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Oxbow offers a collection of one, two and three-bedroom rental homes. It is located close to the River Irwell and only a 12-minute walk away from Salford Central train station. Additionally, it gives residents access to an impressive range of facilities, including onsite gym and a 24-hour on-site team.
Oxbow, M5 Reviews
Write a Review Upload PhotosFantastic place to live.
The apartment is extremely well designed and finished to a high standard, everything and anything we could need is only an email away and is immediately dealt with. The staff are always helpful and provide really detailed monthly new letters with everything residents need to know that upcoming. We love living here it’s extremely easy living!
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We have lived here for almost 3 years and absolutely love it! The staff are extremely helpful, the apartment is lovely and designed well and the facilities are wonderful. Probably our only comment for improvement is more gym equipment needed but I know this is already on the agenda of the staff!
Please share one thing (or more) which you wish you had known before you moved in:
How good the communication is from the management team!
How has the building management responded to any problems or issues you have raised:
Fabulous response time, really speedy solutions!!!
The location and staff are great
I love how people look after each other, we can meet and socialise at events and the dog park is very useful, The staff are very friendly and chatty, and Kasia has looked after me very well right from the beginning making my move from overseas easy and smooth
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I love how convenient the area is, very close to city centre and the vet is close. In oxbow there is also a great Hong Kong community, its amazing as we look after each other
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew how much support and fun there is from the Hong Kong community then I would have worried less
How has the building management responded to any problems or issues you have raised:
The maintenance on site will come and fix it if I have any issues
I loved the area and the design and natural light of the apartments.
Having temporarily relocated to the apartments – I loved the area and the design and natural light of the apartments.
The area has great amenities and within walking distance to the city centre.
The apartments have generous space and built in wardrobes and great appliances. I loved the apartments so much that I am looking to stay long term and Kasia who I have been liaising with has been really great providing me with all the relevant information and arranging a viewing with her in which everything was explained so thoroughly, she’s a great point of contact. Thanks, Kasia.
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Great coffee shops, restaurants and hood convenience stores. Walking distance to Spinningfields. The area is quiet and safe. .
Please share one thing (or more) which you wish you had known before you moved in:
How easy it is to reach the city centre, the great range of local independent shops.
How has the building management responded to any problems or issues you have raised:
Yes quick response to queries and questions answered thoroughly.
Awful
Building management is poor, has an issue never received a response.
Faculties on site are ok but more communal space indoor would be better or amenities for the residents to use .
Property management are always changing so never know who to go to when I have an issue
Please tell us what you like and dislike about this area:
Oxbow is next to some local shops, the team on site are constantly changing so it’s hard to know who to go to for issues. The traffic is noisy on old field road. Cars always smashed around the local area
Please share one thing (or more) which you wish you had known before you moved in:
More about local area and no amenities space, also wish that I knew about the parking in the local area struggle to park and don’t trust my car on the street
How has the building management responded to any problems or issues you have raised:
No I have raised many issues but not had a response
Rediculous
Our boiler was not working in January. Their technician came to fix but it just press the boots button to make hot water when those hot water is gone, it’s not boiling. Then we keep calling the management to update the situation. The technician came back one time per week. Still cannot fixed the problem. Until March, the management said you can’t switch the timer of boiler, they already programs for you. But it was switch on all the time. And they said it’s ECO mode. But my energy’s bill so high. After that. I only turn on the boiler before we take the bath 30 minutes. Then the energy’s bill less a half. We decided to move out earlier to terminate the contract. The management ask us to inform them two month notice and pay 2 months rental fee for the termination fee. But the contract only mention to pay any reasonable costs which would be a termination fee. It is rediculous. We living in a flat without hot water 2 month and we have a son only 1 year old.
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My neighbor every weekend or bank holiday eve held a party, from 7pm to 10am, sometimes 12pm. I can heard the beat non stop playing. Seems like a DJ inside. And can heard their door keep shouting.
