Saxton, LS9

Please tell us about the good and bad aspects of living in your local area:

I have no complaints about Saxton, I believe it's pound-for-pound one of the best developments in the city. I have friends scattered across the city and they are shocked by Saxton's value for money. We are in a relatively quiet area of the city so we do not see much antisocial behaviour or hear much traffic noise (must note that we are in the middle so not speaking for the people who live closer to the train tracks).

Please share one thing (or more) which you wish you had known before you moved in:

Can't really think of an answer for this. I guess you want to ensure you know who you're communicating with once you've arrived.

What is the best feature of your home:

The best feature of our home is probably the windows, they let in loads of light!

Please tell us about the good and bad aspects of living in your local area:

No shops - a local tesco express would be good. ASB an issue as rough neighbourhood and poor quality gates that always break so people get in and steal mail

How has the building management responded to any problems or issues you have raised:

Variable , repeated issues about car gate cladding and security

Please share one thing (or more) which you wish you had known before you moved in:

How to pay on the RMG website, I got fines for late payment when I was never told how to pay service charge and did not get refunded

Please tell us about the good and bad aspects of living in your local area:

Great location and close to city. Everything in walking distance. Flats are quiet both from other residents and outside Continued issue of people stealing from the postroom

How has the building management responded to any problems or issues you have raised:

Largely i have seen other residents submit complaints and not to much end. We have a facebook group for the complex which is really helpful to discuss issues

Please share one thing (or more) which you wish you had known before you moved in:

The flats get very hot in summer and are hard to keep cool. An AC unit is a must!

Please tell us about the good and bad aspects of living in your local area:

Very close to the centre. High levels of security.

Please share one thing (or more) which you wish you had known before you moved in:

Cleanliness moving in.

What is the best feature of your home:

Views, in flat facilities and area location (close to the city centre).

Please tell us about the good and bad aspects of living in your local area:

Run down area and high school children walking in the road/gathering in the Saxton gates.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of care/poor use of ground rent from leaseholders. Lack of security.

Please share one thing (or more) which you would change about your development:

Water tank is massive and an unnecessary use of precious storage space.