A guide to living in Suffolk

Please tell us about the good and bad aspects of living in your local area:

Great distance from town centre, not too near to any busy areas but good connections, being near both Ipswich and Westerfield station. Also close to smaller convenience shops and bigger supermarkets! Parking availability for ourselves as residents is good but also lots of space for visitors which is great. Barely any traffic noise also.

How has the building management responded to any problems or issues you have raised:

We have had a few issues regarding heating and wifi however our property manager has been proactive in getting maintenance workers to attend to these problems.

Please share one thing (or more) which you wish you had known before you moved in:

We didn’t have much information/instruction or general communication regarding moving in prior to our move in date so this could have been helpful, It is reassuring to know now that our property manager is on hand for any issues but we could have been put in direct contact with her slightly earlier in the process to answer any questions etc!

Please tell us about the good and bad aspects of living in your local area:

The only negative I can think of is that there is still a lot of building work going on, but it isn’t even loud.

How has the building management responded to any problems or issues you have raised:

We haven’t had many issues, but if we have needed anything our property manager has sorted it immediately.

Please share one thing (or more) which you wish you had known before you moved in:

We did have a couple of viewings prior to moving, so wasn’t really much

Please tell us about the good and bad aspects of living in your local area:

Good: close to train station, close to marina, very good development manager (Nicola) Bad: no local shop, close to football stadium

How has the building management responded to any problems or issues you have raised:

They responded promptly and with care. Never had any issue. Nicola the property manager is great.

Please share one thing (or more) which you wish you had known before you moved in:

No local shops and close to Football Stadium which can be very busy over the weekends.

Please tell us about the good and bad aspects of living in your local area:

Merchants Yard is in a fantastic location in Ipswich - 2 minutes to the Railway Station, meaning that you can reach London, Norwich and Cambridge in an hour. The town centre is 5 minutes walk away and the majority of local buses stop just outside the estate. Despite being so central, the development is very quiet and also offers great access to the riverside walk and the quays.

How has the building management responded to any problems or issues you have raised:

Logging issues via the app is very simple and any minor maintenance issues have been remedied very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

There is very little parking for visitors within the estate - this is due to the close proximity to the railway station. This is not an issue as there is ample public parking close to the estate.

Please tell us about the good and bad aspects of living in your local area:

Peaceful, edge of village location so nice quiet place to live away from traffic noise. Sadly not much public transport available.

Please share one thing (or more) which you wish you had known before you moved in:

That trying to get faults and/or snags sorted would be so stressful and take so long!

What is the best feature of your home:

Spacious bedrooms. Reasonable size garden for a new build. (But tiny kitchen area for a family home!). Low running costs (once ASHP system was correctly commissioned and we installed solar panels and two batteries).