Please share one thing (or more) which you wish you had known before you moved in:
If I know the boiler must switch on all the time, I won’t moved in. My bill was £16x each month and I never switch on the radiations.
How has the building management responded to any problems or issues you have raised:
Boiler not working in the winter. 2 months cannot fix the problem. Management avoid liability to the maintenance team. Technician pretends know how to fix but never fix it.
Oxbow goes above and beyond
Oxbow is an amazing development! The flats are gorgeous and the extra facilities (e.g the gym and the gardens) are kept clean and looked after! The staff are the most important part to how Oxbow is run so perfectly as they are equally as amazing! My partner and I have loved here for just a week and we are so happy with how we have been looked after.
Liam, the Facilities Manager, goes out of his way to ensure that you have everything you need. I struggled with setting up the energy bills, water bills, the council tax and Liam stayed back after hours to help me sort it all.
Kasia is also incredible, we dealt with her a lot when we had to fill out our application. She showed me around our flat and all the facilities, answered all the questions we asked and went out of her way to ensure everything was perfect for our move in.
Oxbow is definitely one of the best flat blocks I’ve been in to and I’ve never felt more at home than here ☺️
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Oxbow is a 20-30 minute walk into the city centre of time, depending on how quickly you walk! There is a huge Sainsburys near by, around a 5 minute walk, and the closest train station is Salford Central which is a 10 minute walk, it is so convenient!
Please share one thing (or more) which you wish you had known before you moved in:
I don’t have any tips, everything is shown to you if you book a viewing, you are told all the info you need and you are looked after so well
How has the building management responded to any problems or issues you have raised:
I reported an issue with our dishwasher and within the hour, the facilities manager was in my flat helping me with it.
Amazing place to live
It is a very convenient location and the facilities here are incredible. I love the home gym and the roof terrace. Building management have been extremely kind and friendly and very helpful. I love the sleek design of the kitchen and the open green space outside
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We are a 2 man house and a 20 minute walk into Manchester City centre. Parking is free but busy especially after work times although I have always found a space to park. There is no antisocial behaviour and everyone who I’ve spoken to has been very friendly.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known how big my room was so I could buy more furniture for it
How has the building management responded to any problems or issues you have raised:
I have raised an issue 2 days ago and have been told it will get sorted asap
Great location, comfortable building
The apartment block is everything you’d expect from a new build: it’s stylish, it looks good, and the facilities are great. Some of the workmanship in the flat isn’t quite up to the standard you’d expect — the doorhandles are sticky and the paint is already peeling here and there — but I do know that if I asked, maitinence would come and sort things out. There a lots of nice little touches: there’s a coffee machine in the foyer, loungers that anyone can use out in the garden, and a well-equipped gym. There are occasional problems with areas such as the bin room, but these have all been sorted out and you feel that someone is actively working on any issues.
Please tell us what you like and dislike about this area:
The block is in a great location: not too far from Salford and Media City, and not too far from Manchester city center. There are green spaces close by, enough shops and cafes. The only drawback is the narrow streets immediately around the development, which can get quite badly clogged with parked cars and traffic.
Please share one thing (or more) which you wish you had known before you moved in:
The street downstairs can be a bit of a nightmare and it affects you even if you don’t have a car— if you want anything delivered like groceries, you’ll have to meet them outside. The heaters are also quite small, even if the overall insulation is good.
How has the building management responded to any problems or issues you have raised:
Building management has been helpful in providing paperwork and documents, while the maintience team is always quick, professional, and do a good job.
Bad management
Avoid Oxbow, some of the team members are great, but the managers are AWFUL, they ignore you and won’t answer your messages for weeks.
I won’t mention all the issues that have happened in my short stay because there’s just too many, but here are some of them:
The parcel room is a mess, after months living here, I still haven’t been given access (like many other neighbours), so when a parcel is delivered, I need to ask reception to unlock the door for me. Often there’s no one at reception, so your parcel is locked inside the room.
If you manage to enter, good luck finding your parcel among piles of other parcels tossed and mixed together from all the neighbours, takes a good 10 minutes every time.
