Merchant's Yard, IP1

Please tell us about the good and bad aspects of living in your local area:

Excellent location for the station and local buses, and town centre is a 10 mins walk. Cinema and gym over the road. Lovely walks along the river Gipping. If you're an Ipswich Town fan then the location is a bonus. So far seems very quiet and the only noise tends to be from the sirens going up the hill over the other side of the river. Parking can an issue as there are additional bays you can rent however they are always empty despite being told they are all allocated. Nothing available for visitors. Neighbours are friendly and quiet, however there are a couple of student properties which do cause issues at times with noise. Overall very good living here.

How has the building management responded to any problems or issues you have raised:

Easy to log issues via the app. Beth responded quickly to an issue we had and it was sorted without any drama. Great service

Please share one thing (or more) which you wish you had known before you moved in:

If you've lived in apartments for a long time then it can be hard getting used to three flights of stairs.

Please tell us about the good and bad aspects of living in your local area:

The local area is generally convenient and pleasant to live in, with a good range of nearby shops, cafés and restaurants within walking distance. Public transport links are reliable and make commuting straightforward, and there are also some nice open spaces nearby for walks. The street itself is mostly quiet, with manageable traffic levels and regular bin collections. Parking can be limited at busier times, but overall it feels like a well-connected and comfortable place to live.

How has the building management responded to any problems or issues you have raised:

Building management has generally been responsive and helpful when issues have been raised. Problems are acknowledged quickly and resolved within a reasonable timeframe, with clear communication throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

It’s a well-run and friendly development, so getting involved early and familiarising yourself with the building management systems and facilities makes settling in much easier.

Please tell us about the good and bad aspects of living in your local area:

We moved to a lovely 3 storey, 2 bed house (Dunlin) here a couple of weeks ago. For a town centre location it is very quiet. Our new neighbours are friendly and helpful and we are close to all local amenities within a few minutes' walk. The house is clean and warm and we enjoy the views across the river and east towards the historic waterfront area.

How has the building management responded to any problems or issues you have raised:

Yes - there's a residents' portal where we can log requests for maintenance attention. It works very well.

Please share one thing (or more) which you wish you had known before you moved in:

The free 150mbps broadband and ethernet cabling is very good and easy to access. It would have been helpful to have had more information about EV charging within the development.

Please tell us about the good and bad aspects of living in your local area:

Good: close to train station, close to marina, very good development manager (Nicola) Bad: no local shop, close to football stadium

How has the building management responded to any problems or issues you have raised:

They responded promptly and with care. Never had any issue. Nicola the property manager is great.

Please share one thing (or more) which you wish you had known before you moved in:

No local shops and close to Football Stadium which can be very busy over the weekends.

Please tell us about the good and bad aspects of living in your local area:

Merchants Yard is in a fantastic location in Ipswich - 2 minutes to the Railway Station, meaning that you can reach London, Norwich and Cambridge in an hour. The town centre is 5 minutes walk away and the majority of local buses stop just outside the estate. Despite being so central, the development is very quiet and also offers great access to the riverside walk and the quays.

How has the building management responded to any problems or issues you have raised:

Logging issues via the app is very simple and any minor maintenance issues have been remedied very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

There is very little parking for visitors within the estate - this is due to the close proximity to the railway station. This is not an issue as there is ample public parking close to the estate.