Category Scores
Knights Park is an award-winning new development of beautifully-designed, modern homes in Eddington. From light and airy apartments to luxury large villas, Knights Park is designed for all stages of life and offers a balanced, healthy lifestyle to everyone.
Knights Park, CB3 Reviews
Write a Review Upload PhotosThe design of the house is nice and practical
The design of the house is nice and practical. The main issue is the sealing of the windows, which has not been done properly, letting cold air enter the house (even though the windows are triple glazed!).
Please tell us what you like and dislike about this area:
Eddington is relatively well managed. However, the customer service team that is supposed find solutions to technical issues in the house during the first 2 years of purchase moves matters very slowly. Issues tend to drag on for months until they are finally resolved.
Please share one thing (or more) which you wish you had known before you moved in:
n/a
How has the building management responded to any problems or issues you have raised:
please see comment above – there are some incidents that are still ongoing,
Manager Response
Hello,
Thank you for taking the time to leave us a review. We are glad that you like the design of your Knights Park home and are pleased to hear that you would recommend Hill.
Many thanks,
Hill Customer Services
Great modern accomodations
Modern design, modern appliances, underfloor heating, washer/dryer, great cooker and hob, I set dish washer, programmable thermostats in every room… need I say more? 5/5 stars. Probably the best deal you can get for the price in the city of Cambridge which has historical high prices.
Please tell us what you like and dislike about this area:
The walkable distance of the Sainburys, Argos, and the Dulcedo bakery are key selling points of this property. My friend just moved into a 3/3 and he stated the same convenience of location.
Please share one thing (or more) which you wish you had known before you moved in:
How slow management is to respond to broken things in the home.
How has the building management responded to any problems or issues you have raised:
Slow to respond. 3 months to fix heating problems and by the time it was fixed, winter was long gone.
Manager Response
Hello Juan,
Thank you for taking the time to leave a great review. We are so pleased you love living at Knights Park and the location is very convenient for you.
Many thanks,
Hill Customer Services
Perfect for University staffs
The property itself is great. well functioning bathroom and floor heating. Triple glazed window also keeps the apartment warm, despite sometimes blocking phone signals because of the thickness of it. The kitchen could’ve done more wall cover than what is now provided, with only the hob area getting covered.
Management fee is a bit too expensive though, and the separate accounts for utility bills and management bills that go to the same company and same bank account are also frustrating.
Please tell us what you like and dislike about this area:
With the Turing Locke and Hyatt Centric now in place, the choice of open spaces are excellent with the bar. The park is also nice. Sainsbury super store is 2 minutes walk. Choice of restaurant remains an issue, with only one in Hyatt Centric. There is another cafe plus occasionally food trucks. The only public transport that links it to city centre is the Universal Bus, which is very very very bad. Delays and last minute cancellations of 5+ buses are daily.
Please share one thing (or more) which you wish you had known before you moved in:
That U Bus is so unreliable. A car or a bike is crucial.
How has the building management responded to any problems or issues you have raised:
I dislike how the direct debit of bills are handled, which was not really dealt with. But I figured way myself to run it smoothly by now.
Manager Response
Hello Adrian,
Thank you for your review. We are extremely pleased that you love your property at Knights Park and that the location is very convenient.
We are glad the quality of your apartment is to our usual high standards.
Many thanks,
Hill Customer Services
Not bad at all.
Bathroom and bedroom really nice. But reception room worst design I have ever seen. So many unnecessary indent. Management could be better. Isolation is really amazing. For sound and heating perspective. Kitchen space could be a bit bigger and cool desing.
Please tell us what you like and dislike about this area:
No traffic noice. Parking available. Bin collection could be better. Sometimes a bit noise from environment.
Please share one thing (or more) which you wish you had known before you moved in:
Not sure if I have something specifically. Nice place.
How has the building management responded to any problems or issues you have raised:
I did not have so many issue. When I had agency solved for me quickly.
Manager Response
Hello Sezer,
Thank you for taking the time to leave a review. We are pleased that you love the facilities and the location of your Knights Park property.
Many thanks,
Hill Customer Services
Living with Nature
The beautiful natural setting is designed to make it more likely to meet neighbours and enhance community feeling. This is architecture against isolation. I have never before found it so easy to feel part of a community. Changing over the seasons, there are always flowers, interesting landscaping and fun walk steps away. Brook Leys pond is a great walk with a sculptural birdwatching blind and exquisite primroses in spring. I know my carbon footprint is lower living here, and I like the fact that we have the option of using non-potable water for laundry. Our solar panels have a great deal of potential, but we are still working on getting the orientation shifted a bit to maximise their effectiveness. We are hopinbg for dedicated electric car chargers to be installed in Eddington, too, so that we can charge our electric car faster. The development is very cleverly designed to create intimate spaces and a sense of expansiveness simultaneously. There are so many wonderful places to go, we are spoilt for choice!
Please tell us what you like and dislike about this area:
Getting into the centre of town is an easy 10 minutes in a designated, luxurious bus. We can also walk to various places from Storey’s Way, a gorgeous stroll through a natural setting that changes over the seasons. Birdsong is always to be heard, and we might see wildlife if we’re lucky. Here in Eddington, we have a variety of ages and families on our street, which we love. Already, we’ve had gatherings, picnics, art shows, and celebrations. Some Fridays we head over to Dutch for socializing with neighbours. It’s right here, in the hotel near Sainsbury’s. I love meeting a friend over coffee at Dulcedo in the plaza.