Waste room is another mess, not enough bins for the amount of residents, a few times there’s been fly infestations (check photos) and becomes quite unpleasant and unsanitary.
Front door to the building doesn’t work anymore, hasn’t been able to lock for months. Literally anyone can enters the building without key.
I definitely wouldn’t consider Oxbow a safe place for my family!
At the beginning of my tenancy I couldn’t even open the windows in the middle of a heat wave in summer, they took 2 weeks to solve it, turns out I was given a completely different key for the windows. Who knows what that other key was for, keys are tossed around here without much regard, they once entered my house to do a surprise inspection! Confronted the manager about it, he ignored it.
Kids aren’t allowed on the courtyard without adult supervision, so much for a “friendly” community
The dishwasher barely cleans anything, the washing machine rattles
One of the windows doesn’t seal properly when closed
They didn’t provide inventory until a week after the tenancy started
One of the elevators has been out of service for weeks
An alarm rang in the lobby for a whole weekend, manager never explained anything about that either
Many neighbours have communicated these issues repeatedly and respectfully, but the manager ignores them.
We ended up desperate enough to just leave the flat, but the manager is making things difficult, he is very slow to communicate.
Please tell us what you like and dislike about this area:
Lots of noise coming from nearby construction site but good connection to the city centre and good places to eat around. Roads surrounding the building are really bad and there’s been complains about vehicles stolen so you have to be reasonably careful.
Please share one thing (or more) which you wish you had known before you moved in:
How bad the management would be. Some of the other team members are good, but the whole thing is pretty much ruined by the management.
How has the building management responded to any problems or issues you have raised:
Mostly ignores them. Elevator has been broken for weeks, main entrance door broken for months (won’t close, anyone can enter without key).
Development and flats are well designed
Development and flats are well designed. Make great use of the space. Good amounts of storage in the flats and the furniture and kitchen items provided are of a good quality. Great facilities including outdoor area with BBQ, gym and a place to rent certain items. Building is well managed and the team put on events regularly.
Please tell us what you like and dislike about this area:
Good location close to shops and Manchester city centre. Parking availability poor and lots of cars parked on the pavement obstructing it. Construction site across the road starts work at 8 including on weekends.
Please share one thing (or more) which you wish you had known before you moved in:
Good: number of events put on
Bad: development across the road being built which will obstruct view and light
How has the building management responded to any problems or issues you have raised:
System for reporting maintenance concerns in place. Have responded quickly to urgent maintenance concerns.
Alright but some solvable issues
– Kids are loud and notices to stop them being loud are in the lifts but the kids and their families don’t use the lift because they live in the ground floor houses
– Plumbing issues in the flat since we started renting with leaks through to the office (bedroom 2) and the bedroom wardrobes
– Maintenance team are good
– The front door has been broken a while and there is very often no security
– With all the issues, management still tried to put the price up some 15% after one year which is crazy considering the new construction site alone among other things
– The flats are very well insulated which is great in the winter but unbearable in the summer, had to buy a portable air con
– The bin room has been terrible since moving in but there has been serious improvements recently which is nice
– The parcel room is never locked anymore and combined with the front door open and no security its a serious concern
– Oxbow events and resident engagement is great and a good frequency
– Decent value for the price, some issues have crept in as the number of residents has increased but they are solvable
Please tell us what you like and dislike about this area:
– Good amount of local bars, cafes, shops, restaurants
– Convenient nearby transport (bus stops, train)
– Not easy for delivery drivers to find. Have had deliveries go missing because they delivered to the wrong building
– Traffic noise isn’t so bad but construction noise from very early even on weekends is
Please share one thing (or more) which you wish you had known before you moved in:
I wish the person showing us around had truthfully answered my explicit question of what was being done on the plot across from us given the planning permission was obtained years earlier and they definitely knew. Now we have to deal with construction noise and the future prospect of no light into the flat and removal of the nice view
How has the building management responded to any problems or issues you have raised:
Responded well, see above (need to fill character limit)
Resident photos
