Preston Road, BN1

Please tell us about the good and bad aspects of living in your local area:

It is convenient for trains to London. There is a good bus service that goes past. Preston Park is a few minutes away but there is an ongoing issue with travellers camping there. There isn't much in terms of local amenities. Brighton is not car friendly so it can be expensive to park but you can walk to the main shopping area about twenty minutes. There are a lot substance abusers in London Road which is generally also not very clean and is run down.

How has the building management responded to any problems or issues you have raised:

In the past few months there has been an overall poor response to complaints. Things are getting worse. There is no regular maintenance other than the cleaners. I had to complain about that as well as for about month no cleaning was being done,

Please share one thing (or more) which you wish you had known before you moved in:

This could be a nice development if it was maintained properly. We had a responsive property manager but it appears that person has moved on. It's not worth investing in because Southern don't care to maintain it.

Please tell us about the good and bad aspects of living in your local area:

The development is extremely well located a few minutes walk from a main line station where trains run directly to London and connecting trains to Brighton and the south coast. There is a local sainsburys and a lovely parks and dog walking areas close by. There are local pubs and amenities close to the development which is also within easy reach of Brighton lanes, shopping centre and sea front. The development is very quiet and the houses are beautifully situated with designated parking bays which are very convenient. The bin collection is not good as the local council fails to collect on time and the recycling collection is also poor. The traffic noise and railway noise if of a minimum from where the houses are located. There are no electronic car points which is a shame for a modern development, however they can be installed at an extra cost. The bike sheds have been broken into once and the housing management are considering the security of the bike sheds which are well used by residents and a positive attribute of the development. The lawns offer a lovely place to meet.

How has the building management responded to any problems or issues you have raised:

Building management is very slow in responding if at all

Please share one thing (or more) which you wish you had known before you moved in:

I was not aware the garden planters would not be maintained and this lowers the quality of the landscaping and overall value of the property. Electric points for cars should have been installed in the carpark at time of instillation. Parking bays are not clearly marked and cause some confusion.

Please tell us about the good and bad aspects of living in your local area:

Good for the park, but the location is just that little bit far from the centre of Brighton, where it takes 30-40 mins to walk in.

How has the building management responded to any problems or issues you have raised:

Warranty issues have mostly been resolved promptly. Things like figuring out car charger or covers for the parking space have been painfully slow.

Please share one thing (or more) which you wish you had known before you moved in:

That there's a lot of birds pooping from the tree, and installing a charger would take over 1.5 years.

Please tell us about the good and bad aspects of living in your local area:

Good location to get to all areas for restaurants, shops and open spaces. Transport links are good, more parking would be good.

How has the building management responded to any problems or issues you have raised:

Difficult to get hold of so difficult to get resolved within a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

Location of meters for gas/water for the communal areas.

Please tell us about the good and bad aspects of living in your local area:

The property has parking facility, close to Sainsbury and local transport amenities like Preston Park train.

Please share one thing (or more) which you wish you had known before you moved in:

The windows were jammed so ventilation is only in a single room. There was also blockage in the kitchen sink.

Please share one thing (or more) which you would change about your development:

Windows to have more ventilation space and expecting sunlight in rooms during sunny days.