Lloyds Living at Keld, BB9

Manager response

Thank you, Ersin, for taking the time to share your feedback. We’re really pleased to hear that you’re enjoying your new home and that the quality and design of the development have met your expectations. It’s also great to hear your positive comments about Awais — we’ll be sure to pass this on to him. We’re proud to have colleagues who are knowledgeable and supportive, particularly during the move-in and handover process, so it’s reassuring to know you felt well informed from the outset. We appreciate your feedback regarding the unfinished pavement and the lack of street signage. As the development is still being finalised, some external areas may take a little longer to complete. However, we recognise how important these details are for day-to-day convenience, particularly for deliveries, and we are continuing to work closely with the developer to ensure these elements are progressed as quickly as possible. It’s encouraging to hear that our team has been responsive to any queries or issues you’ve raised so far, and that you’re happy with the service provided. Thank you again for your recommendation and for sharing your experience — it’s invaluable in helping us continue to improve. If there’s anything further we can support you with, please don’t hesitate to get in touch.

Manager response

Thank you for taking the time to share your feedback. We’re really pleased to hear that you’re enjoying the open‑plan layout, the storage space, and the separate utility area. It’s great to know the home works well for you and that the slightly smaller living room adds to a cosy feel. We’re also glad the location, off‑street parking, and proximity to local amenities are positives for you. Thank you for your comments about our team — we’re pleased to hear that issues have been handled quickly and politely, and that the move‑in walkthrough was helpful. We appreciate your recommendation and are delighted that you’re enjoying your home. If you need anything further, our team is always happy to help.

Manager response

Thank you so much for your lovely review — we’re thrilled to hear you’re enjoying your new home and the development! It’s great to know Adam and Nancy made the process smooth and that our team has been responsive with any snags. We appreciate your feedback about the area and love your idea of a community app or page — we’ll definitely look into it. Thanks again for your recommendation. We're so glad you're happy here! Warm regards, The Lloyds Living Customer Team

Manager response

Thank you for your detailed and positive review! We're glad to hear you're enjoying the modern design and sustainable features of your home, and that our property management team has made a good impression. We appreciate your feedback and are pleased the area and amenities are working well for you. If there's ever anything you need, we're here to help. Warm regards, The Lloyds Living Customer Team

Manager response

Thank you so much for your lovely review — we’re really pleased to hear how much you’re enjoying your home! It’s great to know the kitchen design and lighting are a hit, and we’re glad the wooden floors and banisters are adding to the charm. We really appreciate your feedback on the patio door layout — that’s a helpful insight and something we’ll definitely take into consideration for future designs. It’s also fantastic to hear how much you’re enjoying the peaceful surroundings and local amenities. Barrowford Park is a real gem, and we’re glad you’re making the most of it. Thanks again for taking the time to share your thoughts!