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Development image of Simple Life at Hollystone Bank, WA7

Simple Life at Hollystone Bank, WA7

163.87
39th

Ranked 39th out of 48 in Merseyside

By Simple Life Homes

3.87

3.87

  • Simple Life Homes

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See how residents rate this development

16 total reviews

This development is rated 3.87 out of 5.00.
3.87

16 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Some reviewers were offered an incentive for an honest review, regardless of rating

Experience

4.0

Value

3.6

Location

4.2

Facilities

3.9

Management

3.1

Design

4.1

Viewing 1-5 out of 16

Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.

Dave G (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Reviewer was offered an incentive for an honest review, regardless of rating

4
4
This is rated 4.00 out of 5.00.
4

The house was lovely but there was a few snagging issues

Dave G (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

The development its self is lovely, quiet and clean, but its built on the back of a busy warehouse. During peak periods expect to hear machinery from 6.30am

How has the building management responded to any problems or issues you have raised:

Better not lock down restrictions are not in place. Can take a while for a reply

Please share one thing (or more) which you wish you had known before you moved in:

We thought up sizing or moving developments would be a lot more streamlined than it is. There should be a fast track process in place as references and checks have already been done for the first property but still takes weeks of waiting and sorting before they can authorise you to move into the next property

Manager response

Hi Dave, Thank you for sharing your detailed feedback and for being one of the first residents at Hean Castle Close. We’re delighted to hear that you’ve enjoyed your home and the development overall, and it’s wonderful to know you’ve chosen to stay with us for over five years. We appreciate your patience during the early snagging period, particularly with the added challenges of the lockdown, and we’re glad to hear that issues since then have been minimal. We take on board your comments about garden maintenance, drainage, and the warehouse noise, as well as your feedback on the moving process and response times. These insights are valuable and will help us look at where improvements can be made. We’re pleased to know that once you’re in touch, you’ve found our team helpful, and we truly appreciate your recognition and recommendation.

Posted by

Vicky Fryer, Marketing Director

Aug 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Steph H (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Great development

Steph H (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

The area is quiet which is nice. Great neighbours too. Parking is ok. It would be nice to have more local shops and particularly a supermarket as the closest one is a 10 minute drive away

How has the building management responded to any problems or issues you have raised:

We called out at the beginning of our tenancy for the heating and toilet and they were out quickly

Please share one thing (or more) which you wish you had known before you moved in:

I done my research beforehand so knew pretty much everything. Happy we can paint which is a bonus for a rented property

Manager response

Thank you for letting us know how happy you are with your home and the area. It’s wonderful to hear you feel confident recommending Simple Life, and we’ll keep working hard to make sure your experience stays positive.

Posted by

Vicky Fryer, Marketing Director

Aug 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Liam m (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Reviewer was offered an incentive for an honest review, regardless of rating

4
4
This is rated 4.00 out of 5.00.
4

The development and facilities are really good

Liam m (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

All good nice views, peaceful, some residents are very scruffy with the bins which makes the bin area look untidy

How has the building management responded to any problems or issues you have raised:

Really fast, recently had a toilet fixed and was done within a few days from start to finish

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really it’s all straight forward all the manuals provided really helped getting to know the appliances

Manager response

Hi Liam, Thanks for taking the time to leave a review, we're delighted to see you've rated your home, area and you would recommend Simple Life as your landlord.

Posted by

Vicky Fryer, Marketing Director

Aug 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

John N (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Reviewer was offered an incentive for an honest review, regardless of rating

3
3
This is rated 3.00 out of 5.00.
3

The building management is poor

John N (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

The location is good close to the town center and the train station not much traffic noise but when our Neighbors have visitors at the weekend they can be very noisy in to the late hours at the weekends

How has the building management responded to any problems or issues you have raised:

It has take over 7 months to get the fence repaired which was reported when we first moved in it took over a year to get a replacement oven seal which we was tool was ordered before we moved in to the house

Please share one thing (or more) which you wish you had known before you moved in:

That the back garden was level that the house had been properly cleaned before we moved in which took us 3 days to clean

Manager response

Hello John, We are sorry to hear the issues relayed in your feedback. If you have any outstanding maintenance issues, please don't hesitate to contact us at slmarketing@simplelifehomes.com.

Posted by

Vicky Fryer, Marketing Director

Aug 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Gabby P (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Reviewer was offered an incentive for an honest review, regardless of rating

4
4
This is rated 4.00 out of 5.00.
4

good points : no traffic noise, modern, fairly clean roads

Gabby P (Tenant)

Verified Resident

Simple Life at Hollystone Bank, WA7

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

(living in the galveston court apartment) good points : no traffic noise, modern, fairly clean roads. Bad points: tenants from the houses fly tipping in our bins meaning the bin men leave large items in the road (currently there is a pallette and a tv stand which looks unappealing, a few months ago we saw someone walk from their house and dump a trampoline!) this sometimes means when we are trying to bin our rubbish, there is no room. Some of the apartment tenants make a lot of noise outside during unsociable hours. They seem to be a large family therefore it can be intimidating to ask them to quiet down. this is a nuisance as it means you have to shut your windows to drown out some of the noise and this is not ideal in summer as the apartments get extremely hot - also not ideal when you have to get up for work early the next morning!

How has the building management responded to any problems or issues you have raised:

maintenence issues have been resolved promptly and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

Before we moved in, viewings werent possible (only virtual ones online). We had noisy neighbours above us for a whole year and heard them on the first day we moved in. If we had viewed the property beforehand and heard this, we would never have moved in.

Manager response

Hi Gabby, Thank you for your valuable feedback and comments - we will take these on board. Emails have been sent to all residents previously regarding use of the bin stores and we will continue to keep on top of this and remind residents to use these appropriately to maintain a nice, clean space for all. Without being able to identify you and your property we cannot investigate your comments around comparative rents on-site, however as people move in at different times and each rent is reviewed once per year at individual renewal dates, there is likely to be periods of time where rents are slightly different. Rents are also set on a plit by plot basis taking in to consideration aspect, size of garden, floor, property type, number of bedrooms etc.

Posted by

Anonymous, Simple Life

Aug 2025


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews

Simple Life at Hollystone Bank, WA7

39th

Ranked 39th out of 48 in Merseyside

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