Please share one thing (or more) which you wish you had known before you moved in:
Ordering curtains or blinds before moving in is a great idea; we didn’t have any neighbours at first, so it was less of an issue, but for people moving in now it is very helpful. Alternatively, get folding screens. They are an inexpensive option that look nice too.
I also wish I would have had some options in the kitchen. I don’t like the cooking range, as it is slippery and all my beloved pots and pans won’t work on induction, so I had to invest in new.
The microwave is very weak, even on the highest setting. Unsure why.
How has the building management responded to any problems or issues you have raised:
Yes, we have been working on problems with the solar panel effectiveness which I think can be fixed relatively easily for maximum benefit.
The construction is excellent, so we haven’t had problems, other than a defective skylight. A layer of class seems to have a manufacturing defect, and shattered.
Manager Response
Hello Nicole,
Thank you for taking the time to leave us a great review. We are so glad that you love the beautiful location of your Knights Park property and have felt a part of the community.
We love to hear that you are finding a variety of things to do in the area and that the development has an abundance of wildlife and stunning flowers.
Many thanks,
Hill Customer Services
Nice development, still improving
Everything is pretty great. Spacious and nicely designed flats, although parts of the bathroom and kitchen could have been done better. The heating system could be better. Recycling system is good and building cleaning is decent. No serious complaints.
Please tell us what you like and dislike about this area:
Brand new Sainsbury’s a couple of minutes away. Currently just a single bakery and occasional food vans. A bus station getting you to the city centre in around 25 minutes.
Please share one thing (or more) which you wish you had known before you moved in:
Poor soundproofing around the front door, everything from the hall is very audible.
How has the building management responded to any problems or issues you have raised:
Quick to respond by email, though it is already more than a month I am waiting for something to get fixed.
Great building – let down by communal facilities and poor management.
We are really pleased with the design and build quality of our flat, and have received great service from hill. However, The service charges are unnecessarily high, as are the communal heating bills (specifically the standing charge, so we loose any benefit from a well insulated building.) As remedial works take place planting and grassed areas have been damaged and not put right.
Please tell us what you like and dislike about this area:
The main square is still full of vacant shops (not sure if this is COVID related?) it would be good to know what the plans are. Guest parking is a problem, I resent having to pay for my weekly cleaner to park. We should be allowed a certain amount of free hours a year. There are a few things we feel were overlooked in terms of practicalities, there is no communal outside space directly outside out apartment buildings, for residents to gather and children to play (other building s have a shared garden for example) and there is no compost/organic waste disposal or allotments for residents. There is also lots of water pooling in the planted beds.
Please share one thing (or more) which you wish you had known before you moved in:
N/a
How has the building management responded to any problems or issues you have raised:
Encore are our building managers – we have experience of them before and expectations are very low!
Good development in general, would be nice to have more shops and living facilities
Design is generally okay. The outside appearance is nice, but wiggled shaped apartment can be a problem to fit furniture in. Also, some minor designs (eg wall skirting height) seems to be not aligned with the standard, resulting in some slight problems of mine to literally sew the cupboard.
In terms of facilities, a reception would be very helpful. And as mentioned above, more local shops and restaurants are good.
I very much appreciate the building and property management, as the team responded fairly quick even in the COVID situation. Things in the room or in the common area typically get repaired in a timely manner.
Please tell us what you like and dislike about this area:
I personally enjoy living in a quiet area. However, I sometimes feel there is a lack of essential facilities around like post office, GP etc. Otherwise pretty good.
Please share one thing (or more) which you wish you had known before you moved in:
Deliveroo/Uber eats didn’t reach here until recently. Considering the lack of restaurants around, it was pretty annoying.
How has the building management responded to any problems or issues you have raised:
Yeah, generally the next day. Kept in touch about things that happened during COVID. Appreciated.
Beautiful modern design and buildings
Building management is very sufficient. The design is very modern. Quiet neighbourhood with supermarket in just 5 minute walking distance. Building is well maintained both in case of garden and the communal areas. Parking lot always have plenty of spaces.
Please tell us what you like and dislike about this area:
Beautiful newly built area with modern and sustainable infrastructure.
Please share one thing (or more) which you wish you had known before you moved in:
Great community.
What is the best feature of your home:
Good communication and friendly with reasonable price.
We are pleased we bought the apartment but there ismuch room for improvement
Inadequate secure bike storage. Unwelcoming entrance to the building, it already looks tired and carpets very stained. Paint peeling in several places and not being dealt with. Given the high service charges we pay it just feels forgotten. Portal and Encore often deny any issues are theirs and refer you to the other and then you get referred back to the original organisation approached which is very frustrating.
Please tell us what you like and dislike about this area:
Limited facilities currently available. Apartment fine but the management of gardens poor, a hedge trimmer would appear to be the only garden tool ever used. Rubbish bins regularly overflow which is unpleasant and unsightly. Property management slow to respond to queries and can be very patronising. Makes me hesitant to get in touch with issues as I am made to feel like a nuisance.
Please share one thing (or more) which you wish you had known before you moved in:
That the hype given about after-sales care isn’t as effective as they would lead you to believe.
What is the best feature of your home:
The apartment is light and airy and well equipped.
Resident photos
Facilities
Balcony
Bike Parking
On Site Cafe
Central
Coworking
Garden
Communal Gardens
Nursery
Parking
Pet Friendly
Play Area
Resident Events
Retail on Site
Roof Terrace
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