when closed it’s nice and quiet.

How has the building management responded to any problems or issues you have raised:

Very quickly, only had one or two maintenance issues which were dealt with within 48 hours.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that the pool and classes weren’t connected to the building, although this is not a big deal. I also wish I’d known that the lights on the rooftop don’t work, and that you have to pay to use the barbecues as this was not communicated at all during the viewings, and we were told we’d have access to the barbecues within our rent depending on availability.